What clients say about Fix Auto Huntington Beach-North in Midway City (CA)
Fix_Auto provided me with the most excellent vehicle service I have ever received. I highly recommend this company for any work you need to have done on your vehicle.
Great all around service. Very clean facility, staff is very knowledgeable and friendly. Parts and services were on point and ahead of schedule. Tek, and Chuck were very professional, helpful and punctual. My truck was returned to me clean and happy. Fix auto went above and beyond the call of duty. Thanks!!!
I had just arrived to California, with my vehicle smashed from weather conditions; eager to help me, coo was overly nice, reassuring me time & again, “bc you’re new to the area& alone, I want to help you.” Never would I have imagined he would take advantage of my situation; buckle up. Not 24 hours after I got my car back, my car battery died & another owner, “tech” wasn’t surprised at all. He came to jump my car, & you guessed it; he said, “looks like you need a new battery !” They’d just been paid $6k from State Farm & $500 deductible from me. Now they’d squeeze me for “$150 battery, I won’t charge you for labor,” he says, insisting I get it done, “asap: you don’t wanna risk anything.” Being from the east coast, I remembered auto zone has batteries & will install for free ! In the pouring rain, PJ comes out w his screwdriver to find, “someone loosened your battery hinge, so you’d have to get a new one.” He tightened the bolt, & I didn’t need a new battery after all. What would coo & tech do with a battery that hadn’t died ? Sell it to you ? I’m terrified of what else they loosened; sick about it, in fact. What a shame; to take advantage of a single girl. Ps. My car was returned to me dirty & dusty as ever, might I add, after 18 days in a rental.
Fix Auto is the best place to have your vehicle damage fixed , painted or what ever needs to be done these guys and the young lady are all very helpful they are the best. ⁹
Excellent place to take your car, I start by saying that the delivery date was 3 weeks (they delivered it to me much earlier!!!) They are too professional, kind and polite, they were always attentive to me in every step, I don't speak much English and even so that was not the problem, they were looking for a way to find that I understood, honestly I had doubts that it would be the same because of the color of my paint but it was not like that IT WAS BETTER NOW THAN WHEN THE DEALER DELIVERED IT TO ME, I hope they never hit me again but if so this would be the workshop to which I would take it. Late and I had more problem that my ugly insurance agreed to pay?
I would give it more stars but 5 is the maximum?
Thank you very much tek and Brittny!
I called a couple of auto shops prior to Fix Auto for my car repairs. I spoke to a gentleman named Chuck at Garden Grove location, and knew I found the right shop. He knew what he was talking about, an obvious expert, but did it humbly. He was so informative, patient and compassionate for my situation from the start. Although I chose this location for the distance from my home, when Chuck got transfer to another location in Midway City, I wanted him to take the car with him because I knew I'd be in good hands. He provided world class customer service. From the first day to the last, he was reliable and I was always able to reach him, every time I called and/or emailed him. He kept me updated and was upfront about everything, so I knew what to expect. I don't normally leave reviews, but this guy truly deserves it. Leaving 2 for both locations. Thanks Fix Auto and thank you Chuck! I'll be back if I ever need car service and will be highly recommended you to my friends and family.
I’m glad we chose this place to fix the car. Tek is great and very professional. The right front rear was pretty damage when we took the car in and Tek told us that when he finished the car it will look Brand new again. He always keep us updated and let us know if any other issue with the car if they find out. Overall , when the car was finished, it looks Brand new , the paint job was excellent. Tek is great and I was very please with the work done on the car . Thank you Tek and the team ?
Tek at Fix auto-North HB is awesome. He is professional, attentive and worked quickly to get my car done in a timely manner. He kept me updated every step of the way. Thank you Tek and your team for making my car look very nice.
I am a returned customer. Tek provided an excellent service with a big friendly smile. Tek prepared all the paperwork and walked me step by step. I have no stress knowing Tek is on top of the game and gave me the most up to date about progress and estimate of my vehicle. I would recommend all my friends and family to FIX AUTO. Pickup my car was quick and my car looks brand new
Tek was amazing! Got my jeep up and running gave me good information about where to purchase batter keys. Super friendly gave me calls with update. Love the service here.
Very pleasant and explains everything in terms that are easy to understand. Great on customer service and quality workmen ship. Highly recommend. Thanks Tek and crew for a great job well done.
A+ experience from fix Auto Tek helped me out from the beginning. Every step I was informed immediately by Tek my car looks amazing after everything was done. I will be recommending everyone to come see Tek.
Incredibly professional service with a friendly demeanor. Willing to work with you far beyond what you would expect. Happy to have a mechanic I can trust now.
Fix auto was amazing! They helped me stay in the loop on the process and the length that my car would be in the shop. They also were ahead of schedule and did their absolute best to get my car back on the road again! The work came out amazing! Thank you again!
I mean where do I start? I did some research and chose this place based on the wonderful reviews I read. From the initial drop off of my car, chuck was superb! The right side of my door was damaged, like a streak going down from the passenger door to the trunk. In my past experience, leaving at Caliber Collision was a mistake. When they repaired my door they did not place it back on correctly. Now I felt like I was back in the same place but on the other side of my car. Chuck ensured me that the repairs would go smoothly and wouldn't be noticeable. That my car would look brand new. He was in communication with me every step of the way. He did everything in his power to make everything go smoothly and for it to be as easy for me as possible. This guy went out of his way to ensure that I left with a flawless vehicle. When I picked up my car it looked like nothing had ever happened. My car was returned back to me clean and tidy! When I tested out the door I could tell they did a great job. I even got my car one week ahead of schedule. And this was a rough job. The integrity of fix Auto Huntington Beach was a relief. I would recommend anyone to go to these guys. Chuck and Tek are a great team. Communication and integrity are must and seem to be lacking at most places, but not at Fix Auto! Thank you Chuck for everything you did, it is so appreciated! You are God sent! ?? ?
Tek and team were extremely knowledgeable, friendly, and courteous. He kept me well informed about the progress of my vehicle, and really took the pain and stress out of getting everything fixed. I appreciate his and the teams' help on this greatly. See you guys next time the truck gets stolen ? (hopefully it doesn't)
Chuck was assisting me in getting my car repaired from an accident I was in. I cannot say enough good things about him. He was informative, efficient, knowledgeable, and very helpful! If I ever need repairs in the future (hopefully I won't!) I will definitely be coming back.
Thanks Chuck for your time and efforts! It is very much appreciated.
- Shanon
Chuck did such an amazing job at communicating. I was very afraid to drop off my car for past experiences in other places. Iwas on the defensive side from the start. I dropped off my car in fontana and somehow made its way to chuck. Chuck would answer all my question and would callme when he had updates. I was never blinded sided on the process. Thank you for taking care of me and my vehicle!
I am very pleased with the work they performed. I highly recommend Fix Auto. They kept me informed the entire time they had my car. They completed the work a day sooner than what was scheduled. Chuck was extremely helpful.
Fix Auto was amazing. They took care of everything from explaining the whole process to returning the car rental for us. The service was exceptional and extremely courteous. Thank you!
Tek is a rock star! Brought my 2002 4Runner in because the front bumper was damaged. He took care of it and saved me from having to deal with insurance. It's nice to have a trusted body shop when you need it. My family has had three of our cars here and they ALWAYS do a great job. Thank you Tek.
Took a blind shot selecting this establishment to handle our family's car as a result of an accident. Tek made the whole process extremely easy and simple, and showed exemplatory customer service throughout the whole process. He was honest and communicative while our car was being fixed, always updating us on the timeframe of the service and parts being used. The results were beyond our expectations. I am more than pleased with the quality of support from Tek and his team, and I would recommend anyone that is deciding on an auto body shop to choose this place for your insurance claims and services!
Great staff! Kept me in the loop from the start and performed top quality work on my vehicle in a timely manner. Upon pick up of my vehicle, I was extremely happy with the work. My vehicle looked brand new and was spotless. These guys took great care of my vehicle and me from beginning to end.Highly recommend them if you need to have body work done on your vehicle.
I highly recommend Fix Auto! Both Chuck and Tek helped me throughout the entire repair process. They were both kind, empathetic, and treated me like I was a part of their family. I couldn't have asked for a more hardworking, thorough, and generous team to care for my vehicle. Thank you guys!
I am so happy with Fix Auto HB…they did such a great job fixing my car. Thanks to Tek and all the people working with my car, I was able to have it ready ahead of time and on top of that, they gave my car shining clean back to me. I would definitely recommend it !!
Seriously one of the best auto repair shop experiences I've ever had! My car and I have been through quite a bit so I've had plenty of experience and the staff members here have been extremely courteous, patient and kind. They were very respectful of my time. They were very communicative. I love their texting system that updates you automatically pretty much daily. They worked really hard to keep within my budget. They went out of their way to get me the parts I needed. I have absolutely no complaints or anything negative to say and would absolutely come here as many times as needed for any car work. Highly recommended!!
I went to 3 different places with my insurance claim and this is the only shop that took the time to listen and take extra steps to inspect my car in order for me to get the full bumper replacement I deserved!! Service was very quick and efficient. If I could give more than 5 stars I would!!
Fix was just professional in every way. Kept me informed, the work was excellent and complete many days before they had said. I didn't even need to rent a car. Ku, Calvin and Ivan were bright spots in a bad situation for me. I highly recommend this shop.
Website
