Fair Oaks Auto Repair in
Fair Oaks (CA)

This is going to be a long, long post, scroll down to the bottom for a summary. I have 2 experiences that stand out. 1st experience: Kent and his staff assessed and completed a repair to my alternator literally under half of what the dealership was trying to charge me. I wish I had gone here first instead of wasting $100+ on a new battery when my old one was most likely perfectly fine. They also caught that the screws/framing of my engine mount had corroded through and loosened which explained the weird thunking sound I would hear when I would take off from a red light. (I can't remember exactly what was wrong, but basically the engine was moving around and it definitely should not have been.) Naturally they fixed this too (after calling me to make sure I wanted it done) I'm never driving out to Roseville again to service my Acura. 2nd Experience: So, if you read the 1st one you'll know that I drive an acura. It's a sedan and the front bumper is very low to the ground. I overpark curbs a lot, and when i back out I've ripped the bumper partially off 5-7 times as far as memory serves...... Well I used to go to a place out in roseville and they would charge me around $120-200....And this is before the bumper's clips were shorn off and completely missing. Well after rip number 7 my bumper literally has no clips and honestly no foreseeable way to attach it to the frame and was hanging off on the side. Kent and his team somehow managed to re-attach the thing, and also re attach the wheel well which was dragging against the front driver side tire (and also making a lovely burning smell while I was on the freeway.... yikes) and then went to the opposite side of the bumper and screwed it in from the inside so you can't see that there was even a repair job done. The best part is this all costed me a little over $60, which is under half of what other places charge me. Kent was happy to show me and explain to me what they did to fix the bumper, and I have peace of mind knowing its not going to just fly away while driving down the freeway to work. SUMMARY: I'm really REALLY suspicious of car places. You all know the reputation - a lot of the shops are just out to make a quick buck and like to scam people. Fair Oaks Auto Repair is NOT one of those shops. It's one of the few that not only does the job, charges a completely fair and reasonable price, and actually has good customer service. These guys deserve your business. But don't take my word for it... Give them a shot. It's so nice knowing that I have a place that can repair my car and I rest easy knowing I'm not getting scammed or duped. Can you say the same? Probably not. What's stopping you? If you're reading my review your car is most likely messed up. Give them a try. 3rd Experience - A competitor wanted $4,500 for bumper tabs snapped off on my Tesla. That's right, I bring my Tesla's here. Kent and his Crew fixed my Tesla at a literal fraction of the cost of what the other place wanted. Once again - if you want an honest mechanic look no further.

This is the best place to have your car repaired period. I have an old Toyota and they will keep it running forever. If the wheels fall off they know how to put them back on.

This is a great auto repair shop! Very professional, Kent the owner has fantastic mechanics that correctly diagnosed my Tahoe and made the repairs the same day! I would strongly recommend this shop! -M

Oh my God, everybody here is so nice. Kent is the best owner so honest. He just hired a lovely lady at the front desk. Boy, she seems like she fits in perfectly, couldn't be happier

I went here for a transmission fluid change. I happened to have the wrong additive. I hope they can add it. If they have to drain any fluid... I hope they work with me on that... This transmission fluid change was done in a very timely manner. I honestly don't know what the going price is for a transmission fluid change. But what he asked me for seems pretty reasonable. The invoice clearly identified parts and labor. No hidden fees.

Honestly best mechanic we've ever had. Always makes time, always gets vehical back fast. Very fair on prices. Never exaggerating what needs to be done.

Kent is the man, took care of two of my vehicles in the last week. The shop in my experience so far has been honest, reliable, and open. I will be taking my vehicles here until that changes! Thanks guys!

Always wonderful customer service and normal prices. The one shop we trust with all our cars without reservation. If you ask around, people who have gone there will tell you the same thing.

Love the folks here! I've brought my 2006 corolla in two times now. First time for a front axle and bearing. Perfect service. Second time for a clutch, flywheel, and engine mounts, again, perfect service! They are a great shop to bring your car into. I'm local to them so I found them 2 years ago for my first service and didn't even contemplate going anywhere else when I needed a clutch. I will bring my car back to them if need be and would HIGHLY recommend them to anyone needing service!

Fair Oaks Auto Repair has truly been the best Auto Repair shop I have had the pleasure of working with. This is the second time my vehicle has been in their shop. They make sure to be honest and treat you truly like family. If you need a good Mechanic in the area, this is the place to go. Thanks guys!

If you want a good experience and an honest set of mechanics for a fair price, this will definitely be the place to go. Will be coming back definitely for when I need future repairs. And these guys communicate very well about what's going on with your car. Definitely giving props to this shop ??

I was unable to be helped by them because they don’t sell tires, but they recommended that we go to Bob’s Quality Tires. They’re helpful and kind people since I don’t know anything about cars, but was just trying to help my boyfriend. Where they sent us gave us a great deal, and I can see myself sending my boyfriend to them for any future issues. Thank you!

Excellent service! This was my first time bringing my car to Fair Oaks Auto Repair for service and I will bring my car here for all future repairs and service. Emily is very friendly and helpful and has a positive attitude and a pleasure to do business with. I recommend Fair Oaks Auto Repair 100 percent!

Fair Oaks auto repair went way above the standard steps to repair my suburb. Calling at 4:55 pm, my car broke down near their city. Their hours revealed 5pm closing, but they waived that policy to help me while I was in Distress. I and my car towed into the ahop as they stayed open for me. Recommended a car rental company and it was ready in 24 hrs. The owner Kent went to various shops to secure the parts needed. Meanwhile Emily, the customer service rep was so kind and helpful. I ft they not only repaired the car but did it quickly, friendly and less costs do to suggesting a used part. Given though I am hours away they are my new mechanics. Thank you so much Emily and Kent

I had an issue with my computer not communicating with Fair Oaks Auto’s hand held to confirm if I was good to go for my smog after doing the needed drive cycle. Emily recommended I check the OBD2 fuse and saved me a headache of another self diagnostic and repair on my journey to sell my car. These are very honest people who clearly care about their customers and their experience purchasing services from them. Fair Oaks Auto is now another trusted shop in my contacts for repairs and diagnostics that I can’t do myself. Thank you Emily!

This is the best mechanic shop I have ever been to in my entire life. All those one stars of “they don’t care”, etc are in my opinion, just a bunch of people who don’t know how phones or businesses work. Very friendly people, will answer any questions. They have honored every warranty and even helped me break into my own car after leaving my keys in it while dropping off. Not their fault you don’t know what you’re talking about. Even though I have a young face, I’ve never felt talked down to at all. Which is hard to come by as a young female in this area particularly when dealing with cars. Thank you to the mechanics (don’t know their names) and a huge, amazing shout out to Emily. She’s just a joy and very professional.

Tried out Fair Oaks Auto Repair for the first time to fix the AC on my son's new (actually old) car. Emily was very polite and professional over the phone with scheduling the appointment. Kent (owner) was amazing at explaining the repairs to me and what needed to be done. What I am most impressed with about the shop was that Kent and his team was very honest with me, even recommending to NOT spend money on certain repairs. Overall, based on my first impression, this is a very honest shop that does a great job serving the local community. Highly recommended!

I first spoke to Kent when I called in to inquire as to whether or not they could fix my car. Kent knew exactly what I was dealing with when I described what was wrong and prescribed a very good solution at a very affordable price. I was sold! Once they had made the repair they informed me of issues my car had that I was well aware of. I had been putting off the repairs but due to how honest and friendly Kent and Emily were, I really felt ready to take the plunge and I agreed to the repairs. I didn't tell them this, but I had been told I needed those same repairs as far back as Summer 2019 and I never did them, but the price estimate Emily gave me for the work was nearly $1.5k cheaper than what a Firestone and another mechanic had quoted me back in 2019. So, it was really a no brainer! What's more, they did a fantastic job with the repairs. My car feels great, better than it has in 5 or more years! Kent even gave me free brand new windshield wipers. I'll definitely be coming back to Fair Oaks Auto Repair for my future auto repair needs. They're some of the nicest people I've met in Fair Oaks to date.

A few years back I was struggling with a misfire issue with my Ram. We "had a guy," a family member that worked as a technician for a repair shop that shall go nameless. He tried really hard many times to fix the issue. I decided based on something a teacher had told me 20 years before that what I needed was a real mechanic. After searching around I stumbled on Fair Oaks Auto Repair. They had the issue permanently fixed at a small cost the same day.... I have had some issues here and there with the truck and have always brought it back here. No matter how bad the issue seemed they have always been able to diagnose it quick and get me out for a reasonable price. They have never tried to upsell me. They are honest and very good at what they do. I couldn't recommend a place more. If you want your issue properly diagnosed, properly fixed, and to be priced fairly and not upsold... come here. I have trusted them for years and they have always come through. This is a "mechanic," and you will be in good hands here.

I was driving through Sacramento when my car overheated. I was losing fluid from the radiator at a rapid pace. Not knowing of a mechanic in the Fair Oaks area I was uncomfortable stopping by any mechanic I did not know, but I had no choice. Out came Google Maps and a mechanic was two blocks from my location. I pulled in told Ken that I saw a leak at the bumper area of my vehicle and needed to be back in Los Angeles as quickly as possible. The time was 7:30am when I pulled into his shop. I explained to him that I found a liquid leaking around the bumper area of the car and if he could put a temporary fix on it until I returned back to Los Angeles. I received a call from him at 10:30am and he told me the job was complete. He did not put a temporary fix on the torn heater hose, but went the extra mile and completely repaired the busted tube. Great team of mechanics to work with. Extremely friendly, courteous and [honest]. I would highly recommend this great place for your automotive needs.

Best Automotive repair shop within Fair Oaks. Kent and his staff are always polite and professional. I have been blessed with the opportunity to have my car serviced here several times and have been very pleased with the outcome. Prices are reasonable and work is of high quality. Thank you Fair Oaks Auto Repair!

I had no idea what was wrong with my car and I even had the problem looked at by a dealership previously. Kent fit me into a tight schedule, got my car diagnosed, and repaired the same day. The entire team is very friendly and helpful. Their prices a very reasonable and my experience will have me returning in the future. These are trustworthy guys!

Kent and his staff are marvelous! Very friendly and excellent customer service and they have fair rates and do great work. I recently moved from the Bay Area to Sacramento and as soon as I arrived my SUV needed repair and I found them on the website and Kent was absolutely wonderful and made me feel at home. I have had to have several repair jobs and all done fast and efficient. Highly recommended if you are looking for a great repair shop. Thanks Shelly and Pati.

My first experience with this facility was friendly and positive. They diagnosed and repaired my F150 electrical problem quickly and I had my vehicle back the same day. I plan to return soon to have them install a limited slip differential. I would consider Fair Oaks Auto Repair first before taking any vehicle to the dealer for repairs. I also like knowing that ASE certified mechanics are working on my vehicle. Keep up the good work.

Been going to Fair Oaks Auto since i was a kid with my father. John who recently retired was always a huge help. Our previous neighbor Robert works there and is a big help as well. I just had the pleasure of meeting Kent who is the new owner and he's a tremendous help as well. They explain and show you what's wrong with your vehicle and get it fixed in a timely matter with great prices. I would recommend this place to anyone.

I have been to this shop a few times and have found my new mechanic! I refer people over to them all the time. I have a friend who also uses this shop exclusively after her first visit. After my car was stolen in December and then found a few weeks later. I was missing the hood. Omar was able to get me a great price and have it delivered the same day. I also got my brakes done there. They were thorough and when they found my rear brakes in need of some work they were genuinely concerned and asked if I would like to get them done at the same time. I was not able to afford to have it done, and when i told Omar he was not pushy in any way to get me to have the work done, like so many mechanics are. My advice with any online review is to take it with a grain of salt. Even the best small business can be hurt by someone who is impossible to please. Trustworthy Local companies like Fair Oaks Auto Repair are hard to find. Lastly, if you are not convinced; take your car in or call them. You will quickly find them to be friendly, helpful, Knowledgeable, and maybe most importantly, professional.

I can't say enough about these auto repair professionals! They are friendly and genuinely care about their customers. I have used their services for close to two years. They have worked on my Pathfinder and Acura CL with equal expertise! They keep my cars safe and in good running order! I am so glad that I found them within walking distance of the Fair Oaks village which is my neighborhood. Judy