My sister usually comes here to get her car serviced. I came with her once Jan 2024 so we could both get our SMOG checks done for our cars before car renewal registration. Service and communication was great! They let us know when they were done and ready. Mine went smooth. My sister had a car issue and they took time to explain in to her and work it out. She was able to go back again and fix things so her car finally passed the SMOG check the next time. They're very helpful and the price is affordable.
BC Auto is one of the only places I'll take my car to! I've been going here for YEARS. Charlie, the owner & his team are the best. Super honest, quality work & don't give you the run around. I trust BC Auto & recommend this shop to everyone I know. You won't regret bringing your car here!
I will never stop talking about this auto repair shop. They are a true gem and I have a million great things to say about them. My car broke on a beautiful Saturday morning and I was in full panic mode when I called a couple shops and finally got BC auto repair. Alek was the one who picked up the phone. He was super empathic , patient and understanding while I was frantic on the phone. They had a short day but still agreed to take my car in and look at it. Unfortunately, my engine was toast but they were incredibly honest even though they could’ve milked the money and charged me to fix something they knew wouldn’t work.
They were also incredibly honest and called me about my Chanel sunnies that I had left in the car when they could have pretended the glasses were never there to begin with.
Amazing , honest and hard working specialists. I would recommend them a thousand times over.
Thank you BC Advance Auto Repair! You guys a wonderful. I hope your business continues to flourish.
I spoke with Charlie who was helpful and provided a quote for all I needed. He was accommodating and easy to communicate with. I would come back in the future and recommend his shop to others.
I do most of the maintenance on my cars (oil change, transmission fluid, coolant, brake fluid, steering wheel fluid, filter changes, etc.) and I’m really picky (usually a nightmare customer). I did a lot of work on my car before a big road trip. Alternator decided to go out. Found these guys based on the reviews.
Not only was the service super fast, but the price was very fair, and Charlie’s customer service was spot on. I usually don’t write a lot of reviews, but I had to this time.
Makes me want to give them 1 star only because they aren’t located near my home, but I figured that wouldn’t be fair.
I’ve been coming here for years. BC Advanced Auto repair is the best. Charlie is the best!
If you want an honest mechanic with same-day service, then come here. I’ve been referring my friends and family for years. Great customer service all around. Fair pricing for same-day service.
I looked in my area for a mechanic with good reviews and stumbled into these guys. I've experienced first hand that they live up to their good reviews. They work quickly, they're nice, and they're super fair with their prices.
I've been going to BC Advanced Auto for 7 years now, and they consistently do a great job at a very reasonable price. There's no pressure or upselling—just honest, reliable work. They always explain exactly what my car needs to keep running smoothly. Highly recommend!
I was recommended by my man, I was told the prices were good and the service was fast and great. When I came in the morning for my coolant drainage and refill they were able to assist me very quickly and they were very helpful and informative. Additionally, they gave me a complimentary inspection and told me how well my car was. Great service, great price, and great customer service! Will definitely come back and recommend this location to other people. Thank you again for your help!
I’ve been coming here for about 8 years, and I couldn’t be more satisfied. They are trustworthy, honest, and offer fair pricing. Their work consistently exceeds expectations, and I always leave confident that my car is in great hands.
I can't thank the staff at BC Advance Auto Repair. My guy Khang inspected my car and found it was just an issue with coolant and misfiring. He sent me on my way free of charge. Definitely coming back, and I'll be recommending friends/family here!
By far, one of the highest quality and honest mechanics around!
I was in a bit of a pickle since my car needed to be serviced on the Friday of 4th of July, and most shops were closed up until the weekend -- I urgently needed my car up-and-running by Monday for a road trip. Naturally, after several phone calls, BC Advance Auto Repair was the only one that picked up.
First and foremost, the service experience is awesome. There's a break room with water, AC, restroom, and Wi-Fi to wait while your car is being serviced. My technician was the owner, Anthony (or Huy), was very detailed-oriented, intelligent, and reassuring with my issue. His Vietnamese and English is also perfect, if that is a concern.
I received an oil change with a highly rounded/stripped oil pan bolt and tire rotation. The pricing was very reasonable, and I was pleased to see that the work was done right. Anthony also explained in detail the work performed, and gave a receipt. Moreover, they also provided me the original bolt and the remaining new oil.
Definitely one of the best auto repair shops in Orange County. Will definitely come again. Come here for honest, reasonable, quality auto repair services!
My dad usually changes my oil or goes to the auto repair shop to get my oil changed for me. This was the first time I had to go to an auto repair shop by myself, so I was super nervous, but when I arrived, Charlie greeted me with such positivity and kindness! I got my oil changed within 15-20 minutes and they checked my tire pressure too (without me asking/knowing I needed it). Also, the price was very reasonable. I will definitely be coming back here again. Thank you Charlie and Long!
The best auto shop service in Orange County, CA, without a doubt. They’ve worked on my 2005 Saab 9-3 and on my 2020 Toyota Tacoma TRD Sport. A great all-around shop that we’re lucky to have in Santa Ana, CA.
I will be using these guys for all of my auto repair & smog needs moving forward. The whole experience was seemless & what I was looking for. You can walk over & grab lunch at various restaurants while they service your vehicle. It is my belief that these guys have the "know how" & are veterans in the auto repair world. Pricing was fair & I am more than happy to give my $ to this establishment.
I own a classic car restoration company and I still bring and send all newer cars to Charlie. He is very honest, fair price and quick. Don’t get any better then BC auto repair. Instead on trying to sell me new brake pads he told me to go use my warranty at NO’rielys to save me money. I wish all companies operated this way!
A+++ one of the toughest things to find...Honesty! As important? Knowledge.....professional and expeditious! I've had Lexus and Toyota cars for the last 30 years....my mechanic in NH was a former Toyota mechanic at a dealership.....he is excellent! I even had an Avalon that made it to 500,000 miles B4 I gave it to a friend in great condition....other of my other cars gone over 200,000 miles... And still going.. We started using BC for my girlfriend's Lexus in CA and found BC.... The have impressed me with their knowledge.... And they are so fast while not sacrificing quality work. Communication also A+++++ You won't go wrong here!
Charlie is great. He will breakdown, recommend priorities versus trying to make a quick buck off of ya. Very reasonable and good value for the service they provide. You can bring your car in for smogs here as well.
A few years back my family was lucky enough to find this shop and we haven’t used another mechanic since. Charlie (And crew) are kind, well informed and very efficient. In June of this year I hired him to do an engine swap on my GTI.. not only did he return the car in five days but after a low compression test beyond the three month warranty he reached out to his source and had the engine replaced at no cost and once again I was on the road in five days. These guys don’t mess around but more importantly they do not cut corners or over charge. Charlie and his guys have always gone above and beyond what I have asked for, if you are looking for a trustworthy shop you found one with BC Auto!
I have taken my truck for service and repairs to this shop a few times. Charlie is genuinely an honest person to do business with. He would give you a quote for the service needed and doesn't try to bump it-up afterwards. His team is efficient and professional. If anyone is looking for an old-school trusty shop, this is it!
Shame on ME for not writing a review sooner! I have been a customer for 8-9 years and I am so GRATEFUL to be one of their many regular happy customers. I started out seeing Anthony and now I mostly see Charlie and every time I come in for repairs he goes WAY above and beyond with the service he provides on every level. The many reviews speak for themselves so for anybody looking for a great mechanic look nowhere else, and when you come in for your first experience with them you will never need to look for another mechanic again, you will know that you are being well taken care of. Thank you BC Advance Auto Repair for all you do, you are a perfect example of how a business should be ran, the integrity of the company is off the charts!!!
My family and I have been coming to B&C for years. Charlie and his guys have become like family to us. He is one of the most honest and professional people I have ever met. They do great work for a fair price and are just good people. When you find a good Doctor and a good mechanic, you keep them for life! Charlie is a lifer! I don’t have enough space on here to tell you all the times he’s proven to be trustworthy, and I found him just like everyone else, I searched online.
Owner Anthony is very honest and a straight shooter. I've been taking my car here for years before he took over the shop. His level of service is second to none. His manager Charles is a great guy as well. They are very detailed on what is wrong with my car and informative on what is needed to fix it and how long it will take. They have a nice waiting room and the bath room is very clean. Car issues can be a headache but the guys at B & C will try to make it as painless as possible.
I’ve been bringing my cars here for a long time. Whether I get just an oil change or any other service they give a fair price. They are honest and do really good work. I recently brought in my car after awhile (because of the good work they do). I was helped right away and didn’t wait much for an oil change. Even wearing a mask (because of covid 19)Charlie remembered my name, that’s some excellent customer service!
The epitome of honesty. Have been taking my cars here for a few years now and have never been disappointed with operations, quality of work, customer service, etc. Highly recommended to anyone who needs regular service or repairs. If they feel confident in taking care of your car, it'll be done at a fair price 100%. Charlie is a great mechanic and an even better person. Keep it up ^
Really nice car repair shop in Santa Ana. I repaired here my Honda Civic (changing low control arms) the price was $450 for two (labor + parts). I was waiting until my car was repair in nice waiting room with WiFi, coffee, water and TV. The staff is really friendly, mechanics are not talkative but still friendly.
Staff here speak English, Spanish and Vietnamese.
When I came the place was not busy (it was at 3pm).
Here you can also make a smog check for $52. I want to thank them for the work and I definitely recommend this car repair shop in Santa Ana to my friends and other people who need to repair their cars.
I have been here three times to change oil, get new brakes, and new lights. Charlie has helped me each time and provides top notch customer service. He is transparent and upfront with what service you need, pricing, and letting you know when the service will be completed. I was given the option of OEM or after market parts and was talked through the cost-benefit of each. They definitely try to understand your needs and work with your pricing point.
There is a nice waiting room that has AC, water, and a restroom.
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