Easy Towing made everything simple from my initial call with them to the moment my car reached the shop. The team was kind, responsive, and professional. Their honesty and quick turnaround really stood out. Definitely a company I’ll be keeping in my contacts for the future.
My car key broke inside my ignition after my dog jumped up near the wheel. My car was idling so I couldn't go anywhere and I couldn't turn it off. Luckily my tech was fast and got it out and got me a new key. They also delivered some gas since I was running low. Fast and amazing service from Easy Towing!
Amazing company to work with. Super professional and punctual Thanks so much for being there for me and my family when I most needed help. Highly recommended
Not a towing company. They’re a GLX interchange. They take calls and then contract the call out to tow companies in the area who are available. Waited 2 hours instead of the 30-60 minutes eta and had 3 calls to the office to get a tow pickup.
Driver who picked me up said that calls through this company are put in the back burner.
Also price quoted over the phone is not what the driver will charge you. It was $10 more than quoted over the phone and only because driver was being nice.
do not call this insensitive insanely dangerous liar!! They lied abt arrival time..lied about eta lied abt initial cost & hung on me, didn't answer & were rude after initial call for service. I was stranded in a park in the dark for 2hrs: at 4:25 I called tow companies looking for quickest response time & Easy Tow quoted 45 mins at 5:30 I called for eta & was told in 15 mins, at 6:15 as the park became nearly vacant, I called for eta & was told 10 mins , At 6:45 called for eta, now frantic & frighten as the park, called & was told truck driver called me and was in the park at 6:55 I was told the same No show! No call! by 7:15. So I called police & Lyft! DON'T CALL EASY TOW EVER!
DO NOT USE - called at 9:15 - told truck would be there at 10. After 3 additional calls, truck had still not arrived by 12:30 in spite of representations in would be 30 mins, then 5-10 mins. This company is unreliable and dishonest.
I was told a tow truck would arrive in 45 minutes, and after 2 hours no call, no show. I called multiple times and each time they said the driver was "just pulling up" and would be there in 5-10 minutes. After the fourth time i called, I cancelled the call and will be going with another company.
Do not use them! Estimated 45-1hr. And over 1.5hr later I call to get an eta. They would pick up and say it’s almost there but it never came and then proceeded to hang up on me every time I called. Do not give them your card information
Real bad customer service. We are waiting outside 100 degree heat waiting 2.5 hrs for tow truck. No response . Phone operators miscommunication. They said the driver texted n called us but none!
Eli is very reliable, professional, nice, and helpful. Also, the price was reasonable. I highly recommend Easy Towing company. Thank you for your service.
I can honestly say that they are a reliable and professional company. The tow truck was on time, the driver was friendly and knowledgeable, and my car arrived safe and sound at its destination. I would definitely recommend their services.
Waited more than 2 hours for a tow truck and it never came. Was repeatedly assured they were only 10 to 15 minutes away. After waiting over 2 hours, called to tell them I was going to call someone else and they still tried to charge me $85.
I'm a mechanic and I was having my toolbox and other items from Elk Grove to Pittsburg for work. i had a scheduled pick up for 830 am on a Friday and he didn't show up until 1130. then the drive from Elk Grove to Pittsburg take about an hour to an hour and a half. it took the driver 5 hrs plus to get my toolbox delivered. I wasn't able to be around when it was delivered, I had to pick up my kids in Lodi. I took video and pics and submitted them to the company that Monday when I go to work and then wont respond to me asking them about anything. now its been over a month and they are refusing to help with anything saying its been too long not our problem. well it will be when the BBB and small calims gets involved.
Great and Fast Service. OVERPRICED. and 15 minute drive cost 170$! I had no choice but to use you all but I will never again. Your prices are ridiculous
I scheduled my forester to get moved from one house to another house 15 min away. They told me $130 to $180 depending on if there was any special equipment needed or traffic or anything. I scheduled it for 9am so no traffic. It’s a manual and went into neutral easily & no special equipment was needed. Yet on the driver’s notes they had the price set at $180, it did not have a range. Not sure why they automatically charged the $50 more without explanation. The driver just told me that’s what his notes say. But I scheduled the Appt 2 days prior and needed to get it done so I bit the bullet and paid it. Other than that, everything was normal. Just make sure you know what you’re paying for before you schedule any towing Appt ahead of time. In the future I would try a different company.
Edit: turns out the tow truck driver backed my car into his friends car that was out parked in front of the house. It barely tapped it so not a huge deal since it didn’t damage the vehicle BUT I called the company a few times to file a complaint, never heard back from them.
I am having the worst experience with this company. My husband was in an accident not even a block away from our home. We called the company to tow the car back to our house as the axel was broken and the car was not drivable.. it's been 3 hours, over 10 phone calls we have tried to get ahold of them, 4 wait times over 40 minutes & I never got through because they would put me on hold, never answer and just hang up the call. I tried to speak with a manager & she also left me on hold for over 1 hour & hung up.. I am so so frustrated as I cancelled the ambulance so I can take my husband to the hospital, thinking they would only take 30 min as estimated when we initially made the call. Still trying to find a way to get through to them & take my husband to the hospital. Im on hold as I'm typing this. This is the worst experience. Please understand, I am a very patient person but they are do not care about your time. It's ridiculous.
Great service! Izzy worked with us over the span of 3 weeks to help unload containers at my storage facility. He did an AMAZING job, and had a great attitude as well. Definitely recommend this company. Fairly priced as well!
Easy tow was probably the only one I would recommend when it comes to customer services and prices. My car was in the carport and just need it to be move to the street for day while the apt complex renew the asphalt. Easy process. Paid $180 for 2 trips. Izzy was the tow trucker driver that assist me and made the process smooth. Gotta respect the work they do, they’re hustling in the heat, best to show gratitude with ice cold soda and water.
Thank you, Easy tow for making it smooth and easy.
Amazing service. Came to me in less than 30 mins. Provided me with charge right then and there and hook up was quick. Went from Elk Grove to Stockton, he was very friendly, easy to talk to, and drive went by very quick. 10/10 would recommend.
Worst professionalism ever! Wrecked my vehicle and refused to give me their insurance info. It's been 8 months and my car is still broke. Horrible customer service PLUS their motor vehicle carrier permit on their website says it expired in 2017 It's under certificates on Easy Towing Website
Definitely recommend! Not sure what the driver's name was but he helped me troubleshoot my car and saved me a trip to the shop. Guy also made sure my car was good before he left. Excellent customer service!
Glad I made a couple extra calls and found them. Friendly and Efficient. My tech was a great professional. I will recommend you guys in the future! Thank you
Great towing service. The gentleman who came was kind and very knowledgeable. He diagnosed my problem and was able.to get me going right away. Highly recommend!
Martin helped me move my truck after I was in an accident, and he was one of the most helpful people ever.my house is in a very narrow cul-de-sac and he was able to expertly maneuver the tow truck in order to leave my truck in the right place. He did an amazing job and I would definitely recommend him
I left my keys inside my car this morning & I called them to help me out. They arrived faste than expected (about 30-35 min) and managed to open my doorquickly. Thank you for your work
Service was good, but the cost was a bit too hight for a less than 20 minutes job all together from pick up to drop off. Thanks JUAN for getting my car home though. (This was a Roadside assistance)
Jimmy is the most promt and excellent driver I've ever had in my life. He was very friendly and professional. I highly recommend Easy Towing for all of your towing needs!
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