8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
8:00 AM - 5:30:00 PM
Closed
Closed
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
At Fix Auto USA, we're here to get you back on the road safely and as quickly as possible after an accident. Our qualified body shops are equipped to handle any repair approved by your insurer, including everything from wheel alignment and bumper repairs to air conditioning systems. We also handle rust, paint chip problems, windshield repair, and any other accident repairs, ensuring all your needs are covered. Fix Auto Lake Forest is a member of the Tesla Approved Body Shop Network. Our facility has been factory-trained and equipped to rebuild Tesla vehicles to the original vehicle specifications for structural integrity and quality of finish. Our professionals will work tirelessly to ensure you and your car leave our shop satisfied.
Monday
8:00 AM - 5:30:00 PM
Tuesday
8:00 AM - 5:30:00 PM
Wednesday
8:00 AM - 5:30:00 PM
Thursday
8:00 AM - 5:30:00 PM
Friday
8:00 AM - 5:30:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Fix Auto Lake Forest in Lake Forest (CA)
Repair time was incredibly short. They did a great job with keeping the repair cost below the total threshold so we could get back in our vehicle. Would definitely recommend. Great work Fix Auto!
I brought my Tesla here after an accident because I needed a certified body shop that could handle it. I was a bit worried at first, but they made it look like a brand-new car. Everything works perfectly, including the cameras and sensors, even though they had to replace the bumper and rear door completely. What impressed me the most was the speed — I dropped it off on Wednesday and picked it up on Friday. Unbelievably fast and excellent work!
⭐⭐⭐⭐⭐
I cannot say enough great things about Fix Auto Lake Forest! From the moment I walked in, I was welcomed into such a calm and professional atmosphere that immediately put me at ease. The entire team treated me with the kind of care and attention that honestly felt like VIP treatment.
Every step of the way, they went above and beyond to make sure I was comfortable, informed, and happy with the process. It’s rare to find a place where you feel genuinely cared for, but that’s exactly what I experienced here.
I am extremely thankful to the whole Fix Auto Lake Forest team for turning what could have been a stressful situation into such a positive and even uplifting experience. If you’re looking for quality, kindness, and outstanding service, this is the place to go.
Thank you so much, Fix Auto Lake Forest you are absolutely wonderful
I wish i could give more stars!!!!!
Woke up to find an accent door panel out of place on my RAV4. Try as I might, I could not get the panel realigned. Read some solid reviews about Fix Auto and decided to bring it in for an estimate.
Dropped by as a walk-in during their lunch break. Travis was heading the office. I walked him over to the car to show him the issue. He walked me back to the office and told me to relax in the AC while he sees what he can do. This guy walked back to my car, checked it out for 2 to 3 minutes, walked to the shop to grab a tool, and walked back to the car. No more than 3 minutes later, he comes back to the office and says I'm all good to go.
Travis was so darn kind and professional... A genuinely good human being. He made my day, and I hope I can pay him back by referring as many people as I can to his shop.
Travis at FixIt Auto is a professional who cares about his clients by providing the best service for the best price. Our Tesla Model Y was repaired quickly. I highly recommend FixIt Auto for all your collision repair needs.
The front under carriage and the driver side wheel under carriage of the Tesla model Y needed to be replaced as they were ripped off . After a very stressful experience with Tesla collision center, I came across Fix Auto and met Travis, the GM. The nicest guy ever. He went out of his way to save us money. He told to buy parts directly from Tesla , which saved us 30%, and he only charged 2 hours of labor to do work. And he didn’t charge for a few other things. His goal was to fix the car at the lowest cost possible and with no stress. I highly recommend Fix Auto in LF and Travis is thorough, detailed and honest. Thank you!
Best customer Service ever. My second time here I will recommend highly to anyone.. Julie And Travis so kind so helpful best customer service ever. Unfortunately, this time my car was totaled, but I will recommend anyone to go back to them. Hopefully, I never have to see them again.
Great experience with Fix Auto! They were extremely communicative, thorough with their work, and finished the repairs on time. My car looks great. Highly recommend!
My Camaro’s rear got hit/punctured and they got it fixed in a couple days. Super fast turn around, very easy process. Called and dropped off in the same day. They were great at working with my insurance. Communication was professional. Gil was awesome and I felt well taken care of. Shout out to Julie and Travis as well. Would highly recommend. They were great about getting me to the enterprise down the street for my rental.
I had a disappointing — and frankly unsettling — experience with this shop. Here’s a simple breakdown of what happened:
1. They provided an estimate for repairs to my Toyota Highlander, which was submitted to my insurance company.
2. The estimate was approved by the insurer. So far, so good.
3. When I followed up with Gil to schedule the repair and confirm parts ordering, the cost had unexpectedly increased by $177 — with no explanation.
4. I sent a polite and direct email asking why the estimate had increased. The only response I received was: “Let’s worry about that $177 later."
5. RED FLAG. I followed up again, asking for confirmation that any charges above the approved estimate would be covered by insurance and not require out-of-pocket payment. (See attached photo)
6. I received no reply to this email — not even an acknowledgment.
I don’t leave negative reviews lightly, but being stonewalled like this — especially when dealing with a costly and time-sensitive repair — raises serious concerns about the shop’s professionalism and transparency. Silence like this might be common on social media or Tinder, but it’s unacceptable in a customer-facing business managing high-value work.
A copy of my unanswered email is included below for reference.
I strongly recommend choosing a repair shop that values clear communication, stands behind its pricing, and treats its customers with respect.
Fix Auto was very professional and clearly communicated with myself and my Insurance Company USAA. The repairs were quality completed and within the Estimated Time by 3 days!!
Quality Communication, Quality Service, and Quality Work.
Thank You Gil at Fix Auto and the staff there!!
These guys and gal were an AMAZING team! I accidently broke the rear view mirror and scratched the side door of a Tesla and they not only finished the work under 48 hours but this car looks BRAND NEW !!!! I highly recommend the professional service of this whole TEAM! Thank you everyone!!!!! I’m highly pleased with the services
Great service. Received a quote the same day just by sending a picture. I had a bumper replaced on my Mercedes and they did a great job. Efficient and professional. Price wise they were actually cheaper then some other quotes I got.
From the start of a phone call to inquire about the service (with Julie) to face-face interaction with Gil, to working on the vehicle and to getting it repaired- it has been a top notch experience. I have only the best to say about this company. Thanks for getting my vehicle fixed in such short time.
I love this place . Everyone is so nice and helpful. My greatest thanks to Chris. He has been always there to help with my car. I am so grateful I found this place I can fully trust. Highly recommend
The Fix Auto in Irvine was much more helpful with my situation than the person I spoke with at Lake Forest. Granted I had to call twice to get ahold of someone at the Irvine location - Irvine handled my situation and questions better.
They were very welcoming and hospitable, which I would never expect from an auto shop!
The took care of my car very well. Handled all the paperwork with the insurance easily. I would recommend them to everyone!
Thanks for the awesome service and very cooperative people. They really took care of everything in a great manner. The car is delivered much sooner than initially expected. Special thanks to Gil and Julie for being very supportive and making things easy.
This was my first time getting my car repaired, and I had no idea about the process. The staff at Fix Auto Lake Forest were incredibly friendly and guided me through each step with great patience. They communicated well with my insurance company, thoughtfully gave me a ride home, and repaired my car as quickly as possible. I truly appreciate their excellent service!
Better than my car insurance!!
I had immediate help. I dropped off my Tesla and had a rental lined up on the behalf with Enterprise where I was picked up and fully taken care of.
The coordination of all this orchestrated symphony was all Julie’s work! Julie is an angel and was able to help accommodate. Us with a car comparable to what we have and need due to disabilities in the family. My insurance had said they would not allow us to have a comparable electric suv and Julie made it happen. She fought for me more than my insurance company.
They are on top of their game 100%.
Travis and Julie made my experience much easier, they were efficient, extremely professional and friendly. They are also Tesla Certified.
If you have the chance to come here do so!
My cat was finished ahead of time and it was really easy with them.
Thank you Julie and Travis.
You guys made my stress go away and helped my anxiety and struggle for what we needed non existent and for that I am in deep gratitude to you guys always
Excellent, friendly, and prompt service. Repaired the fender on my Tesla S and repainted the black front grill. I recommend this body shop to all my friends and family.
THEY GO ABOVE AND BEYOND! I took my car here because they were in network with State Farm (after a minor car accident) they quoted me a week and a half to get my car back but I got it back 2 days earlier than promised. The staff here is very organized, kind, hard working, and nice to talk to. Gil specifically kept me updated for the entirety of my case, and Julie was also very pleasant to speak to as well. When I got my car back it was better than brand new, they even washed it for me. I cannot thank these guys enough for the good care they took of my car, I highly recommend their services and will be back if I ever need to. Thank you!!!
Travis and Julie helped me through the whole process. They are friendly and communicative.
Did a great job on my car. The car was finished in a reasonable timely manner. I'm happy with the result. Highly recommended. Thanks Guys.
Hopefully more business comes your way.
Absolutely incredible service and work. My car was treated with the same care I give it and was repaired quick with the best quality. Cannot recommend more especially for a BMW M car that has extra gimmicks and parts. They know what they’re doing. 5 stars and recommending to my BMW group.
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