Very good service provided by Brian from Prime Towing. Phone dispatch was very clear and helpful. Very fast response. Best option for Santa Ana towing.
I had an amazing experience with this towing company! From the moment I called, their team was professional, friendly, and incredibly responsive. They arrived much faster than I expected and handled my vehicle with great care. The driver explained everything clearly, made sure my car was secured properly, and even gave me helpful advice about next steps. What could have been a stressful situation turned into a smooth and hassle-free experience thanks to their efficiency and kindness. Their pricing was fair, and there were no surprises. I highly recommend this towing company to anyone who needs reliable, honest, and top-notch service. Truly 5-star service from start to finish!
Car died on me during President day , and Bryan made sure to not leave me in the rain for long came out fast.Got my car towed and dropped off safety at my house! Would definitely recommend them to a friend. Thank you guys so much for helping me out with my dead car.
Quick, officiant and very affordable. Brian handled towing my car ( no keys ) without any issues. Highly recommend. If you need to be towed or service give these guys a call.
Outstanding experience with this towing company. From the moment I called, they were responsive and professional. The driver arrived on time, worked efficiently, and treated my vehicle with great care. Everything was handled smoothly and the service was very reasonably priced. I would definitely call them again if I ever need assistance.
Woah I've never had a tow company be so prompt, I'm actually amazed. From calling, scheduling, interactions and the whole towing process was Great. Brain was my tow guy and I gotta say he's a super cool guy, thanks Brian.
Had a great experience with this tow truck company. He showed up quickly, was professional, and handled my vehicle with care. Made a stressful situation much easier. Highly recommend.
Amazing service super fast. Brian is super professional, and towed my BMW m4 that’s lowered without scratching the car. If you care about your car, make sure to get it towed with these guys .
Bryan was amazing. It was late at night, around 10pm, & he was able to come within 15 minutes. Changed my tire with extreme efficiency and in a timely manner. I appreciate how fast the whole process with Prime was. I can’t recommend them enough. Will go with them in the future without a doubt!
Great experience with this tow truck company. The driver was super friendly, gave me a great price, and responded quickly. They answered my calls, communicated well, and called ahead before arriving. Everything was arranged smoothly and stress-free. Highly recommend.
The guys here at prime towing were super helpful and quick! Brian called me to ensure I was safe, communicated clearly and handled my car with care during the tow. He made was informative and helped me during the tow process rk answer any of my questions/concerns
Anthony and Brian have been absolutely wonderful to work with. Very responsive, communications was spot on. Super kind and helpful. Needed a Lamborghini loaded up and taken to Newport Lamborghini and the guys were so easy to work with. Brian, your experience and patient is truly so appreciated. And Anthony, you were the nicest person I spoke to on the phone out of all the towing companies I called! Thank you guys for all your help. Prime towing will definitely be my go to for the future! Thank you again guys!
They responded quickly and helped me at 10:30 PM. Prime Towing really saved me with their services on this rainy, cold evening. Only 25 minutes passed from the time I called. I am very grateful to them! The price was also very affordable. I highly recommend them!
Prime Towing is amazing company. The driver Brian was able to get to me in only 30 minutes and was able to get my lowered M3 on the flatbed in no time with ZERO issues and even had proper stuff to protect my carbon lip . Really great guy and service highly recommend if you have modified car.
Highly recommend them for their excellent service. I needed a non-running car moved across town, and they made the process seamless. The dispatcher was friendly, the quote was transparent with no hidden fees, and the equipment was top-notch. It’s hard to find honest and reliable towing, but these guys nailed it
In the middle of a work trip around OC. Brian got to me quick and took care of my new car. I only call 5 star businesses, and this is review should point you in the right direction when you’re in need. Prime Towing, prime company.
I’m honestly really impressed with the service I received from Prime Towing. From the moment I called, they were helpful and responsive. The driver arrived faster than I expected. Their professionalism and attention to detail made a stressful situation much easier. I highly recommend them to anyone needing reliable and efficient towing services.
Was stuck in Orange County a few weeks back when the car died. “Brian” came. He made me feel comfortable (as a woman stranded alone) and was very professional. He got my car loaded and was fast! No damage to my vehicle and i was impressed. DEFINITELY RECOMMEND BRIAN !!!
I had a great experience with Brian from Prime Towing. They arrived quickly after I called, were friendly, professional, and handled everything with care. Brian made a stressful situation so much easier — they explained what they were doing, secured my vehicle safely. You can tell they take pride in their work and genuinely care about helping people.
Highly recommend this company and especially Brian if you ever need towing or roadside assistance!
Best towing company in OC! Very friendly and great customer service. They arrived within a decent time. Brian is the best and was more concerned about my safety than just getting the work done. If I could I would give them 10 stars! Thank you Prime Towing!!!!
The boss, Andrew, was incredibly warm and kind. He gave me a great deal when I was feeling really nervous and upset. I really appreciate that he sent Brian to pick up my car- Brian was a great driver, super friendly, and took very good care of my car.
Had my bike towed a couple weeks ago, and Brian was the one who helped me out. He showed up fast, handled my bike with care, and was super friendly the whole time. Great attitude and great service — highly recommend Brian for any tow you need!
Super prompt & professional service! Very pleased! Brian was courteous & impressively knowledgeable. A popular emergency roadside insurance plan we have would not tow the car from inside garage when car with dead battery & possible electrical wire issues could not be shifted into Neutral gear. (I later learned there was no shift lock release mechanism on that particular model/make/year.) That was no problem with Prime Towing - Brian used protective measures on front tires & got the car safely rolled back from garage onto flatbed in record time, no hiccups, & price was unbeatable! Thank you so much!!! Will definitely recommend Prime Towing to others including my mechanic!
Amazing service!!!! Got here in 10 minutes I couldn't believe how fast they were. Courteous and caring and best price in town. Definitely my go to guys from now on.
I can’t express how much gratitude I have for this company and the attentive staff that make the business what it is today, a successful caring group of individuals aiming for the goal of customer satisfaction. They were readily available to help me with a tow in a very quick timely manner and the time of the night that I needed this, the weather was just getting colder. Thank you for much for continuing to support and go above and beyond for your customers. They are able to tow Harley’s and I had no issues or concerns that my bike was in bad hands. I highly recommend going with this towing service if you need help. Thank you!!
Was having car troubles and needed to call a tow truck asap, saw this company had 5 star reviews so I decided to call and immediately found out why they have 5 stars, straight to the point and what the costs were, told me they’d have somebody out in 30 minutes, great customer service, definitely calling here again if anything happens again
Thank you so much for helping me and my lady out with a tow! These guys did amazing would, recommend to anyone! Updated! I had too! Got my car towed back to my house and took good care of it while lowing it down! Shoutout to Brian the tow driver!!
I can’t say enough good things about this towing company. I was in distress because my car was violently shaking and inoperable. I called on a Saturday morning and they were able to get a truck out in less than 30 mins. They also allowed me to come with. Victor was so kind , professional and understanding (I was visibly shaken up and stressed) And the fee was completely reasonable and the most affordable option of the places I called ( who’s wait time was over an hour) Thank you thank you thank you!!!
Prime Towing is the best choice when it comes to professional and reliable towing services. Their team goes above and beyond to make sure every customer feels confident that their vehicle is handled with precision and care. Whether it’s an everyday car or a high-performance luxury vehicle, Prime Towing has the right equipment and expertise to get the job done right the first time. They understand the value of your vehicle and treat it with the respect it deserves, which is why so many customers trust them for their towing needs. Brian, the tow truck driver, especially stood out for his skill and professionalism. He arrived quickly, wasted no time, and worked with extra care to ensure my lowered 2016 Lexus GSF was safely loaded without a single scrape or issue. Lowered vehicles can be tricky to handle, but Brian knew exactly what to do and made the process look effortless. His attention to detail and commitment to safety gave me total peace of mind, proving once again why Prime Towing sets the standard in excellent towing service.
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