I wanted to take a moment to express my heartfelt appreciation for Luis, who truly exemplified exceptional service this past Tuesday evening. When I found myself stranded, he not only responded promptly but also took the time to provide clear updates and reassurance. His expertise and warm demeanor were evident throughout our interactions, both in person and over the phone. The entire team at Mena's Towing, including Luis, demonstrated outstanding professionalism and kindness. I'm thoroughly impressed and grateful for their dedication. If you're in need of towing services, I highly recommend reaching out to Mena's Towing, Luis, and the other team members. As a collective team they are all a testament to their commitment to helping out others. I would like to thank them all for their support and commitment to a great value overall. Five out of Five star review and an A+++++ rating for Luis and everyone else from Mena’s Towing!
Called GEICO for road side assistance. Was dispatched to Loyal Towing. Loyal Towing told me I'd get 1 gallon of gas for $10 bucks. Got less than a mile. Immediately told the driver, I called and emailed the office. No response. No response back. Scammers.
Luis was punctual and quick with the whole routine from pickup to drop off making it not only easy but simple too: this man is a great worker who needs to be promoted in my eyes with their company.
Today I needed a tire changed. I read the reviews and called Menas Towing. Within an hour John showed up. After he removed my flat tire, he inspected my wheel well for damage. Told me my suspension and sensors looked okay. He inflated my spare. Repaired some minor damage to a wheel well wall that was damaged and rubbing against my tire. I would hire this company again in a heartbeat. John went above and beyond. And the price was very reasonable.
By far best service and pricing out of all the tow company’s I called this morning. Julio was so nice and accommodating 5 stars! He even sent me a pic that my car had arrived safely at the shop. Thanks Julio!
I called about a dozen local tow companies in the Roseville and Sacramento area. Menas Towing had the best customer service, response time, and price. I spoke to Claudia who helped make this process a very easy one. Thank you to the kind tow truck driver who helped save my work van with the transport.
Very quick response, professional guy and company, Truck looks good. He definitely helped me out on a Sunday morning and allowed me to turn my day around. Thanks another, I will recommend you friends and family.
Menas Towing helped me getting my vehicle where it needed to be when no other towing company would. They took care of me, but most importantly, my vehicle was handled with care. 5 stars all the way.
Menas Towing did a great job, and at very reasonable price. At first my insurance sent a tow truck from a different company. They said they could not put my truck in my driveway?? I decided to look for a different company. I did a Google search and found Menas Towing. I called them on the phone, and they sounded confident that they could put my truck in my driveway. Everything went to plan with zero hiccups!! Afterwards Menas emailed me all the information I needed to submit a claim to my insurance company. I highly recommend Mena's Towing.
I called for a flat tire and the tow truck was there with in less than 20 minutes this was very much appreciated. The drive was very professional and introduced himself and assured me he would complete the task of changing my tire. Thank you so much excellent service.
Louis was absolutely amazing! He responded on my first (and only) call. He arrived in minutes and did a fantastic job getting my truck from a tight space driveway on his tow truck. All with a smile at an affordable rate. I highly recommend Menas Towing!
Luis helped me take my car to the dealership. He was very good at keeping my car safe even when there was a major slant on the road, which made it difficult to get on the Tow truck.
After that, at the dealership when I thought they were closed, He helped me stay calm and set up everything I needed!
They're awesome and have big hearts, My battery was dead I needed a jump and I didn't have all the money they said it costed, but they only charged me half and then when right before they got there I tried it and it started and instead of being angry they still gave me half my money back, oh and might I mention that it was the manager that was coming out to do it because they were so busy. Awesome company had the Christmas spirit for sure
I was so happy and surprised how quick help came to rescue me and my son. My first time using a tow truck service but if needed again I definitely know who to call,highly recommended for sure.. Luis helped us so much and made everything as easy as possible.. thanks for all your hard work!!
This was my first time needing a tow truck and the person we called helped find us a tow truck quickly. Luis was our tow truck driver. He was super friendly, made us feel very comfortable, and enlightened our sour mood given our situation. Although I gave horrible directions for the area I was stuck in, he was still able to find me at my location. Overall, experience was beyond what I expected. Great customer service which is what I always appreciate.
Luis even gave us a number for a mechanic who comes out to fix our car and charged us everything at a reasonable price. Got my car running the next day. Luis needs a raise and is a plus ultra in my book.
Extremely skilled and professional at towing high-end specialty cars. Luis, the owner came on a Sunday and towed my Audi to the dealership. He sent me pictures showing my car safety dropped off, and he filled out the drop off form for me. I am very particular about my car and highly recommend Mena’s Towing .
Luis responded promptly to my call. I lost all power to my truck and Luis came and got me within 20 minutes and took me to my preferred auto care shop. He was very polite and pleasant to talk to as well as very respectful of my vehicle and property! I will highly recommend him and his company to anyone needing a tow in the area!
Excellent service. Needed a flatbed to transport my Class B motorhome from South Lake Tahoe to Folsom. Good Sam Travel Assist contacted Mena's who contacted me immediately. They kept me posted on the status by phone and text arriving in Folsom within minutes of their ETA. Extra care given to special needs. Courteous driver. Highly recommend.
I recently had the pleasure of working with Menas/Pinzon Towing, and the experience was exceptional from start to finish. Luis was incredibly prompt and responsive in providing a quote, ensuring that all my questions were answered upfront. Danny, the driver from Pinzon Towing, arrived in less than 20 minutes and immediately got to work loading my vehicle onto the flatbed.
Danny was professional and efficient throughout the entire process, and it was evident that the equipment was well-maintained. His tow truck was clean, and everything functioned smoothly, giving me confidence that my vehicle was in good hands. The service was seamless, and both my vehicle and I were safely transported to the dealership without any issues.
I highly recommend Menas/Pinzon Towing for anyone in need of reliable and professional towing services. Their promptness, professionalism, and attention to detail are unmatched.
Excellent service! Very friendly and quick to respond. He was great with communication and kept me posted the entire time. They were also able to handle the lifted diesel truck, no problem.
I recommend Menas Towing 100 percent.l had to pick up a non running car from Napa,CA to Elk Grove, CA. There are twisty roads that made me nervous, but Luis was a pro. From pick up to drop-off, the skill was obvious. Their trailer was dope also
We don't get towed very often. But we had just bought a 1950 Dodge Pilot House and taking it out for its first run. Did great on the way to the car show but on the way back it had a little fail. Luckily for us, I googled and found this wonderful tow company that would come take care of us and pick us up in less than 30 minutes. It was amazing! He came with a flatbed trailer which was perfect!!! We had fun conversation until we got it home. It was then backed into our driveway to put into the garage so easily!!! Yes yes!!! Highly recommend!!! Put this company in my phone book!
Luis is so professional and polite!! Treats your vehicle as if he personally owned it.!!!! He has towed my classic truck many times always does an amazing job!!! I have used numerous Tow companies they come and have half their teeth in their mouth can't speak and have damaged my truck every single time. I called Menas and Luis came and picked up my classic never again will ANYBODY tow my precious vehicle ONLY LUIS!!! Speaks great and was a wonderful surprise to see a bright smile!!!! No games only honesty!!! Be safe and God bless you!!! Bonus Menas is the only tow company in Northern California that has a lowboy tow trailer for low profile vehicles that are classics if you have a classic and it's lowered he's the only one you can go to!!!!!
AAA left my elderly Mom sitting in her car Friday before Christmas in a strange town for 4 hours before finally at dusk telling her to get a private tow. The dispatcher, was empathetic and concerned and found a driver right away. Marty came in rush hour traffic promptly, and was very nice. My Mom lived far away and the dealership was even farther. Reasonable priced and excellent prompt service
MENAS TOWING was WAY more affordable compared to others for long-distance hauling. THANK YOU FOR getting me taken care of so quickly and professionally! It was a huge relief, and thank you for making this stress-free and effortless with a challenging situation!
Called around, many towing companies wouldn't tow our 65' Galaxie we just bought but Mena's came out and towed it from Citrus Heights to Oakdale. Their service was great. Highly recommend this company!
Highly recommended. Worth the price. Super friendly and quick. My 5 year old was sad because our truck needed to be towed to our mechanic.it was a very long day for us. And the driver let my son push the lift button and took his mind off of missing our “Big Red” that was the highlight of my rough day! I’ll recommend these guys for any towing needs. Last minute, towing needs.
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