7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 5:00 PM
Closed
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Same Day Service Available
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Working Time and Location
The AutoNation Toyota Buena Park Service Center is your go-to destination for Toyota service, maintenance, and repair in Orange County. Located in Buena Park, our in-house service center serves residents from Anaheim, Orange, and Santa Ana, too. Check out our service center online today, or call us anytime to learn more and schedule an appointment.
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
7:00 AM - 5:00 PM
Sunday
Closed
What clients say about AutoNation Toyota Buena Park Service Center in Buena Park (CA)
Manny Service Tech is my go to guy. Always very informative and shows he cares about my car. Takes time to explain the details that the mechanic informed him and always very friendly. I own 3 Toyota's. When he sees me coming in he approaches me and asks what can we do for you Mr Rodriguez.
I am very happy with the worked done on my sons 2007 Toyota 4Runner. My service advisor, David Park, was excellent. He explained in detail all that was inspected regarding safety inspections that is recommended to be done at 170,000 miles service. David did not try to hide or add anymore cost that was not needed. He was very thorough and went through everything in details about the service inspection on the car and what was found and done on the car. I trusted his input and felt he was looking out for the best interest of my son car needs, especially regarding safety concerns. I will definitely come back to Toyota Buena Park Service Center. I paid a reasonable price to have a peace of mind knowing my son will be driving around in a car that has genuine Toyota parts and Toyota professional service and care.
Great service advisor (Marilynn). She keep me up-to-date on the progress of the service with text. I drop off overnight and no problem getting my car the next day.
Very nice dealership! We had a great experience with our service. Technician was professional and we really appreciated the recording of our car inspection! Never had this offered before at a previous dealership. We used a Costco membership coupon so they are who referred us to this location. We have had several bad experiences at a different dealership and swore we would never go to another dealership again but because Costco referred us we gave it a shot. We were very happy and would return to this dealership.
As a first time customer here, Dave was a great advisor and very transparent about what my car needs and how we can best get my tire fixed (it blew out on the freeway). Definitely will be coming here as my Toyota dealership!
Big Joe and the Service Team at Buena Park Toyota were absolutely fantastic! They went above-and-beyond to accommodate us quickly and they even did all the work under warranty. My only regret is that I didn't buy the car from them! We'll definitely be back.
First let me say I had been to Auto Nation Buena Park twice before and had good experiences each time. But yesterday, whoa!
My appointment was for 830am. I got there at 825am. At 850am Dave, my assigned advisor, came over. I went inside. It was really difficult to have a conversation because the door kept opening and closing and the traffic noise was really loud. As it turned out, we had a miscommunication because of the noise, and I did not get the service I needed. I will go need to go elsewhere now. Very irritating.
At 935, a full hour and 5 minutes after my appointment time, I went to the lounge area to wait. The TV was not on. Dave turned it on for me, but I couldn't hear it, and there were no subtitles, so the TV was useless.
I was told an oil change would take 2 to 2½ hours. At 12:15 I saw my paperwork dropped on Dave's work station. I know this because when he logged in on the computer to input my info, I got an automatic appointment to return. An appointment I did not want nor request. About 5 to 6 minutes later Dave left and met with an incoming customer.
At 12:40 he finished with the other customer. I asked him how much longer. He said words to the effect I just got your paperwork and will come get you. This was not true. He chose to stop working on my paperwork to assist the incoming customer. I went to the restroom. When I came back, he was now working on my paperwork. I stood at the counter and waited.
At about 1ish, I finally got my car. I needed a new battery for my 2004 Prius key fob. I got the fob and went to the parts department. The gentleman there was unable -- after working at it for maybe 5 minutes -- to figure out how to open my key fob. He gave it back and said he didn't want to break it and couldn't open it. Hr wasn't rude, but he was sullen and unfriendly.
So after 21 years of replacing batteries at various dealerships in Sacramento, San Francisco, and now in Orange County, I apparently found the one dealership where I cannot get a battery replaced for my Toyota Prius, so now I have to make another trip to another dealership to get a battery replaced.
I will never go back to Auto Nation Buena Park. Ever.
I gave 2 stars because I was supposed to have gotten a quote for wiper blades but someone put them on the car instead and Dave gave me a discounted price on them because procedure was not followed. I would otherwise have given them 1 star because there is no zero stars.
I’ll be honest — I walked in with low expectations. My past dealership experiences elsewhere weren’t great, and my usual guy wasn’t available. But I decided to take a chance.
Unknown to Toyota, I had already replaced my engine air filter and cabin air filter myself, and I also knew my brakes needed changing. Part of me wanted to test their integrity — would they try to sell me unnecessary “end-of-the-world” services when money is tight?
I was helped by Joe at the service desk — solid guy. Respectful, made eye contact, listened, and never brushed me off. He explained everything clearly without pressure. Peter, another service writer, was just as professional and kind.
The waiting area was clean and welcoming. I took full advantage of the free WiFi to get work done, plus the coffee, water, and popcorn. I was there for about four hours, but the hospitality and treatment made it a positive experience.
In the end, they earned my trust. I would 100% come back — and I encourage anyone who’s had bad past experiences with dealerships to give this location a try.
5 Stars!!!
Toyota Buena Park!!!
I live in Irvine, but when it comes to Toyota service, I always go to Toyota Buena Park!!!!!
Scheduling an appointment was super easy, making it great for planning around kids. They love the playground and free popcorn! The waiting area is perfect for remote work, with a comfortable setup and free coffee—such a nice touch.
The entire service experience, from appointments to repairs and communication, was excellent. Everything was smooth and well-organized.
Definitely a 5-star and extra x 5-star service!!!
A special thanks to Mr. Peter Lee for his outstanding service—our kids appreciate it too!
We recently purchased a Camry and in all the years I have been buying cars this was by far the best experience I have ever had. The salesman Chandler never pressured my wife and I, no up sales, he answered all our questions and the amount he quoted us is what we paid. The finance person Ozzie was just as good. No up sales, he didn't pressure us to buy any extras and we were in and out of his office in 30 minutes. We also got top dollar for trading in our car. Really a great experience.
Bob R.
I had a great experience at Buena Park Toyota thanks to my service advisor, Sang Choi. He was professional, knowledgeable, and genuinely cared about making sure everything was done right. He kept me informed throughout the entire process and made the experience smooth and stress-free. You can tell he truly values his customers. Highly recommend asking for Sang if you want great service!
Sang and Peter are great advisors I can tell that they both take their jobs seriously and help one another based from what I saw. Sang is really informative and seems to know very detailed information about my vehicle. I noticed that they were busy and they still took time to asked if I was doing okay while I was waiting on my car. Service was top notch.
I’ve been having my 2023 Tundra serviced for the last 2 years at Toyota Buena Park and I’ve always had a pleasant experience. I have my car serviced every 5k miles and I just had my 50k service done. In particular, the service rep, Sang, usually handles my vehicle and is very helpful trying to find me good deals on my service and knows that I like to have my car oil and oil filter replaced every 5k miles. He makes things very easy for me and is very helpful for all of my concerns. He was very helpful with getting my door panel replaced under warranty because it formed a slight gap from a bad plastic clip. For a small gap, he was able to get me a full door panel replacement. That’s good service. He also had my lug nuts replaced for free when the techs noticed they had been stripped. Nice. Sang is also very good about explaining certain service items that I don’t fully understand and helping me decide what’s right for my vehicle at certain time. Thank you Sang and Toyota Buena Park for your superb service over these 2 years!
Koda thammavongsa was my service advisor really helpful and easy to work with. Goes over everything throughout your service and keeps me updated. Been going here for the past couple years and always going to be going to Koda for my scheduled services. My car is well over 200k miles now and no problems while going here.
Koda is an amazing advisor, checked me in quickly and answered all of the questions I had about my vehicle and upcoming services. 10/10 customer service and even gave me a free car wash coupon. I would come back to this dealer everytime without hesitation. My vehicle was also in and out of service in less than an hour.
I recently brought my vehicle in for a recall service and was assisted by Peter Lee. From start to finish, Peter provided exceptional service—he was courteous, knowledgeable, and made the entire process seamless. He took the time to explain the details of the recall, set clear expectations for the timeline, and kept me updated throughout.
It’s always reassuring to work with someone who is both professional and genuinely cares about customer satisfaction. Thanks to Peter, what could have been a stressful experience was handled with ease and confidence.
Thank you again, Peter, for your outstanding support!
I recently visited for an oil change and cabin filter replacement, and had the pleasure of working with Peter Lee as my service advisor. From the moment I arrived, Peter was friendly, professional, and incredibly helpful. He clearly explained the services being performed, provided accurate time estimates, and ensured everything was handled efficiently.
I truly appreciated his transparency and attention to detail—he made the entire process smooth and stress-free. It’s always great to encounter someone who genuinely cares about customer service.
Thank you, Peter, for making my visit such a positive experience! I’ll definitely be returning for future service needs.
The Service provided was top notch. My advisor Sang was unbelievable. He ensured that I was kept advised on the status of my repairs. He sent messages to me along the way. It is service like this that makes me not only want to return, but also to refer friends and family to this dealership. A dealership itself was very clean seems also Very comfortable while waiting for service to be completed. Again Sang Is another reason why I feel that the customer service at AutoNation Toyota Buena Park is next level. Every dealership that is part of the AutoNation group should use this location as their standards of excellence. Because of this great service, I will most certainly be back to purchase my next Toyota. However, will not be anytime soon because my truck will continue to run for many years to come. This is another testament to the work that is done by your team. Please extend another big thanks to Sang As he deserves acknowledgment to the great work and service is provided to me. I am available to discuss this with management. Should anybody be interested in hearing? What a great experience I truly had at your dealership. Sincerely Philip Sanchez.
We love getting our vehicle serviced at Auto Nation Toyota Buena Park. We can always count that we are in good hands. Our service adviser Sang throughly reviews our vehicle and makes sure to suggest any services needed! This way it keeps our Toyota genuine and up to date with the maintenance. I would recommend him and this Toyota location to anyone that cares about their vehicle. Thank you to AutoNation BP team and a huge shoutout to Sang!
I’ve had the pleasure of working with Sang, and I can confidently say he’s one of the most knowledgeable and trustworthy auto repair salespeople I’ve met. Whether you’re dealing with a routine service or a more complex issue, Sang takes the time to clearly explain what’s needed and never pressures you into unnecessary repairs.
His professionalism, honesty, and commitment to customer satisfaction truly set him apart. If you’re looking for someone who genuinely cares about helping customers make informed decisions and get the best value, I highly recommend him!
I recently brought my car in for service at Toyota Buena Park and had the absolute pleasure of working with Sang. From the moment I arrived, Sang was attentive, professional, and incredibly knowledgeable. He took the time to explain everything clearly and thoroughly, making sure I understood exactly what my car needed. And more importantly, why.
What really stood out was how Sang went above and beyond to ensure my vehicle was not only serviced properly, but also safe and reliable. You can tell he genuinely cares about his customers and takes pride in what he does. I left feeling confident and reassured, knowing my car was in expert hands.
I had a great experience with Sang Choi at Toyota when he helped me service my mom’s car!!! As my service representative, Sang was very professional, friendly, and communicative throughout the entire process. He made sure we understood the service details and kept us informed without any hassle. Sang’s attentiveness and customer care made the visit smooth and pleasant. I highly recommend working with him if you want a knowledgeable and helpful rep to assist you with your Toyota service needs.
Buena Park Toyota has an exceptional service advisor named Sang. Throughout the entire process he maintained professionalism and expertise while consistently demonstrating helpfulness. He provided detailed explanations of my vehicle needs and patiently responded to all my questions while maintaining continuous progress updates throughout the procedure. His complete honesty impressed me because he avoided pressure tactics and upselling while offering clear advice and superior service. Sang ensured that my entire service experience proceeded without any stress. You don’t often encounter such trustworthy and dedicated professionals in this business field. I will return for future service because of Sang's exceptional assistance. Buena Park Toyota benefits greatly from his contributions.
I went in for a routine oil change on May 8th and expected nothing much. I was helped by Sang who was very helpful, he gave me an estimate time and was very cordial and professional with me which I did not expect at all, seeing as there was a very irate customer who lambasted him for it seemed no apparent reason at all before he got to me. I took a seat for what it seemed was an hour or so, and decided to ask Sang what the hold up was, he swiftly went back to go check on my car and came back to apologize for the delay and assured me it wouldn't be too much longer. After the oil change was finished he went through some info with me and he let me know that I actually needed to get I think it was an oil pan or something so replaced which I held off on for the time as I did not have enough money to immediately get that done. I asked for some tips on what I should do and if I should be worried until I get it replaced, and he assured me It wasn't an immediate big deal and sent me over some resources and info on better maintaining my car and what to look out for. After I left I started to second guess myself and got worried so I called in and connected with Sang a couple times with generic questions about my car which I could have probably googled. He assured me that I didn't need to overly worry and he was very helpful in providing information about car maintenance. I was originally going to go for a cheaper option and shop to get work done on my car, but due to my honestly positive interaction with Sang I decided that I'll definitely come back here again for future work. I've never had a positive experience going to dealerships to get work done on my car due to the lack of service and utter disregard from staff, but Sang was definitely a breath of fresh air who went above and beyond to assist me with my needs. I'll definitely be back for future work on my vehicle.
I cannot say enough great things about Sang, from the service drive at Buena Park Toyota. From the moment I arrived, he treated me with the utmost professionalism, care, and genuine concern for my situation. I was dealing with a stressful car issue, and Sang went above and beyond to ensure everything was handled smoothly and efficiently.
He took the time to thoroughly explain the diagnosis, necessary repairs, and my options, never pressuring me, only offering honest guidance. His knowledge and transparency gave me tremendous peace of mind. What stood out most was his incredible dedication to customer service. Sang followed up with me throughout the process, kept me informed every step, and worked diligently with the technicians to ensure my car was repaired properly and on time.
Sang even helped me navigate some warranty concerns, advocating for me to secure the best possible outcome. It's rare to find someone in customer service who genuinely cares, not just about completing the job, but about the people they're helping. Sang is that rare individual.
Thanks to his efforts, my car is running perfectly again, and what could have been a major headache turned into a surprisingly positive experience. Buena Park Toyota is fortunate to have someone like Sang on their team. He's the only reason I'll continue returning and recommending this dealership to everyone I know.
If you're seeking someone who truly puts customers first, look for Sang. Five stars aren't enough to reflect my gratitude for his help. Thank you, Sang, for being exceptional at what you do!
Came in last week for service and Sang was my advisor. He did a great job explaining what i needed to do and was honest. i really felt like he cared and was knowledgeable. cant recommend him enough for his excellent service. thank you!
Definitely a great experience from start to finish, The sales rep and his manager made me feel at ease and taken care of, they also made sure that I was in a car that I was happy with and also made purchasing extremely easy. If you’re looking for a car Toyota Buena Park is the place to go to.
Communication with my service writer was very poor. When I told the service writer that his communication needed to be better, he seemed to get upset and told me to only communicate with my sales person for any other information. When I was finally informed my car was ready, I went to the service desk and stood in front of the service writer, and he did not even acknowledge me. He was not on the phone and did not appear to be helping anyone else. After 4-5 minutes, I went to a different service writer who immediately asked me if I needed any assistance. I told her that I was there to pick up my vehicle, she looked at the service ticket and took me back to my service writer that I had originally stood in front of. The service writer finally acknowledged me and had my vehicle brought out. I drive to Toyota of Cerritos for service, which is farther than this Buena Park location, just due to the poor service at this location. I had to use the service here since I purchased a car at this location and the due bill needed to be completed here. Again sales has always been great but service not so much.
Good customer service, facility is well maintained and clean. they have free drinks and popcorn available while you wait and vending machines as well. Love that they take pictures of your vehicle prior to service to keep themselves accountable for any damage that may occur by accident as well as sent pictures of upcoming service recommendations. I got a oil change package when I bought my car in December in which I was skeptical that it was a way for them to convince me to get other repairs but they didn’t try to sell me anything at all and there was no pressure but did send me pictures of my 2 filters which are getting dirty and will eventually need to be replaced but did not try to convince me that they needed to be replaced now which I appreciate. The only con was that even with an appointment the wait time was 2 hours which they explained that Saturday is their busiest day which is understandable. Overall satisfied with service and would recommend.
Apr 18, 2025
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