O'Reilly Auto Parts in
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Address:1312 W Edinger Ave, Santa Ana, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:92704
Working Time and Location
What clients say about O'Reilly Auto Parts in Santa Ana (CA)
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Just went in to ask for help with my brake light and the guys were all so kind and helpful! Leo even placed it for me and I had such a nice chat with him and Hamid after. Definitely recommend this place! Thanks again guys for the great customer service! 100/10 experience!
Jun 18, 2025 -
This O'Reillys is my to go store ,Excellent customer service, Employees Adrian and Hamid are always very helpful,They go on and beyond in communicating and insuring great customer satisfaction in auto knowledge. I always leave as a happy customer. Will definitely keep coming in and recommend to others. Go team O'Reilly, Keep up the good work!
Mar 31, 2025 -
Ordered 2 online parts that were only available online but I needed them pronto. I noticed if they are shipped to the neatest store. I could pick them up the next day. BAM! It worked. If shipped to me? At least 3 days.
Nov 02, 2023 -
O'Reilly Auto Parts in Santa Ana is my go-to for car needs. Wide selection, helpful staff, and fair prices. They've got everything I need to keep my ride running smoothly.
Nov 16, 2023 -
There is only one person at the counter. He is helpful but most customers need technical help so those in line have to wait a long time just to pay. Forget taking back something for refund. I stood there for 20 minutes for the only one at the store to issue refund. I will never go back to this store.
Apr 13, 2023 -
On 6/3/22 the the guy that closed the store was completely rude, I walked to ask for a replacement battery for my car key and he did not want to take the initiative to help me with what battery size my car key was. It was a simple question that’s why they got their computers to check and that’s what he gets paid for!!! He was just being lazy and provided bad customer service ..I asked him to check for me and he didn’t want to because he had to open it and “did not want to be responsible” how silly I had gone to that same store a couple months back and the other worker was really friendly to replace the battery for me..go somewhere else don’t waste your time there
Jun 04, 2022 -
Only had 1 working the counter with 6 people in line.needed headlight bulb and batteries in 2 key fobs .I was there 20 minutes when it should have been 5.will not recommend this oreillys and any reillys for that matter.
Nov 11, 2023 -
Customer service doesn’t exist for this people. Update. Thank you for taking the time to reply to my comment. Let me be more specific, the manager may be knowledgeable but his negative actitud and indifference toward clients and other employees is hurting your business.
Aug 16, 2023 -
This is a store that doesn't honor their customer by letting them use a restroom, Miguel said we don't let our customers use our restroom. That was the last time I'll be buying anything from O'Reilly's. Pep Boys are way courteous.
Aug 16, 2021 -
Best closer ever thank you! Didn't get the name but on 9/1/24 customer service was top notch
Sep 02, 2024 -
Most of the O'Reilly store that I went had bad service every now and then it's good but mostly bad Lazy workers.
Apr 27, 2024 -
Oreilly is the best. I found what I was looking for thanks to the Assistant Manager Art. He is a great worker with a great customer service. He goes beyond expectations to satify and please customer. I will now consider myself an Oreilly customer for life. GREAT STORE.
May 11, 2017 -
This place is awesome never disappoints, I feel welcomed and they always really help not like in other places, they make you feel like they're doing you a favor.
May 17, 2022 -
They always say "the used oil tank is full". Really...Poor management. I have never had that problem with Auto zone which is 2 lights away from this place.
Jun 29, 2019 -
I like this place. They are always helpful. They also have everything I need to finish my projects.
May 24, 2023 -
Says it’s open until 10:00 PM. Arrived at 9:45 PM to find it closed! After driving for 20 Min to get here. Next time I’ll go to AutoZone!
Mar 06, 2023 -
Horrible. Won't help you if u need it even if ur a veteran or ask politely. All they know is how to sweep and push buttons. Jesus should change his name to anti-christ because all the Jesus' I know, help.
Oct 26, 2016 -
The meanest customer service of all orange county autoparts. When you call to ask for parts or services they say they have it, when you get to the store they said no they don't have it then they try to sell other things that you don't need.
Oct 19, 2020 -
OMG here at Oh Really I asked for a part, the guy said sorry I don’t have it. I said let me see. He spelled Break Cilinder ….aaaaaarrrrggg !!!!
Jan 14, 2023 -
The dumb the store hours said they close at 10:00 pm on Saturday its 9:45pm and the doors are locked ...
Mar 12, 2023 -
# 10 only the Best ! And they always have my parts ! Great guys & girls ! Tks.
Jul 29, 2021 -
Always a wait to Pay or ask for a part. On top of that they never have the parts you need.
Oct 14, 2017
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
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