NAPA Auto Parts in
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Address:23583 Sunnymead Boulevard, Moreno Valley, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:92553
Working Time and Location
What clients say about NAPA Auto Parts in Moreno Valley (CA)
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The team was welcoming, although, regrettably, VW bus parts were unavailable. We are hopeful that the inventory will expand to include more pvw components in the future.
Jun 27, 2025 -
MS. LIZ, IS AMAZING, EXTREMELY KNOWLEGEABLE, AND A TRUE PROFESSIONAL MS. LIZ, IS READY FOR MANAGER POSITION , ALWAYS, GREAT
May 24, 2025 -
Tommy Mgr is the nicest people who we have recently met. He helped us out with the brakes.
Jan 18, 2025 -
Great and knowledge personal Manny,Liz,and everyone else keep up great customer service
Nov 12, 2024 -
My Dad my Uncles my brothers! Since I was a child they said it's the best place to go. I totally agree if they don't have it I'll order it for you if they got it they bring it right out to you if you don't know how to put the windshield wipers on they're there to help you they're very loyal and a good place to go if you need parts
Oct 29, 2024 -
Waist of time spoke to someone over the phone they said if I had the part in hand they could help me out better just come in so I go with part in hand and now they said oh we can’t help you this way we can’t look it up like this?? I’m confused why even tell me to come in? Frustrating.
Apr 30, 2024 -
Liz from Napa help me out, she was super helpful she was able to find the part that I needed for my mercedes-Benz E550. She does incredible good job finding the parts that the customer needs.
Apr 23, 2024 -
When I got a battery here for my vehicle, I was well treated, my battery was acting up and I went to check, but unfortunately the guy who attended to me was hostile and said some stuff's about the former guy who attended to me first time that was not nice...the former guy assisted to remove the old battery and fix the new one, the new guy took his magnanimity and kind gestures to mean too much and maybe that was why he's no longer working with NAPA...that was not a nice comment.
Dec 02, 2023 -
Didn't have the part I needed but called around to see who had it called them to tell them to hold it for me, she was a great clerk to do that for me.
Jul 12, 2023 -
Manny, Alex and Tony went way n beyond to help my family out. My battery died in my car and they seen I had warranty but no receipt n they went way n beyond to make sure we walked away with a new battery. Great customer service and helpful workers.
Jun 24, 2023 -
Good store well kept good service and they had what I wanted. It's above average Napa but not the best. Buy still its a nice shop.
Apr 07, 2023 -
Not only did they beat every price in town, (IE. The other big box stores, which I won't mention by name). Was able to get the part the next morning, mind you I was there after 6 pm. It was the right part as well.
Feb 23, 2023 -
David Has Great Customer Service .. He was able to help me find the correct battery for my car .
Jan 21, 2023 -
Salvador was very helpful. Processed a return that I bought at a different store. Nice and professional.
Jun 22, 2022 -
Manny and Salvador helped me out alot trying to find an O ring on a chevy 1500 that no other parts store could help with! Definitely recommend this napa for anything you need great service and friendly staff!
Apr 23, 2022 -
Poor customer service coming from the management TONY! He really isn't suitable for this job, I did call headquarters his attitude really sucks on top of being his mistake he didn't help to make the issue any better!
Mar 15, 2022 -
I have a couple of older cars that I've had to troubleshoot and have gone to a few places for parts & general info. Fully aware these are parts stores not a repair shop with mechanics. DON, the older gentleman working the counter knows a thing or two about cars! Not just punching in info provided by customers and just running with it like most clerks ive delt with. He asked me few extra questions about my vehicle that really helped Identify problems and the correct parts and quality for my projects! Can't say enough about the extra mile of effort from him. His knowledge and willingness to help stood out! THANKS DON !
Mar 09, 2022 -
TONY and SAL are two of the friendly people. easy to talk to and helped me find what i needed. i will be back to shop their just because of them both.
Dec 29, 2021 -
I came in Sunday Dec 6 around 10:30 am. Service was fine, but the the associates at the front were not properly wearing masks. One had it not covering nose and other was not wearing one at all. Good to know that this establishment does not care about customers safety and well being. Will definitely not be coming back here.
Dec 06, 2020 -
Went in last night to order a part which they promised me would arrive this morning. Why the delay? Disorganization on their part. So now, I wait for a part, with my car stuck until I can get it in. This was much first experience with NAPA. It will also be my last. I refuse to work with people who have no integrity and are unwilling to keep their promises.
Dec 13, 2019 -
Excellent service! As a truck driver we need things on the go, the staff was curteous and highly attentive. I was back on the road in no time.
Dec 13, 2019 -
For the most part I prefer Napa to the discount auto parts stores. The parts are usually better quality and the stock is wider ranging. I've been able to buy parts for cars back to 1966. The staff is usually more knowledgeable also.
Aug 11, 2019 -
Altornator: got a lifetime warranty on my alternator at Napa. Napa Moreno Vally will not stand by Napa's lifetime commitment. They will bs you with a lie about how this store is independently owned therefore they wont stand behind the Napa lifetime warranty you have to go back to the store you bought it from ( bought it in Corning California). Dont wast your money at Napa. I just went to O'Rileys where they will and do Stand behind their lifetime warranty and purchased my new alternator that I can exchange it anywhere in the US. This is why Napa in Moreno Valley California canot even afford to turn on the lights inside their dark and uninhabited/ customer free store. What a complete joke this store is.
May 10, 2019 -
Ordered some 3m sanding discs on their website. They do not give you the option to pay for your order online so you have to wait for an email telling you that your products have arrived at the location you selected and then you have to go and pick them up from that store. I never get a confirmation email and the following day I call Napa and they tell me that they have nothing that I ordered in stock in the store. Furthermore the items I ordered are warehoused in three different States, none of which are my home state here in California. The manager at Napa then tells me that I have to drive down to their storefront and pay for the items first before they will even place the order for me. I asked why the website stated that I would be paying for my order when I picked it up and now things are switching up and I'm required to drive all the way down to the store first to submit payment. He just responded with that's how it works. I asked if I could submit payment over the phone and they said that was not an option. So what's the use of having a website that allows customers to order products when you have to drive down to the store the place the order afterwards? That's retarded if you ask me. I will take my business to AutoZone I guess, or O'Reilly's, or every other business out there who actually has a real online presence. I won't waste my time doing business with Napa ever again.
Apr 23, 2019 -
Had never been to a Napa store..pretty much the same. The two gentlemen we kind and nice and did treat me like I was doing..I do BTW...Will go back again.
Apr 04, 2019 -
They were very knowledgeable, helpful and excellent customer service, I definitely come back and give a good reviews because they deserve it!!!
Feb 15, 2019 -
James has horrible customer service skills... But thanks to Salvador we were able to get what we needed.
Oct 18, 2018
Nearest Junkyards to NAPA Auto Parts
Want to sell your car?
We will buy your car in any condition:
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- Flooded
- Non Running
- Old
- Salvage
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