Alberto's Towing in
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Address:1351 Manhattan Ave, Fullerton, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:92831
Working Time and Location
What clients say about Alberto's Towing in Fullerton (CA)
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Great service. Sophia who took my call was clear and helpful. The driver was also friendly and knowledgeable.
Oct 24, 2025 -
I made an appointment to have a container towed for 1130am, I was told the driver would call me when he was 15 minutes away. At noon I call to find out the eta of the driver only to be put on hold then hung up on. I called back and was told the driver was in “chino, in traffic” I asked for a specific ETA since he was 30 minutes late already. After being put on hold again I was told it would take 2 hours minimum to arrive. What’s the point of making appointments if you’re going to show up 3 hours late. Abysmal.
Oct 17, 2025 -
My driver Trystin was a absolute delight he is very knowledgeable and extremely respectful excellent job
Oct 14, 2025 -
Tristan was so amazing and helpful absolutely would recommend… the prices are steep but I’m so glad they sent Tristan ..
Oct 12, 2025 -
I spoke to four different people on the phone making arrangements and each one of them was friendly, professional and eager to help me with my request. The tow truck driver, Jesus, was also a very nice person. I had to get a rental car from the Santa Ynez airport and the rental had to be returned to that airport. I live in Long Beach so it would have been a big inconvenience to drive it back to Santa Ynez. Alberto’s had the best price I could find. It’s not a cheap venture but it was worth it.
Oct 04, 2025 -
Outstanding service! Great care of my vehicle! No need to look any further!
Oct 02, 2025 -
One of these trucks was driving up the 55N to 5S around 7:40AM today, driving so reckless, changing multiple lanes without signaling and also going 90mph. So unsafe and can seriously hurt someone! Be aware of these crazy drivers, they need to get their licenses revoked.
Sep 27, 2025 -
17 minutes ago New On 9/24/25 approximately 1:15-1:20pm in the mobile Home Country Club, the tow truck was going to tow my 4Runner WITH MY 5 YEAR OLD INSIDE, VEHICLE ON, and WINDOWS DOWN!! I left the truck parked outside because I needed to take one of our vehicles outside to park in the street, as I parked my truck over I noticed the young man driving the tow staring at me, leaving my truck parked in front of our mobile home. I didn’t take more than 30sec to start moving the cars when the tow truck was already with the metal part to town under my truck. I told him he was going to tow with my son inside. The young man NEVER apologized, rather backed up to check if my son was really inside. I understand you’re a business, but I would recommend for future tows, to inspect the situation and perhaps check if there’s a person inside, SPECIALLY A MINOR, to prevent any legal issues.
Sep 24, 2025 -
Very reliable and helpful. Arnold helped me today and was spectacular. My car was in a very tight spot and he was very patient and had no problem dealing with it and getting it out safely. If you get him, you’re lucky and in good hands!
Sep 24, 2025 -
The worse service ever. Inexperienced tow company A driver was sent with the wrong equipment, my driver waited for 6 hours for them to complete a job and correct their mistake . Our chassis was damaged by their driver and the owner was rude
Sep 16, 2025 -
Great service. Prompt response and unlocked my car in a few minutes. No damage.
Sep 12, 2025 -
GOOD BUSINESS AND EFFICIENCY. VERY PROFESSIONAL AND FLEXIBLE TOWARDS HIS CUSTOMERS. GREAT JOB ON THE TOW
Sep 09, 2025 -
Just used Alberto's towing for the first time, and they are very knowledgeable. They help you through the entire situation, and provide great service with great rates. Will definitely be using them again for any future needs!
Sep 05, 2025 -
He was very kind, professional and thorough in taking care of my situation.
Sep 03, 2025 -
These guys were fast on prompt. They got my car to the shop with no issues and Jesus did a great job
Aug 30, 2025 -
Had them tow my sports bike off the freeway and this guy strapped down both my crash cages so tight on each side. He strapped down one side so much that the cage is now damaged. When I brought it up to him about how tight he’s strapping it and how you can see the crash cages bending off the frame of the bike and his response was “I do this all the time” and proceeds to take pictures of my crashed fairing near my headlight like Im accusing him of that lol. Don’t use these guys for motorcycle towing unless you want your shit broke. Oh and also this guy charged me $200 for a tow when I was the one who pushed the bike on and off the truck and held the bike there for him to strap it down. Isn’t a tow truck supposed to do the towing?? Should have been $100 if you gonna make me do the work. Thought you “do this all the time” but can’t do it yourself.
Aug 24, 2025 -
I needed my car towed. However I waited almost 2 hours and the tow truck never showed up. Gave a call back for an update. Sophie the call operator was not professional whatsoever. She sounds like she hates her job. I gave her the address location to the destination and got a quote of $220. I agreed to pay in cash. Overall, this was my first frustrating encounter.
Aug 05, 2025 -
Car broke down on the side of I-5 at midnight recently. Got matched with Alberto's thru my insurance. They took ~1.5 hours to arrive. I was anxious and kept calling them multiple times but they never got annoyed and reassured me patiently each time. Michael from the company who towed my car, was excellent. He calmed me down properly, gave me a lot of confidence and he took very good care of my car while loading it up for towing. He drove us back home along with the car at 2 am. I couldn't have asked for more.
Jul 28, 2025 -
⭐⭐⭐⭐⭐ 5-Star Review I recently needed a tow and was helped by Jesse from Alberto’s Towing Company, and I couldn’t be more impressed. From the moment he arrived, Jesse was professional, polite, and clearly experienced. He handled my vehicle with great care, made sure everything was secure, and took the time to explain what he was doing each step of the way. He showed up quickly after I called, and his calm attitude really helped reduce the stress of the situation. You could tell he genuinely cared about doing the job right and making sure I was taken care of. If you ever find yourself in need of a tow, I highly recommend asking for Jesse. He made a frustrating situation a lot easier to deal with. Huge thanks to Jesse and Alberto’s Towing!
Jul 01, 2025 -
Extremely disappointed with the service. I waited over an hour for the company to arrive for a scheduled gas service, but they never showed up. When I finally called, I was on hold for more than 30 minutes, only to be connected to a representative who started discussing an unrelated battery issue. After apologizing for the mix-up, they realized the mistake and put me on hold again—this time without saying a word. The entire experience was frustrating, disorganized, and highly unprofessional.
Jun 04, 2025 -
We recently needed a tricky tow job completed because it required pulling a truck out of a tight spot in a garage and dropping it off through a gate, which was another tight fit, all while it was raining outside. I apologize because I have forgotten the driver’s name, but I think it might have been Ruben??. I hope the right driver gets the credit because he was amazing, patient, and professional. He had to make some tight turns and everything went flawlessly. Thank you!
May 08, 2025 -
I called them to change a flat tire on my trailer, the tire guy arrived without tools to fix it after waiting for almost 2 hours. Then to top it off they wanted to charge me a tow fee to guide me to the nearest tire shop like if it was my fault they didn’t bring the proper tools to change my tire.
May 01, 2025 -
Francisco was the BEST! Super courteous and accommodating. Very impressed by their service, and great personality as well…. Glad I called Alberto’s Towing!
Apr 06, 2025 -
I had a flat tire and had to leave my keys with the gas station attendant. The driver Francisco, arrived quickly, retrieved the keys, and safely towed my car to Irvine. His professionalism and efficiency really impressed me. Highly recommended!!
Feb 22, 2025 -
They came out after hours and towed one of my FedEx trucks. Price is reasonable. Francisco was very professional
Jan 08, 2025 -
Be warned about Alberto's Towing: On October 13, 2024 Alberto's company towed my motorhome and broke the drivers side mirror, see photo. Since then I have called Alberto's company 13 times requesting that Alberto's Towing company do the right thing and pay the $746.12 damage caused by Alberto's Towing company. Multiple people at Alberto's Towing, including Alberto who hung up on me, have told me that they will call me back and the calls have only been returned once from a driver. At this point I have been more than patient and expect Alberto's Towing to process the payment to me.
Dec 04, 2024 -
Francisco was the best. He was on time just like he had told me and made it easier for me. I would totally recommend him with all of my contacts. Very friendly and helpful for it being 4 am. 2 hours passed he’s time. Thank you Francisco you are much appreciated!
Nov 26, 2024 -
Ruben, went above and beyond for us! He did his work fast and efficient getting us up on the road in a quick manner. Ruben was also very kind and very helpful. We needed lock our service and a jump for our car. Both were perfectly performed successfully. Thank you Ruben.
Nov 11, 2024 -
Ruben was the best. He was on time just like he had told me and made it easier for me. I would totally recommend him with all of my contacts. Thank you Ruben you are much appreciated.
Oct 24, 2024 -
Reuben was very experienced and professional! Made me feel very at ease in an already stressful situation. Made sure my car was secure and safe on its way to the destination. Couldn’t be in safer hands! Thanks Reuben!
Oct 21, 2024
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