This rating is based on customer reviews, inventory size, pricing, and service quality
Villanueva Auto, Inc. in Salinas, CA scores 94/100. Reviews are overwhelmingly positive: customers praise professional staff, helpful guidance, and responsive follow-ups. Pricing is commonly seen as fair with good deals, and the broad inventory—especially engines and transmissions—helps people get parts in stock or sourced. Service quality and installations draw kudos. A few negatives mention warranty runarounds and doubts about mileage transparency. Little is said about yard organization or wait times, so details there remain unclear.
Bought a used transmission paid my mechanic $500 for installation only for it to fail the same day. Took it back to Villanueva they charged me another $477 to remove and install new used one. They call truck is ready for pick up first thing I noticed my tags from my plates stolen I tell the workers and they say there’s nothing they can do about that and they have cameras but apparently they don’t “focus” good enough. Still paid full price no discount nothing now I have to go to DMV waste time and money on something that should’ve never happened.
Professional service and care for customer. Following up on price and availability as well as shipping. Great job helping me find a hard to get part. Great job Jonathan,
Hello my name is Ivan Gonzalez I just want to give a big shout out to an amazing team at Villanueva auto inc .. especialmente a Cirilio y a jovany i drove all the way from Fresno to pick up a 2002 Silverado engine got the best deal I really recommend Villanueva auto inc easy to work with u won’t be disappointed give them a call they got all kinds of engine Toyota Silverado you call it and if they don’t have it they for sure find a way to get u want u looking for
I want to give a big shout-out to the amazing team at Villanueva Auto Inc — especially Jonathan, Daniela, and most of all, Cirilio! Cirilio is truly the best. He goes above and beyond to make sure customers are taken care of, listens to your concerns, and is incredibly down-to-earth. I really appreciated his help and honesty throughout the process.
The entire staff was wonderful — very easy to talk to, patient, and understanding. They made what could have been a stressful experience feel smooth and comfortable. It’s rare to find a shop that not only delivers good service but also genuinely cares about its customers.
Thank you all again — I’m grateful for your support and will definitely be recommending Villanueva Auto Inc. to friends and family!
I picked up a motor for my Toyota camry in the moring and im satisfied with my purchase. I highly recommend Villanueva Auto Inc to anyone looking for good motors . outstanding customer service.
outstanding experience with Villanueva auto inc From the moment I walked in, I was treated with professionalism, honesty, and genuine care. And the quality of of their inventory is incredible
Waste of money and time. What's the point of warranty if they keep giving me replacements that don't work. Just wasting my time installing and uninstalling for no reason.
Very professional business who cares about their customers first. They are my go-to for used parts! Ask for Daniela or Jonathan, they’ll get the job done for you. Also, if you’re lucky you’ll be able to speak to the owner Cirilo who is very down to earth, reasonable and easy to work with. You won’t be disappointed you gave them a call!!
Great customer service, they located the part I needed and delivered it to the shop really quick . My suv was back on the road !!!
Definitely recommend them . Thank you
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