Laguna Woods Auto Repair, Inc in
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Address:23512 Commerce Center Dr, Laguna Hills, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:92653
Working Time and Location
What clients say about Laguna Woods Auto Repair, Inc in Laguna Hills (CA)
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I have been using Laguna Woods auto for several years. Twice there have diagnosed and repaired electrical problems with my 2013 Escape the dealer could not resolve. They are efficient, and affordable. Everyone who works there is friendly and professional.
Oct 12, 2025 -
great shop ! there open honest and answer all my questions. Their experience, expertise and knowledge is impressive. They were to best price for my repairs out of 3 other areas garages,,,
Jul 25, 2025 -
Great place,great service, smart people. See Jeremy if you own a Mini Cooper.
Jul 04, 2025 -
You're in good hands with Laguna Woods Auto Repair! I recently had my first experience with Laguna Woods Auto Repair, and I'm thoroughly impressed. After a glowing recommendation from a fellow senior in my community, I decided to check them out for myself. One of the first things that stood out was their convenient location, very close to our community. They also offer complimentary rides, which was a huge plus. I was able to get a ride home and wait comfortably instead of being stuck at the shop. I brought in my 2023 Camry for an oil change, and the service was top-notch. Every employee I encountered was genuinely sociable and eager to assist, making the whole process pleasant. Knowing they are also a AAA Auto Center approved facility adds another layer of trust and assurance. Based on this initial visit, I'm optimistic for future services of equal quality. Laguna Woods Auto Repair has definitely earned my repeat business!
Jun 13, 2025 -
My passenger headlight was out, so I called Bob and made an appointment to have it replaced. Bob took my car to the back and came out within a few minutes and showed me that the real issue was wiring that had been chewed through by rodents. The part was ordered by Jeremy, the fix was made and they completed the AAA auto checklist. The price was very reasonable. In addition, I received the AAA discount. I am a happy customer and I will be back for future vehicle maintainance needs. Thank you Bob, Jeremy & Crew.
Apr 14, 2025 -
I can't say enough good things about Laguna Woods Auto Repair! They did an incredible job diagnosing and fixing an electrical issue in our 2012 Fiat 500. Their expertise and efficiency saved us from having to consider parting with our car, and thanks to their excellent service, they’ve now become our go-to shop for all auto repairs. Highly recommended!
Apr 09, 2025 -
I had an exceptional experience at Laguna Woods Auto Repair. I brought my car in to address a suspension issue and a suspected coolant leak. After a thorough diagnosis that showcased their time, effort, and expertise, they provided me with a detailed estimate. What truly impressed me was their decision not to charge for the diagnostic work—something I’ve never encountered in the automotive industry, especially after such a comprehensive evaluation, and having previously owned my own transmission repair franchise. Peter, my service consultant, was friendly, welcoming, and knowledgeable. He took the time to explain everything clearly, making me feel well-informed. The atmosphere was genuinely customer-oriented and inviting. I'm thrilled to have found an honest and trustworthy repair shop and will definitely return for future needs. The word-of-mouth referrals were spot on! Highly Recommend!
Feb 05, 2025 -
They said “We found the part ABS unit for my car.” After that No answer and reply. They just took my money $160. It is a terrible store. Don’t trust their any offer.
Oct 24, 2024 -
The only repair shop in town I'll trust my car to! The place is run professionally with a smile. Excellent mechanics, very fair price, and superb customer service! I actually enjoy my visits there and trust my car is in the hands in town! My whole family are thankful customers for 30 years!
Sep 21, 2024 -
I rely on Google...that is how I discovered the Truly Awesome Laguna Woods Auto Repair, Inc. 3 years ago! A BIG, Thank You! to Bob, Peter, Lucy, Jackie, and the Team who Repair my car, at Laguna Woods Auto Repair, for always providing Friendly, Consistent, Excellent Service!
Jun 27, 2024 -
Knowledgeable owner/mechanics. I was not talked down to. My worries were taken seriously, and I was put at ease with a little bit of education kindly given. I will be taking my car in every six months for a checkup. I highly recommend these folks.
May 23, 2024 -
Just like the old mechanics by the side of the road on Route 66!! These guys do it all. No matter what car you have and what service you need, they can handle it. With a smile and an honest evaluation of your needs. AND a ride home if you need it And their coffee is good too. As long as Bob doesn't make it. I've been with these folks for 11 years, wouldn't go anywhere else.
Mar 14, 2024 -
I found them from my neighbor who recommended them. They were great, very helpful, and accommodating. Also worked with me as far as picking up my vehicle. The employees Dallon, Jackie, and Lucy were very friendly and helpful. Answered all of my questions. They also picked me up to retrieve my vehicle from their shop. I've had 2 other mechanics flake on me before finding them. And I believe they will now be my auto-repair shop from now on. I would recommend them to anyone who asks for great customer service, and the mechanic worked really diligent on my car. She is an older car, and it sounds great. If anyone is looking for a good mechanic, it's a great place to go!
Mar 05, 2024 -
I’ve taken my 75 Jimmy to Laguna Woods Auto Repair for about 5 years now. From the start, Bob has been my go to guy. His genuine care, and attention to detail is what keeps me going back every time. Walking in the entrance, you are taken back to a 60’s diner themed shop; complete with booth seats and tables, a juke box, and tons of old school memorabilia, that makes the wait, and pinch on your wallet a lot less painful. I’ve had the privilege of being taken inside their shop, immediately greeted by a wide range of beautiful classics, newer domestics, and imports, further affirming my decision to leave my Jimmy in Bob’s hands. Here’s the thing, Bob is of the old school mentality of service, trapped in this new generation of liars and cheats. Like a specialist doctor you would pay top dollar for to ensure the treatment you receive has a positive outcome, Bob and his team will give you that positive outcome for anything with wheels. Thank you Bob and team for taking care of me and my Jimmy.
Dec 07, 2023 -
I’m glad to have found this place. Attentive and good-hearted staff. Problems are addressed quickly and professionally. Convenient shuttle service. Quite decent prices, discount system available. Will be returning here for my auto needs. Recommend to all.
Oct 10, 2023 -
They are always very kind and helpful. I appreciate that they do a complete systems check with an oil change so I know my car is in good shape. They are honest and trustworthy.
Sep 05, 2023 -
Laguna Woods Auto Repair has been taking care of my car and me for almost 10 years. I don't trust my car with anyone else. Bob and Peter are honest and tell me the truth about what us happening with my car. It's nice to have an auto repair I can trust.
Aug 25, 2023 -
Trust these guys, they are amazing My Honda needed an alternator replacement. They did a great job replacing that and my battery, taking care of my oil and getting my car back to me as soon as they could. As an older woman, I need a car guy who I can trust, and I don’t have to second-guess what they say. Peter was kind and helpful answering my questions when I need it most. Highly recommend their service.
Aug 23, 2023 -
If you’re looking for a shop, that’s trustworthy, honest, and never lacks in customer service, this is the shop for you! I take all my vehicles here and refer others in need of service Toys, call and book ahead of time to make sure they can get you in!
Aug 09, 2023 -
I had an issue with the low tire sensor and they said that I may need new sensors. They checked my tires, they were fine, the sensors were working, so they checked all of my tires and my spare. My spare was really low, filled it and let me know that I will need new tires eventually. They were at 50%. But I didn't need new sensors! These guys were honest with me and just did my 60,000 mi check up. They didn't charge me anything for taking a look at every tire sensor and tire. Thank you for being thorough and checking out my car, Laguna woods Auto repair! I feel so much safer on the freeways.
Jun 30, 2023 -
Do you need a GREAT mechanic? Look no more! Through several recommendations I discovered this gem of an auto repair shop. I was greeted by their kind and accomodating staff. They were so very thorough in their analysis of my car's needs and Nick truly went above beyond to comfortably get me back on the road. You just can't go wrong making this repair shop your 1 stop auto repair destination.
Dec 06, 2022 -
Highley recommend!!! Professional ( entire staff and mechanics) . Made sure all my ?’s answered so that I could understand. They even shuttled me home drop off and pick up . I just relocated from San Diego and was reluctant to try new mechanic that could fully trust . I found my new home for all of my car needs . The bonus is their shop is super fun to visit .I will let that be your surprise!!
Jul 07, 2022 -
I've had really good experiences with Laguna Woods Auto Repair. I've been a customer for more than 10 years and have brought in all of our household vehicles. It's never fun to have to pay for repairs, but they get the work done in a timely basis without the requirement to keep bringing the vehicle back.
Jun 28, 2022 -
I'm sure the mechanics are all good there. Had one incident but was resolved. Customer service checking up on your car situation needs to be improved. Someone was a little bit bothered by me calling asking the status and update on my car being there for 5 days. And yes I would bring my vehicle back. Just because a bad situation happens doesn't mean it's going to happen again. I basically have trust with this automotive shop.
Jun 25, 2022 -
HONESTY, INTEGRITY, and VALUE was what I received today at Laguna Woods Auto Repair. I would stand up for this business at anytime because they are exactly what I think an American service should represent. Quality service in a timely manner and exceptional repair work. I actually felt great to have repairs done to my vehicle today and felt personally, that they enjoyed having me use their services and were happy that I came in. Thank you very, very much.
Oct 28, 2021 -
Honest workmanship, fair prices and great customer service. Courtesy rides to and from home in saddleback area. A few diagnostic services / repair are not offered like air bag deployment issues. Also appointments are recommended- even for routine oil changes. Vintage signage and 1950s retro feel make waiting for small jobs with appointment interesting as opposed to the wait area at say a Firestone service shop.
Sep 14, 2021 -
I have been coming to Laguna Woods Auto Repair for years and have never been disappointed with their service. They have worked on old cars (over 200,000 miles) and recently purchased cars under manufacturer warranty. They are professional, courteous, and extremely knowledgeable. Their quotes are reasonable and honest and they get work done by their estimated timeline. I highly recommend this auto repair company to all my family and friends.
May 20, 2020 -
I have had a 5 star experience at Laguna Wood Auto Repair every time. Christmas Eve they were open half day. The crew, always friendly and knowledgable, got me in and fixed my problem quickly. I am beyond thankful to have their experience available to keep my cars in excellent operating condition. Thanks Bob, Tony, Peter, and the rest of the crew. You're the best!
Dec 27, 2019 -
Laguna Woods Auto Is trustworthy. I’ve been taking my Jeep to there for as long as I’ve owned it. They are honest, give very reasonable pricing, do excellent work, and treat you with kindness and respect. There’s no reason to take my Jeep anywhere else. A very satisfied customer, Tomas Anderson
Nov 15, 2019 -
Bob and his crew are the best! I know my cars are in good hands. They are upfront about what is needed and what can wait. Their work is impeccable. And they genuinely care about me and my family. I always have a few of their business cards on hand to give out when asked if I have a good mechanic.
Sep 29, 2019
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