California Motors Direct - Santa Ana in
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Address:2345 N Grand Ave, Santa Ana, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used car dealer
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Zip Code:92705
Working Time and Location
What clients say about California Motors Direct - Santa Ana in Santa Ana (CA)
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I had a great experience at this dealership. The salesman Eddie was very helpful and was able to put me in the car I really want within my budget. I had a minor hiccup but he was able to adjust and accommodate to my needs and I’m happy with his customer service and with my vehicle! I’d recommend this dealership and him again!
May 03, 2025 -
Worked with Joshua and he set me up completely with my car it was the best and fastest transaction I’ve had at a dealership. Greatly appreciate your help and thanks for meeting a number that would make me proud to walk away with the car I got. Amazing experience!!
May 04, 2025 -
I had one of the best sales people that I have ever gone to. He was very helpful and took really good care of me and my family. He made sure we got the best deal and gave me the most money on my trade in. I was upside down on my Tesla and he did everything to help me get into a 2024 BMW I7 M60. I will be returning to this dealership in the future. Thank you Kifah for your hard work
Jun 13, 2025 -
Saw a car I was interested in after lunch so I scheduled to test drive it. 5 seconds after I hit submit I received a call to confirm along with directions, not bad. I arrive 2hrs later and in 5 minutes we’re driving around the block. 20yo me would have loved the car but it wasn’t for me. They have a good inventory so found a similar make and model more my style that I decided on buying after a quick test drive. Got paperwork in easily , great terms, and moments later I’m driving off in a better car than the one I saw online. Great team, very helpful, and good selection.
Jul 16, 2025 -
I had a great experience today at California Motor Direct, all thanks to Andrew! He went above and beyond to help me get approved for a car, and made the entire process smooth and stress-free. Andrew’s customer service is top-tier — he was patient, knowledgeable, and genuinely cared about finding the best option for me. If you’re looking for someone who truly takes care of their customers, I highly recommend asking for Andrew. Thank you again for all your help!
Jul 26, 2025 -
Junior and Christian were amazing help! I highly recommend buying a car here. Junior the salesman and Christian the finance manager guided us through every step of the way with no pressure or commitment. They helped us get the offer we wanted on our trade-in and secured an incredible deal for my wife and I.
Jul 14, 2025 -
Thanks to Justin Flores for helping me get one of my dream cars ! Made the process very easy and quick. Straight forward I would definitely recommend you speak with him if you plan on buying a car at this place. Overall great dealership!
Mar 12, 2025 -
We had a very pleasant experience at California Motors Direct Sta Ana, especially services provided by Johnny Gomez. He was very understanding, helpful and friendly. He gave us excellent costumer service . We felt like they truly cared about our satisfaction. He made our experience smooth and enjoyable. Overall, we’re happy with the service we received.
Apr 03, 2025 -
My email to the Manager David, as well as customer service, Arturo, and Louis. Frank and service manager Eric are also not to be trusted. Jamal and Jenny are the only redeeming individuals at this business. Absolutely the worst transaction of my adult life. Good morning David, It has been 3 weeks since we last spoke. You assured me you would get back to me the following monday, with not only the complete report of all repairs done on my truck, but also my brand new BFG all terrain tires that your service department took off and swapped for mismatched take offs from 2 different trucks. This is the 3rd time you and I spoke directly and you failed to follow up on any of your promises. I bought my truck in october, paid you $40k cash, and have had absolutely nothing but problems with it and with you and your service department. I still have the mechanical vibration that was on my initial list of problems, it is of course getting progressively worse, and I have zero faith in you or your service department making the necessary repairs at this time. I still have my left front tire rubbing on the inner fender well whenever I make a turn. I still have my front bumper misaligned. What I need from you is a check for $1500 for a new set of tires, a 1 year warranty on drivetrain, and your authorization to take my truck to a Chevy dealer to properly diagnose and repair the vibration, at your expense. I am giving you one last chance to make this right before I escalate this beyond the dealership. Please reply to this email ASAP.
Mar 05, 2025 -
I had an amazing experience working with Josh at California Motors Direct! From start to finish, he was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions and made the entire process smooth and stress-free. Josh went above and beyond to ensure I found the right vehicle at a great price. If you’re looking for top-notch service and someone who truly cares about their customers, ask for Josh—you won’t be disappointed!
Jun 08, 2025 -
Easy, smooth, fast experience buying my second car from Anthony Fernandez. The manager Ben was very helpful and kept me updated with everything. Strongly recommend to ask both of them. Also another employee Adan was helpful there as well. Over all this company is great
Feb 28, 2025 -
Raymond is the man! I've probably purchased over 25 cars and I have to say that Raymond is one of the best salesman around. No bs and very transparent. I'm very happy with the truck I purchased and thankful to Raymond for all his help
Jul 02, 2025 -
I had an amazing experience purchasing my Subaru from Joey at California Motors Direct. From start to finish, Joey went above and beyond to make the process smooth and stress-free. His knowledge, professionalism, and dedication to finding the right car for me were truly impressive. I highly recommend Joey to anyone looking for a great car buying experience—he is an absolute asset to the dealership! I’m so thankful for his help and couldn’t be happier with my purchase. Thank you, Joey you rule man.
Nov 05, 2024 -
Just bought my second car from California motors direct both times have been the best experience I’ve had buying a car simple easy no hidden fees got more for my trade-in then Carmax offered me thank you Junior and Benjamin for being so honest and upfront, and making this experience, a memorable one thanks again
Jul 23, 2025 -
I had a great experience at this dealership. The salesman, Mike and Luis, was very helpful and was able to put me in the car I really wanted within my budget 100% recommended
Jun 08, 2025 -
Justin the car sales men was very helpful. Showed me numerous car and was very detailed with every single car. Justin and his manager David were able to help me get to a price to where I can purchase the vehicle. Great service all around. Would definitely come back again and will definitely recommend people to come here!
Dec 23, 2024 -
Justin took care of us and got us the car we wanted at a great price. He showed it to us immediately and offered us a test drive, which we accepted. Then we sat down to discuss pricing but we did not spend hours negotiating or arguing about undesirable extras. It only took about 10 minutes to get to a fantastic price! The car did have a few small, easy fix issues that we did have to go back to the service department for but the whole process was super easy with quick responses and action taken. This was the easiest and quickest vehicle purchase experience we have ever had. Definitely recommend and will look to them first for vehicle purchases in the future.
Sep 24, 2024 -
California Direct Motors in Santa Ana has the best quality cars. I bought my 2019 Lexus Rc 300 there and it's basically brand new and i love it. Johnny Gomez helped me with the process and made it go smooth. I definitely recommend if you're looking or interested in a new car go to California Direct Motors in Santa Ana and ask for Johnny Gomez. 10/10 experience.
May 02, 2025 -
Terrible Experience – Deceptive and Unprofessional Do not do business with Cars Motors Direct. I scheduled an appointment, agreed on a price, and was told the car would be ready when I arrived. I drove 80 miles—two hours—only to find the car wasn’t ready. Annoying, but I waited. When I finally saw the vehicle, it was filthy—stains, pet hair, clearly not prepped. I was told it would be cleaned while we started the paperwork. Then things got worse. I was assured the car had no issues and was shown a clean Carfax. But then I was asked to sign a Vehicle Disclosure Statement stating the car had frame damage and unibody repairs. When I questioned this, I was told, “It’s just standard paperwork.” Really? Then why does it say something completely different from what you just told me? Next, they offered a letter saying the deal could be unwound if I found anything wrong—again raising red flags. If you’ve inspected the car, why even offer that? Then came another form—a Statement of Facts—saying the dealer had disclosed frame and suspension issues. That directly contradicts everything they claimed earlier. When I pushed back, they said they’d “change the language.” At that point, I no longer trusted anything they said. After nearly three hours, the car was still dirty, the process was shady, and the staff had become rude, condescending, and dismissive—like I was the problem for asking logical questions. I’ve never been told “you need to understand” so many times in one conversation. Thanks for that, Frank. This was one of the worst dealership experiences I’ve ever had. Don’t waste your time. Completely deceptive and unprofessional.
Jul 26, 2025 -
Jessie was great and pleasant to work with. He made my car purchase easy and stress free. Highly recommend purchasing from California Motors direct (ask for Jessie).
May 01, 2025 -
Great service by “Junior” & Christian the finance manager! 100% recommended! Honestly great customer service brother , they were on point no doubt. Good attitude as well made it happened . I appreciate it you guys ! #audirs7
May 05, 2025 -
Justin was excellent. He was able to work magic with my credit and got me into a really great car quality with low miles. One of the nicest, easiest quickest, Least painful car by experiences I've ever had. I recommend coming here to buy a car Because this is where I will be going from now on to buy any cars In the future. They even picked me up from my job To bring me to the dealership to pick up my car. Awesome place!!! Thank you, Justin
May 15, 2025 -
I had a great experience here with Johnny Gomez, he helped me purchase my 2nd car with such ease and patience. Everything went so smoothly and i was out and signed with a new car within 3 hours, great experience here i would definitely come again in the future and i highly recommend requesting Johnny Gomez
Feb 02, 2025 -
I was helped by Josh who was very communicative with me from the start. He assured me that the vehicle was available and assured he would take care of me when I arrived. I got there and did a test drive and proceeded with all the paperwork. He made it extremely easy and even talked to my grandpa in the phone who had LOTS of questions LOL. But he was very patient and understanding that my grandpa wanted the best for me. Also a huge shoutout to Frank for getting me the appproval and working some magic in the numbers. I appreciate all the help from the team and will definitely recommend people to come here in the future. Ask for Josh!!
Feb 28, 2025 -
Updated Review: The dealership offers cars at competitive prices, which initially made it a good deal. However, the experience after the purchase was very disappointing. Our salesperson, Justin, promised a full vehicle detail and a full tank of gas when we returned, since their detail shop was closed the day we purchased the car. We made a second trip from San Diego over the weekend specifically for this. Which Justin was very much aware of. When we arrived, we ended up waiting almost two hours. The car was not detailed as promised, no interior cleaning, no mats installed, nothing wiped down, and the tires weren’t polished. The only thing done was a quick exterior wash. Despite the manager being aware of our complaint, and Justin saying he’d “see if they could at least fill the tank,” we left with just a little over a quarter tank of gas. The follow-up experience was extremely disappointing. Don’t make promises just to close a sale if you’re not going to keep them. It was not worth the drive, and the lack of follow-through left a very bad impression.
May 10, 2025 -
The whole team there is great!!!!! Everyone there was very helpful I was helped out by 3 members not a single one gave me the run around or anything. They were very straight forward and understood my situation. Justin, Jamal and Johnny were very great they helped me start and close out the deal I wanted and was looking for after going to 3 other dealerships and they gave me the numbers I was looking for. Will definitely recommend anybody to come get a vehicle here great selection of vehicles for a very great price!
Apr 12, 2024 -
Josh was very attentive and careful to understand our needs. He did his best to get us the best deal for this car that my son really liked. I will definitely recommend him for your next car purchase.
Jun 10, 2025 -
Frank and Josh made our deal happen they went over and beyond on helping us out and making sure we were completely satisfied. We definitely recommend this dealer and Sales team for any of your car searching needs, they got’chu!
Apr 02, 2025 -
Josh was amazing! He really went above and beyond to give me a detailed breakdown of the whole process! The entire process was easy and anxiety free! I will definitely come back for all my future car buys and recommend him to everyone I know! Thanks Josh!
Jul 03, 2025 -
As soon as we arrived, greeted by Adan. He was great at showing us the car and making us feel at home. Pleasant experience here as they did amazing at helping us get our dream family vehicle.
Mar 10, 2025
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