O'Reilly Auto Parts in
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Address:1191 Riley St, Folsom, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:95630
Working Time and Location
What clients say about O'Reilly Auto Parts in Folsom (CA)
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O'Reilly, Oh my God! I love this place for different reasons! To sum it up, their branches are distributed efficiently throughvout Sacramento, Folsom or any other seeved areas in California! The variety of the options they offer, the value for money and the outstanding support by the staff. The branch includes a restroom, wheelchair friendly parking, enterence and restroom. Located at Folsom Central and Faire Plaza, at Wales Dr and Riley St. It is a highly recommended auto parts vendor, at least by me, as well as many others I'm sure! Wally Jo's THUMBS-UP
Oct 10, 2025 -
Great service but the staff it’s excellent, Kelly offered the best costumer service even that my purchase wasn’t big he toke the time help me beyond what a normal representative does, i highly recommend this location and Kelly as your professional technician thank you!!
Oct 08, 2025 -
I came in yesterday to store 3030 In Folsom by Lembi Park and was helped so stress-free by Stephen and he took the time to put in two filters for me free of charge so I could learn how to do it myself for the next time. He was friendly, helpful, and even got rid of my garbage from the cardboard containers they came in! Thank you, Stephen for being so friendly and helpful. It was very much appreciated!!!
Aug 21, 2025 -
Knowing what your customer needs make life very easy. This exactly what Steve did for me. Can’t thank him enough!! More people like him need. I wish I had another star to add to 5.
Jul 30, 2025 -
Thanks to Bud for figuring out the headlight issue for my 2017 Pilot. Very professional and easy-going. Much appreciate.
Jun 30, 2025 -
This is the only auto store in Folsom that I will come to! The staff is so helpful! They are friendly and definitely go above and beyond to make sure I have the right parts or right amount of fluids! I can’t thank them enough!!
Jun 12, 2025 -
I went to OReilly for a battery check and Stephen and Richard assisted me. My battery was bad and I needed a jump to get to the Battery Store as my battery was still under warranty there (otherwise I would have purchased a new battery at OReilly). It took several jump start attempts but Stephen and Richard did not give up. Even though it was unpleasantly hot outside, they bent over backwards to get my battery going again, and even took the time to google my key fob since the battery dying messed that up too. Most would have probably told me to get a tow after the first few attempts to jump didn’t work, but not them. I appreciate their help so much and am totally impressed by and grateful for their customer service and kindness. I highly recommend this store, and definitely recommend them in particular.
May 30, 2025 -
Came in thinking I needed an AC recharge kit, so I purchased one only to realize I didn’t need refrigerant. The workers here happily returned the item to not waste any of my money. Still need to bring my car in, but I was very impressed with their service and the way they handled the situation. I forgot the guy’s name but it was Lilli and a guy with kind of long brown hair, thank you both!
May 22, 2025 -
Excellent customer service. Extremely helpful auto parts store, and the go to place in Folsom for a car battery. Chad was extremely helpful in getting my Kia battery replaced, and very knowledgeable as well. Thank you Chad, Thomas, and Bud!
May 08, 2025 -
This location is great! Austin was such a big help, my mustang needed a waterpump and he helped me pint point the one i needed with just a picture of my engine that i had on my phone. Ask him for anything, he’s got you!
May 05, 2025 -
Lilly was incredibly professional and helped me install a battery I purchased from a different store. Thank you!!!
Apr 27, 2025 -
Needed a new car battery and was fortunate to have help from Michael. He provided best-in-class customer service!! He was transparent with prices and made honest recommendations. He helped change the battery in a matter of minutes and ensured everything was smooth! By far the smoothest transaction from an auto parts store I’ve received because of Michael!
Mar 22, 2025 -
I cannot say enough good things about O'Reilly in Folsom! The customer service is stellar, they always have the parts or will get them quickly, and they are super helpful with instructing or helping install a variety of things!
Feb 01, 2025 -
I went last night for license plate lights and asked if the associate would help me. Not only did this person give me the wrong information but barely even looked at it. I just needed a flat head screw driver and pop the light out. Turn the base and there the light bulb can be replaced. And pop it right back in. Didn't have to tear my trunk lining to get to my license plate light. Will never go back here again.
Jan 17, 2025 -
Chad (store manager) Mike and Noah great employees and past coworkers. always friendly no matter what day good or bad. They do a great job at finding the parts I need in a timely manner. I come in with some complicated requests and they always have the time and patience because I’m very informational on what vehicles I’m working on that better helps them perform their job. The special requests are up and beyond. Best store experience every time and will always be my home store for any parts that I need asap.
Dec 20, 2024 -
I came in this past Saturday with wipers I had literally spent hours trying to get on my daughter’s car. Let me back up. My daughter and two grandkids moved down to Folsom a year ago. We had purchased wipers for her several months beforehand and she thought a friend could put them on. Fast forward to last Saturday, I was down for a visit and noticed she had not had the wipers installed yet. After trying for hours I took them to O’Reillys and asked for help. The manager came out and spent about 29 minutes helping me install them before replacing them with another brand. He took his time and was so patient with me. I explained that I was worried about my kids and am from Spokane so my husband wasn’t there with us. He went above and beyond in my mind and really helped us! I am so grateful and will only shop O’Reillys due to the excellent customer service I received.
Oct 01, 2024 -
Was having trouble with my battery, came in for the free battery test and Michael really stepped up and helped me out. He instantly diagnosed and solved my issue, a very friendly and knowledgeable guy, I really appreciated his help.
Sep 21, 2024 -
was referred by a different O’Reillys dealt with Chad. The manager was super efficient and effective with my time took his time to explain the difference between the parts they had available great experience
Sep 14, 2024 -
Called this shop asking about the cheapest battery for my car and was told it was 159$ proceeded to go into the store and ask for the battery and was given a 200$ battery. I asked “is there a cheaper option” to which the worker replied “nope”. After explaining I had just called and was told there was a cheaper one he said “well I guess I’ll haul it out of the back for you”. It sucks that I was lied too and almost payed 50+ more dollars because the worker didn’t want to get a battery from the back….
Jul 13, 2024 -
Gavin was awesome. We have a mini cooper and every wiper blade we looked into wouldn’t fit. He had insight into cross referencing wiper blades that fit BMW. He had one pair left that fit our car perfectly. He even installed for us. Thanks Gavin - Appreciate the excellent customer service!
Feb 28, 2023 -
Amazing staff! Evan, Gavin and Jake not only knew there stuff about cars, they were also generous enough to let me stay in the store while I waited for AAA to unlock my car. Super friendly and a fun group of guys. I felt safe and taken care of. Would recommend this location. Thanks again guys! You made my bad day a little brighter
Jan 10, 2023 -
I use this oriely's auto parts when in the neighborhood because the staff are friendly, knowledgeable and the prices are fair. The store is inviting,clean and the staff do everything to make sure you get the right parts or products to suite your needs. I will continue to shop here in the future for my products & parts.
Sep 28, 2022 -
Very rude and unprofessional customer service. Originally called for quote on some car batteries and from the start they seemed annoyed/ irritated. When I went into the store they seemed like I was such an inconvenience when I asked if they could had knowledge of what tools to use or if they had any tool kits to change a battery.. when asked the one of the men looked at me and said my man should know. I proceeded to leave the store with a relative after I purchased my item he was very rude the whole time when I was already going thru an inconvenience with my car. Definitely do not recommend if you are a person of color, a women, or do not know about cars at all. They are very unwilling to help from my experience and I will drive to another location if needed in the future to avoid this inconvenience.
Sep 08, 2022 -
Amazing service!! Originally ordered a part I was told I needed by the smog service rep at Smog N Go. $38 for the hose, but come to find out the store manager Jack took a look at the part I actually needed. It was a basic hose and they had a scrap hose threat worked perfect!! Jack stated no need of charge and helped me put the hose on … well took over when I had difficulty doing so. Jack was absolutely amazing!! Thank you for your service and honesty!
Jun 22, 2022 -
Awesome Mustang Car Covers, Steering Wheel Covers and they have the BEST CUSTOMER SERVICE. 2 Thumbs Up
Feb 10, 2022 -
Christian has helped us many times! He's fast, knows his stuff, and he and the rest of the staff are polite, friendly, helpful and professional! I've been able to find parts here in stock that aren't in stock many other places. I would check O'Reilly's in Folsom first before going anywhere else!
Sep 16, 2021 -
Thank you to the two kind men who helped me fix the under carriage of my car. They went above and beyond. Thank you so much!!!!
Aug 14, 2021 -
So awesome! My battery died and I was stranded. O'Reilly was open till 10:00 p.m. thank goodness! They changed my battery and got me back on the road quickly. Highly recommend
Apr 18, 2021 -
I had to go to this auto parts store three times in one day. Long story but that’s not why I’m writing a review. All three times these guys were super helpful and always looking for a way to help me solve my problems and save me money. My wife loves this place too as they put on plenty of wipers for her. Great neighborhood store.
May 04, 2020 -
I just had a great experience at O’Reillys. I went in to get some wipers for my truck and they were not wiping the glass like they should and I went back to see what is going on. I had Joshua help me and he diagnosed that the wiper blade arms were bad. We ordered new wiper arms and they came the next day at 9.45am. (Wow fast delivery!) Joshua helped me install them and everything worked great! I am for now on going to this place. Joshua went above and beyond to help me and make sure I was happy!!
Dec 05, 2018
Nearest Junkyards to O'Reilly Auto Parts
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