At first everything was easygoing. I ordered the parts that I needed and waited on the arrival. Once I received the items, that was when it all started. The items arrived very poorly packaged. It was pieced together by two boxes and then stapled together. Inside those boxes I found a my package fully covered in plastic wrapping. No other protection for a week long travel and during the winter season. The package also included box tape that was holding the plastic down but it was compressed so tightly squeezing the parts. Carefully unwrapping the plastic I found broken/cracked pieces. I then got in contact with the seller, sent several pictures and they assured me they would reissue the parts needed to complete the job. 3 weeks later after several messages, I received the new replacement parts but first I got a tracking number that was intractable and then the correct tracking number with the package still showing it had never left their location. 3 weeks I have waited while my car has set at the body shop. I once again received my package poorly wrapped and once again with cracked or broken pieces. I don’t know if this is how they like to do business but my lord, do a better job!! Before you waste your money, I would highly suggest that you find a more professional business that takes their customers and the items they order and shipping very seriously. When you know the items you are going to be sending out for travel, no matter if it’s near or far away, be sure it’s packages correctly and don’t try to rip people off and don’t take weeks before sending out the replacement parts. For future reference, I will NEVER order anything from your shop ever again. To all others reading this… DO THE RESEARCH AND BUY FROM ANOTHER BUSINESS. The seller is also found on other websites so watch for that before buying as well. Read the fine print and if you are a local buyer. Just go pick the items up from the store yourself. Shipping will only get you damaged parts and long waiting periods just to get them back.
Got a new headlight here and I’m super happy with it! Good quality, fair price, and the people were really nice and helpful. Totally recommend this place!
The product is really great. I love it so much. The headlights are exactly the same as my original factory headlights and they fit perfectly. The seller was also very patient in helping me test the headlights. It's truly excellent.
Very satisfied with this OEM headlight. It fits perfectly and works great. The seller was friendly and helpful! The service was fast and professional — highly recommended.
We are highly satisfied with the partnership. The products are of exceptional quality, the team is professional and courteous, and their efficiency is outstanding. We look forward to maintaining our cooperation with this manufacturer in the future.
We are very pleased with the cooperation. The product quality is outstanding, the service attitude is professional and friendly, and the efficiency is impressive. We will certainly continue to work with this manufacturer in the future.
The headlight I purchased at Castblock perfectly meet my needs, and their service and product quality provided me with a perfect purchasing experience.
I bought the G05 headlights and the quality is truly excellent. It's quite rare to be able to get such high-quality headlights at this price. The seller's service was also very professional. They even helped me check the compatibility. I highly recommend that everyone come and have a look at this store. I am very satisfied.
I had an exceptional experience with castblock Auto Parts from start to finish. Their customer service and attention to detail were top-notch. As someone outside the automotive industry, I was initially hesitant about installing an aftermarket front bumper. Many local shops warned me about potential difficulties with fabrication and installation.
However, when I expressed my concerns, the company was incredibly responsive. They sent me pictures of satisfied customers who had successfully installed the product and took the time to walk me through the specifics of the model, camera system, and other features.
Their reassurance paid off, as a local body shop ultimately confirmed that the installation would be seamless. The company kept me updated on packaging and shipping, and everything arrived promptly. I'm thrilled with my purchase and look forward to buying from them again.
Had everything I needed to complete my M style front bumper look I needed even worked with me and was able to pick up. I’ll definitely post a review on YouTube and show you guys the Fitment for the 128i
Insanely frustrating. My company ordered a headlamp from them back at the end of May/beginning of June. Was supposed to take 5 business days to receive. On the 5th day I get an email from the sales rep saying "oh so sorry didn't realize we didn't actually have this part". The following Monday I get the freaking headlamp (which I have already sourced elsewhere). Attempt to contact the sales rep to get a return label, which took about a week to get. Sent it back June 18 and as of now (July 22) have yet to receive my money back on it. I have reached out through email and phone 7 times and have received absolutely no reply. Can assure you my company will NEVER give Castblock our business again.
This business is a complete scam. They sold me two Headlamps that were completely incorrect and then refused to return any of my voicemails or e-mails when I attempted to return them. These people are complete scumbags.
Bought an Audi front bumper conversion kit from this company. They sent the wrong grille, then offered to send me the correct one for an additional $300 plus whatever shipping they charge. . Find a better seller
Find the exact headlights I needed for my m4. Super impressed with the quality and fit—no hassle at all. Super friendly staff and a huge variety of options for car mods.
Excellent service! They helped me find the perfect headlights for my car and offered expert advice. The shop also has a great selection of body kits, and the staff is super friendly and knowledgeable. Highly recommend for anyone upgrading their lights or customizing their ride!
I recently purchased a new Mercedes-Benz headlight from this seller on eBay, and I must say it was an outstanding experience!The headlight was top-notch, with excellent craftsmanship and quality. It fits perfectly on my car and looks just like the original.The price was very reasonable, especially considering the high quality of the product. It’s definitely a great value for such a premium item.The seller was extremely professional and friendly. They promptly answered all my questions and provided detailed information about the product.The shipping was impressively quick, and the packaging was secure, ensuring the headlight arrived in perfect condition. This store truly stands out for its excellent products and service. I’m delighted with my purchase and wouldn’t hesitate to recommend this seller to others looking for quality auto parts. A fantastic experience overall—definitely a five-star store!
This auto parts store is truly excellent! Here are my thoughts: Product Quality The quality of the parts is outstanding, with solid materials that perfectly match the description. Performance noticeably improved after installation. Affordable Prices The prices are very reasonable, much cheaper than physical stores, and they often have discounts, making it a great value. Service Experience The customer service is very friendly, responds quickly, and provides professional advice, including detailed installation guidance. Fast Shipping The shipping was fast, and the packaging was secure, ensuring the product arrived without any damage. Wide Selection The store offers a vast selection of parts, catering to nearly all of my needs for different car models. Overall, this is a reliable auto parts store, and I’ll definitely shop here again in the future!
I came here once before but ended up selling my bmw so when I got my mercedes and my headlight broke I remembered this place and was helped by Donna not only did I get a great price on the headlights (I paid less than half the price they sale one for both YOU CANT BEAT THAT DEAL ANYWHERE) But I also was able to get a front bumper.. If you're looking for great parts at less than half price this is the place..
*WARNING* WARNING* WARNING* DO NOT BUY ANY HEADLIGHTS FROM THEM. They are almost a scam company. I bought two headlight from them for my BMW For $2,000. In eBay listing they said that their headlights are brand new OEM and when you speak to them they’ll also say oh yeah they’re brand new never used guess what THAT IS THE BIGGEST LIE, the headlights are junk. Headlights looks good from the outside but when you install them you get all the errors on your dash, water goes inside the headlight, things loos inside the headlight housing, and marker light in one of them wasn’t working. Not only that their promises is terrible this story last more than six months imagine the pain I’m in. They kept sending me different ones but they’re also had problems in them. After all this bad experience they refused to refund my money back in full they said the headlights that I returned to them has some scratches and I mad sure no scratches were in there plus it’s not my fault they sent me broken headlights and I had to install them and try them. I had to take my BMW 7 series whole front end every time they send me a broken headlights. Too long of a review but it worth to read people. I DO NOT RECOMMEND BUYING A SELF SCREW BOLT THAT WORTH A FRACTION OF A CENT!!!.
I purchased a front and rear bumper from them and only received front bumper. I placed the order on January 3. I have been emailing and not getting any help. I found a number so I was able to call today (1/29/25). They are blaming UPS saying they lost it. Tracking information just started saying UPS had a delay from the same city as business so they knew since January 10th that there was a problem and never informed I am currently waiting on a call back from manager to process my refund for the bumper that I haven’t received. Sad thing is front bumper looks amazing. But we have been without our car for 2 months and they are the cause of the last month.
Website
