We had a wonderful experience at this dealership when we purchased our SUV. The salesperson , Julius S. , went above & beyond throughout the whole process of our buying experience. He was accomodating, patient & was all ears to what mattered to us . Also, the Finance Manager, Tajh E., was most helpful & it was smooth sailing for us from beginning to end. Thanks to these 2 kind people ! We went home with the new vehicle very satisfied .
Excellent experience at Elk Grove Toyota! Tony and Andriy made the purchase of my Toyota Sienna smooth and stress-free. They were professional, transparent, and very helpful throughout the entire process. No pressure — just honest communication and great service. Highly recommend working with them!
I had a wonderful experience at Elk Grove Toyota. Their team has great knowledge of their vehicles and a strong inventory selection. We worked with JP, who was very pleasant, patient, and kind throughout the entire process. He helped us get our new 2026 Prius, and we absolutely love it. Highly recommend asking for JP!
This was by far the best experience I ever had with a dealership! I had a vehicle in mind and they help me get it. Just all around positive vibes. David, Daniel and Deborah were amazing! I would definitely recommend this place.
Very pleasant experience. No pressure and no tactics. I wanted a used car and warranty at a fair price. Listen, if you go into the dealership and all you care about is them not making a penny off you you make the whole process really hard. Relax and just find a car you like. I liked Daniel as a salesperson and more importantly I found a car that was perfect for me. It is a clean and well run dealership. I would recommend it.
I just bought a 2026 Tacoma from Toyota Elk Grove, and I can’t recommend Ken Chow enough. He is incredibly honest and never once made me feel pressured. Ken actually listens to all your needs and wants and somehow finds a way to make the impossible possible. If you want a stress-free experience, do yourself a favor and get your cars from Ken!
Wow, Eddie and financial advisor Nai was the best. They are super nice, easy to deal with, listen to what I need and have given the best deal I had. The easiest car shopping we ever have. 2026 Toyota Corolla cross.
We arrived at the appointed time and the sale person JP was very kind, patient and professional. We secured a deal on a purchase quickly thank to JP's efficient. After securing a deal the finance person was very swift and expertisely walked us through the contract and we were out of there in less than 3 hours. The whole experience was pleasant, quick, and efficient rather than the typical stuffy, uneasiness of pondering if you're getting the right deal. All was the result of the staff's skillfulness and willingness to be the customer's supporters in helping them getting the best possible deal
Hands down one of the BEST car-buying experiences I’ve ever had! Julian at Elk Grove Toyota was absolutely amazing. From the very beginning, he made the entire process feel calm, easy, and completely stress-free—which means everything to someone who normally has anxiety with big purchases. His energy, professionalism, and genuine care stood out right away. Julian never pressured me, took the time to explain everything, and made sure I felt comfortable and confident every step of the way. I also want to give a huge shoutout to the management team and finance department. Everyone worked together seamlessly to make the experience smooth, transparent, and painless. The finance team explained everything clearly and made the final steps feel just as easy as the rest of the process. If you’re thinking about buying a car, do yourself a favor and ask for Julian—you’ll be in great hands. Elk Grove Toyota truly sets the standard for outstanding customer service! Ty
JP was amazing, he got our sale done in less than a couple hours. No lies, no sales tactics, just honesty and integrity. If you’re looking for a sales person who isn’t playing games, I couldn’t recommend JP any more. Amazing guy.
I went to the dealership not expecting to purchase a car, but I had the pleasure of working with Daniel, who was extremely knowledgeable and helpful throughout the entire process. From picking out my new 2025 RAV4 XLE to signing the papers and closing the deal, everything went smoothly. Overall, it was a great experience. Thank you to Daniel and the Toyota team at Elk Grove!
I had an excellent experience purchasing my new Toyota, thanks to Jaedin, my sales representative, Patrick, the sales manager, and Duong, the finance manager. The entire team was professional, courteous, and refreshingly straightforward throughout the process. Everything was explained clearly and efficiently, which made the experience stress-free from start to finish. I would absolutely return, not only for their fair pricing but for the outstanding customer service. I highly recommend asking for Jaedin as he made the experience seamless and enjoyable.
After 14 incredible years with Elk Grove Toyota, I am filled with gratitude and appreciation. Throughout my journey, I have experienced nothing but exceptional customer service, unwavering integrity, and genuine honesty from every department—from the sales team to service and customer care. Because of this consistent excellence, I wholeheartedly recommend Elk Grove Toyota to anyone looking for a trustworthy and truly customer-centric dealership.
A special thank you to Jordan Kuykandall , the General Manager, for his outstanding leadership and warm personality. I would also like to extend my heartfelt appreciation to the sales managers—John Thorpe, Jim Blacksten, Jay Chhim, Albert Aguilar, and Patrick Sliny—as well as customer service manager Jeannette Blair. Your dedication and professionalism made every experience memorable.
Wishing everyone continued success and a very happy New Year!
I had a pretty seamless purchasing and trade in experience for a non Toyota used car. The sales team reached out quickly after my initial trade in inquiry. Their trade in quote was pretty competitive and was roughly what I was looking for. Stephen Tran greeted me the day of my appointment and he was professional, easy going, and very knowledgeable about the car I was getting despite it not being a Toyota. From sales, to even the finance manager Tajh (I think is how's it's spelled) everyone was nice and there was really no pressure to the experience.
I had apprehensions getting an electric car because I've always been the old school type even with phone features. I am used to being very basic. Just give me a car that can bring me from point A to point B, I'm happy. We ended getting an electric car though because I got the best presentation/explanation by far on how electric cars work as it fits to my transport needs. Jomar, Ed, Jay was truly helpful in making me feel comfortable with my decision. I believe I am a hard-sell however I know I got a good deal with this new car. I left the dealership content and happy with my decision. I would highly recommend Elk Grove Toyota. They don't sugar-coat just to get a sale. They tell you upfront what numbers you are dealing with. They were happy to answer a myriad of questions I had about electric cars and about those numbers, comparative to other offers they had on other cars. Again, thank you Elk Grove Toyota.
We were surprised by the friendly and positive experience visiting Elk Grove Toyota. They had a selection of used vehicles that exceeded our expectations. A curious visit turned into a happy purchase! Thank you Sammy in the Sales Team!! I highly recommend Elk Grove Toyota!!
JP was an awesome representative and the sales manager Jay is great to work with. They are extremely helpful and easy to deal with. I’ve called multiple Toyota location, Elk Grove is gave me the best price compare to other locations. We were in and out within an hour with a brand new Rav 4.
Thank you JP and Jay for doing a great job. I’d definitely refer my friends and family to Elk Grove Toyota.
Excellent service from salesman Daniel and finance manager Lee. I walked in and out same day with a brand new car. There was no hassle at all, no pressure, and no ridiculous upselling. They were very transparent throughout the whole process and explained features very well—which was not the case at other dealerships. I strongly recommend Elk Grove Toyota if you’re shopping for a new car.
I had an excellent experience from start to finish. My sales person AK is a great listener and showed models to me in various prices in my range and told me how vehicle compared to another in terms of my need. I was treated respectfully (so rare these days). The finishing touch was an offer to take my picture with my new vehicle and a thank you card by mail. I was treated respectfully referred to Elk Grove Toyota by three people. My experience did not disappoint!
Everybody was extremely courteous. From the minute you walk in, to the time you walk out, everybody was extremely courteous. My salesman, and the finance representative were extremely helpful . The car was delivered with a full tank of gas and detailed. My sales rep was Baljinder Singh. Baljinder had answers to all my questions- immediately. Thank you-Elk Grove Toyota.
I just would like to say Thank you very much for all the help and outstanding service Nate and his team at Elk Grove Toyota had provided me. You guys made my XMAS wish come True and a great way to end the Year with such an Awesome Truck.
Donovan at Elk Grove Toyota went the "extra mile" to help me find just the right car at the right price: a 2025 4Runner Limited! But the stellar customer service didn't stop there...Tajh, the finance guy, made sure we got just the right extended warranty, and Donovan added a big red bow when he handed us our keys. Way to make our purchase special! Thank you!
The sales representative Eddy was extremely knowledgeable, professional, kind, friendly, and patient. The finance manager Tajh was extremely helpful, friendly, knowledgeable, kind, funny, and helpful. The 19 years old young man who delivered the car was extremely friendly, kind, patient, knowledgeable and polite. We love the no pressure sales but kind treatment. Although we were there for several hours, it didn’t feel that long bc of the wonderful service we received.
We bought a 2026 Camry XLE. Inviting environment and great staff. The 3 people we received service from provided exceptional service.
I just bought my 2025 Toyota 4Runner from Elk Grove Toyota, and I couldn’t be happier! John Thorpe, the sales manager, was awesome -patient, professional, and honest the whole way through. The staff was super friendly and made everything easy and stress-free. This was hands down the best car-buying experience I’ve ever had, and I’m so glad I went with Elk Grove Toyota. They’ve definitely earned my trust and future business!
I came all the way from LA, past dozens of dealers along the way, but why? Because Elk Grove gave me the best deal on a hard to find Sequoia and the best deal for my trade in. Jay Chhim, one of the sales managers worked with me and was very transparent about pricing and what to expect. From every interaction since August when I put my name down for the truck, to dealing with it, to finance, and final delivery, the common thing I heard was, we’re a family owned dealership that takes care of their customers and that was 100% true. I was treated like family and not merely a customer. I was extremely happy with the deal and walked away with a truck my family and I love. Jay prepared the deal and had the paperwork ready. When I got there, I was in and out in less than 2 hours and back on the road back to LA. If you’re looking for a dealership that truly treats you right and makes sure you walk away with a deal on a Toyota you’re happy with, then come here. In a sea of dealerships in California, they really care about their customers being treated like family. Thanks Jay, David, Tareena, and the entire team at Elk Grove Toyota!
After contemplating stopping by the Elk Grove Toyota dealership for some time now, I finally decided to drive by to take a look. As a woman, doing anything in the vehicle realm (repairs, oil changes, purchases, etc) is extremely intimidating and nerve wracking because of the stigma we are overly pressured and taken advantage of. I went in overly prepared with firm boundaries on what I needed and wanted. Thankfully, I didn’t have to EARN my respect as I was expecting, because I was greeted and serviced by Romeo (Romey) who gave it to me immediately and went above and beyond my expectations. Romey ran around the lot (literally) to appease my whim to go back and forth between price, trim, bed size, and color. He did not push me into a decision but helped guide me, even being gracious when I had to leave and come back at a later time while I reviewed all the information (I know this is normally a high pressure point). When I returned Romey went further in to breaking down my trade in value and loan options, which eventually got to me my magic number to sign on the dotted line. My fortunate experience did not end with Romey - once I moved to the contract & payment phase Duong (apologies if misspelled) assisted me with all my paperwork and optional add ons. Duong also handled my indecisiveness with gentleness and respect, working with me until I found a package that fit my lifestyle and would take care of both me and my new truck past driving off the lot. The whole experience was more than I could have asked for and I thank both these gentleman deeply, as well as the dealership for having staff like this represent thier company.
The whole process was definitely a trip. This was my first time buying a car and Larry was able to help me out. He walked me through the lot, took me out on a test drive after helping me consider my options, and answered any questions I had about anything. Over all I had a great experience with everyone here and got to leave more than satisfactory and confident with the car I purchased
My family and I were out on a Sunday enjoying a Family Day when our truck suddenly stopped and wouldn’t move. I called Toyota and had the truck towed to Elk Grove Toyota. The next day, I was contacted by technician Wilton Vong, who informed me that they would need to diagnose the issue.
After diagnosing the truck, they determined that it needed a replacement motor. While they worked on it, they provided me with a new 4Runner to use, which was incredibly helpful. The entire repair process took about a month, and throughout that time, Elk Grove Toyota consistently kept me updated on the status of the truck.
Their team was courteous, professional, and easy to work with. Elk Grove Toyota was there when I needed them, and I truly appreciate the service they provided.
Got this car back in April 2025 after my first car was totaled. It was my first time ever buying a car, and salesperson Tony was very kind, insightful, and helpful with any questions I had! Would highly recommend him to anyone looking to purchase a vehicle at Elk Grove Toyota.
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