I had my car repaired at Caliber Collision after an accident, and I couldn’t be more impressed with the entire experience. Chris and Tatum were professional, friendly, and genuinely helpful. They took the time to explain the repair process clearly and kept me updated throughout. The quality of the work was outstanding — my car looks and drives like it did before the accident. The attention to detail was obvious, and everything was completed on time as promised. They also made the insurance process much less stressful by coordinating directly with the adjuster and rental car agency. Then entire process was went seamlessly. I would highly recommend Caliber Collison for your auto repair needs.
I was referred here today by a mechanic who thought they may be able to help. What a stroke of luck! The GM and Tech were accommodating and checked out the issue with my car and we're able to fix it today, even though I was a walk in. I was definitely holding by breath at how much the price would be, but I was able to let it out in relief because I did not feel that they overcharged me. In fact, I was pleasantly surprised. That doesn't often happen when dealing with body shops. Definitely give them a chance. I'm glad they are on my radar now.
Caliber Collision did a fantastic job repairing the damage to my . They keep you updated as the work is being completed .The staff is very personable and go out of their way to make sure that the customer is happy!
Very friendly office and service staff. They were professional at their work. They were very detailed at sending you information on how your car was coming along and being completed.
What an incredible place! I was shaken by my accident but everyone was professional and calming. This was the second time I had been there and I’m glad to say that even though there were years in between, people were just as friendly! I highly recommend.
Caliber Collision completely met our needs for our car repair, coordinated with our insurance company, provided timely updates on the repair progress. Staff was very friendly and informative and the repairs made our car like new. I highly recommend Caliber Collision. This is my fifth need for their services and have been completely satisfied each time.
Amazing experience and brilliantly done job. Leaving a picture, judge for yourself.
About the experience… Ramon Vega was my rep. They gave me 2 week window. Every day, Ramon personally called and updated me with the progress. My car was ready in one week and 5 days!
These are the facts and they speak for themselves. This place is the best in the market!
We had a great experience at Caliber Collision! Our car needed a few major repairs after someone hit us and they were super fast and did a great job on it-good as new! Manuel went above and beyond to make sure the job got done well and in a timely manner! Very good customer service! Would definitely recommend to anyone!
The communication was outstanding. The work done was perfect, my car was sparkly. lean when I picked it up. Manuel, the service manager is so incredibly knowledgeable and customer focused. I will be a lifer of this business. Just hope I don't have to use them that often;)
Good customer service and nice body work. CC was recommended by my insurance. Chris was my service advisor and an amazing employee to work with. He and his team maintained a clear line of communication and my car was returned at the date promised. My car looks good as new! Thank you!
After a car accident the las thing you need is more added stress. The Serena and her team at Caliber Collision made the repair process smooth sailing, very efficient and straightforward. My car was fixed like new and truly “the rhythm of my life” was restored! :)
Had a great experience. Chris, our service advisor was helpful and honest. We were waiting for a part to come in since it was back ordered and they followed thru when it actually came in. My car looks back to being new.
The people at Caliber Collision were very professional. They kept me informed on every step of the process. The work they did on the front end of my vehicle was very well done.
By far, the highest quality body shop I have ever visited. I brought in my 2014 BMW 328i in for collision repair and they had it leaving almost better than when I purchased it. I received the highest attention, their attention to detail was impeccable and they treated the vehicle as if they owned it. I highly recommend Caliber Collision in Seaside. They go the extra mile!
I had the pleasure of working with Chris as my estimator during my visit to Caliber Collision, and I couldn’t be more impressed! He was incredibly friendly and approachable, making the whole experience stress-free. Chris was also very helpful, taking the time to thoroughly explain everything and answer all my questions. His professionalism and customer-focused approach truly stood out. Thank you, Chris, for such excellent service!
Something is very sketchy here, dude stood me up...
My mom had work done here and I while I was there I asked a about a small section on my car to be repainted as it looked really bad. I was told a price that I couldn't refuse. I made the plans with them to bring the car on a date and time. Being proactive as I always am I stopped by on the weekend before to verify the date and time to bring the car. We agreed for a second time the date and time to bring to the shop. He asked to me to bring cash so I did... I showed up on that day early and waited, and waited, and waited. I waited an extra 30 minutes before I found my time too valuable to be sitting there waiting for someone to never show up. Don't trust this place. Something is sketchy and ain't right. If your going to do under the table work you might want to stay true to your word.
Caliber Collision was recommended by my insurance. They were so helpful in scheduling my estimate and repair, and at drop off they called rental company for my pickup for me. My service advisor was Manuel, who was SO friendly and informative. He was provided a several updates and was very detailed with his answers. The whole process took less than a week, and my car looked even better at pickup than before the minor accident.
I had a very positive experience getting my car repaired at Caliber Collision after being rear-ended by an uninsured driver. Chris was so helpful walking me through the process and the repairs were made on time and at within the estimated price. Their office handled all the interface with my insurance company, and Chris provided timely and informative updates throughout the process. He was a real pleasure to work with!
DO NOT TAKE YOUR VEHICLE HERE!! This place was recommended by my insurance and had mostly good reviews from what I could find. Customer experience could not have been worse. Tried to deliver me a repair that was incomplete and horrendously painted. Every alignment was off, hardware was missing, the paint had the worst orange peel. Was told 2 new headlights, when I looked only 1 was “new” and both had heavy condensation. It was unbelievable that was considered a finished job. After the redo of the job, it is still mediocre at best. And was charged a second time for them to fix their own mistakes. Poor alignment, hood hardware still missing, paint still not correct, headlights are cross eyed and not aligned, bumper has poor fitment still. An 8 day job quote turned into over a month wait for mid grade workmanship. Hit my insurance for more than $10,000 for subpar workmanship after nearly doubling the estimate.
Absolutely do not go to this body shop, cannot dissuade you enough. Do not let this happen to you.
I was really pleased with the customer service and professionalism I received from Caliber Collision in Seaside. I went to 4 shots to bid my job and was happy with the fair pricing and great service I received from Caliber Seaside, in particular the manager Hector Quiroz. He worked WITH me and not against me, communicating often and keeping me update on my car and its progress. I received my car as good as new and won't ever do bodywork anywhere else. Highly recommend!
I had a nasty car accident and my car was brought to Caliber. The team at Caliber were professional and friendly throughout the entire process. When hiccups arose, they communicated the issue immediately and kept me up to date. The repair is seamless. If I didn't know which side was hit, I could never tell. Special shout out to Ramon who took care of the "the Blueberry" personally, to Chris who helped keep me in the loop, and to Hector, the GM. It's a great team there at Caliber Collision. Thank you to everyone who fixed my baby and got her back to me!
This is an amazing company. Very professional and considerate, kept me well-informed about the status of my repair work, their repairs made my car look flawless. Worked with the insurance aspect in a seamless manner, basically I didn’t have to worry about any of it. They even returned my rental car for me at the end of the whole process. Beautiful paint work, and the interior was cleaned and polished to perfection. I highly recommend them.
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