University Towing and Road Service JunkYard in Salinas (CA)

Enrique saved my life. He helped me put my car cover from the bottom!! Amazing guy! Thank you kindly! I highly recommend university towing.

I have had to call for a dead battery and also getting into truck to put in the battery. Enrique was amazing so helpful and nice . Today I got locked out of truck and again he came to my rescue. Don't hesitate to call him he is so helpful and will always be my go to tow truck driver for now on . Thank u again Enrique!

I had a great experience with Enrique. He was incredibly nice and attentive, providing top-notch customer service from start to finish. He efficiently addressed the issues with my car, ensuring a quick and smooth resolution. I highly recommend his services to anyone in need of automotive assistance. Thanks again for the excellent service!

I broke a wheel and cut my tire on one of our wonderful California potholes. I googled local tow trucks and saw University Tow was close and gave them a call. Enrique was arrived quickly and his communication before and after delivering the car to the dealership was excellent! I hope I never need him again but I do recommend him highly.

Last night was not a good one, but Enrique got me back on the road. I was too nervous to change my own tire on the hills of Los Altos, so I called University Towing. Enrique was professional, super nice, and really fast! I felt like he was a pit stop worker! Thank you so much Enrique!!!

Could not have had a better experience with University Towing and Enrique. He’s great at what he does, is very honest and gives fair prices. Would recommend to anyone!

I wish I could give a higher rating than 5 stars! Enrique is exceptionally kind and helpful. He waited for me when I was late to meet him and was so understanding when I realized I had forgotten the key to my car like a total idiot. He even drove me 15 minutes away to go get the key and then back to the car to jump it. He is wonderful to talk to, funny, and knowledgable. Even after jump starting the car, he checked out the car to let me know exactly what was wrong so the repair shop couldn’t swindle me. Enrique’s help took my car troubles from a source of stress in my day to a genuine highlight with his humor, kindness, and care. I could not recommend him more highly nor exaggerate my appreciation.

What can I say! Enrique is an amazing guy! He answered my call, found me a solution and did it with the utmost care and genuine customer service. I will use him for all my future tow and repair needs! Thanks soooooo much Enrique!

Enrique is a great, nice guy. He had a quick response time and was very communicative before the tow. An excellent small business owner who's worth supporting!

Enrique was super helpful & friendly. I needed a jump, he came by in less than 30min & he explained everything I should know about my battery. The best service in the bay. Thank you!!

AAA said 4 hours, Enrique was there in 30mins. Excellent tow, no issues, and such a nice guy! I don't get towed often, but this was a great experience during a stressful situation. It felt very professional and without the wait. I hope that I don't need a tow again, but if I do my first call will be to Universal Towing.

My 2013 Acura ILX was dead in a parking garage and needed to get towed to a repair shop. I contacted my insurance company for emergency roadside assistance at 6:30am. 10 minutes after I was assigned a tow company, they called me to cancel and informed me that they did not have a tow truck to fit in a parking garage. I contacted my insurance again and requested for a regular tow truck that would clear 7 feet, not a flatbed. A 2nd company was dispatched, came to my location and then informed me that they couldn’t fit. My insurance did not note that I requested a low clearance truck. After 2 more attempts to request a tow and my insurance failing me each time, they finally told me I needed to find a company on my own since “their companies don’t have trucks that fit.” 8 companies and 6 hours later, University Towing was the ONLY company that was able to provide the service. Enrique was amazing from the first initial call until the very end when he dropped off my car to the shop. I told him I wasn't going to be with my car and he said it was fine. He arrived at my car within the hour. He sent me multiple text updates and pictures and reassured me that my car was good during transit and drop off. Enrique is super efficient. He has excellent customer service, reasonable rates and is very responsive and quick. If you’re ever stuck in a parking garage, Enrique is your guy for a low clearance tow truck!

We had a really great experience with Enrique. He was really helpful, fast and efficient with getting us the help we needed. We had a flat tire, he was able come to us in a timely manner and change the tire quickly. He was also a great communicator and was very friendly. We would recommend his services to anybody in the area.

If you need a tow in a pinch, Enrique is your guy. I was helping my friend with his car which was parked on a side street in Palo Alto. It was completely undriveable since the clutch went out. We called around and Enrique answered and after providing him with details, he was able to come within 30 mins to pick up the car with his tow truck. He also agreed ahead of time that towing the inoperable car from Palo Alto all the way to Santa Clara would be no problem. After securing the car with his truck, we drove to my friend's shop in Santa Clara. What impressed me the most was that Enrique was able to reverse the tow truck in a narrow alleyway, AND was able to reverse the car into the tightest spot without touching the building or the surrounding cars. This man has skills! What I like most about him is the fact that he's super honest, friendly, and professional with his services. Definitely give him a call and he'll provide you with a quote before committing to any work. Thank you so much, Enrique!

Very reliable, quick and no stress service. Best driver Enrique. Very professional, properly loaded vehicle on 4 whell dolly, all wheels of loaded vehicle in the air, driver sent me photos, address where is my car will be transport, all details and open hours for repair shop I'm very happy, I have Enrique done this job!!!

About a year back, my car broke down while I was on the road (turned off and wouldn't start again), but I did not spend much time standing still because Enrique was responsive and efficient in getting my car to the mechanic. He was extremely professional and knowledgeable, explained all the costs involved up front, and gave accurate time estimates. If I am ever stranded in the peninsula again, I know exactly who I will call. Thank you Enrique!

I highly recommend University Towing. Mr. Enrique is honest, reliable and operates with great integrity. I need a jump for my car. He offered to jump my battery in the morning. He reaponded to my call promptly. He let me my battery needed to be replaced immediately becuae of the erosion/acid smell. I gp to pay him after he jumped my battery, he said free of charge. Knowing that I had to get my son back to college, he said take that money and get a new battery from Costco. He told me to call him after purchasing and he would install. He Blessed me and showed me there are still honest decent people. He had no clue my financial stuggles and gave me the grace I needed that day. I will pay it forward for sure. I highly recommend him. Don't hesitate to call him for all you Towing, battery jumps or referral needs. Thank you for all you do!

Service best I never heard,my Tesla battery was dead car pull over on the road ,I call towing at 4am , Enrique came so fast and help towing my car to supercharge station then left,but charger not working because my car has 0%battery, screen off door locked , I'm totally freak out,then Enrique send message ask me how is my car charging well？I told him I'm in trouble,after 10min he drive back with his own car help me fix my car problem for free!!he is my hero! trust me if you car need towing,call him you never disappointe!!

Today, when faced with a cylinder misfire and the need to tow my car to my repair station located 40 miles away, I found myself in a predicament after struggling to secure reliable service through AAA. Thankfully, I stumbled upon Enrique's business on Google Maps, and I must say, it was a fortunate discovery. From the moment I engaged his services, I was met with nothing but excellence and genuine kindness. Despite the stress of the situation, Enrique ensured both my safety and the security of my vehicle throughout the entirety of the long journey. His adept handling of what can often be a challenging and tense task left me deeply appreciative of his efforts. Beyond his technical proficiency, Enrique's wealth of life and professional experience shone through, transforming what could have been a distressing ordeal into a surprisingly pleasant and memorable experience. His reassurance and engaging conversation made the journey far more enjoyable than I could have imagined. Those who have worked with him would 100% agree with me. In light of my exceptional experience, I wholeheartedly recommend Enrique and University Towing to anyone in need of reliable, professional towing services. Trust me, you won't be disappointed!

Amazing. Enriquez was extremely kind, patient, and knowledgeable. Tried for 10 minutes to pop our trunk to jump our battery... valiant effort but ultimately to no avail because we left suitcases of stuff blocking him... Ultimately he hooked our BMW to a dolly (required since the car has an electronic shifter and we couldn't put it in neutral). Thank you!

Enrique was extremely helpful. He was timely and also offered advice for what to do in my situation. I would highly recommend his services.

Rick is fast and safe! I was tried two different towing service from insurance and Kia provided. They even no feedback for 2 hours. I don't know when they could come. So I searched myself and find him. He answered and made deal and Done! Saw up in 20 min. During the waiting he continues let me know ETA . I love this communication. He drives so good and everything was perfect.I give him 5stars. Cannot compare with any other towing service.

Enrique got me out of a difficult situation twice in the last two days with my car. He was so nice and understanding and I was so happy with him doing everything perfectly

Enrique is very professional and experienced! He kept me updated and made the whole process smooth.

So grateful and impressed by their service! It was 10pm and virtually all other towing options in the area were closed. Somehow by luck, we stumbled across this place that was still open and got in touch with Enrique. He was so kind and super communicative and responsive. Immediately he gave us a sense of relief with a detailed plan of action and an estimate. He even suggested alternatives that I could consider like calling my insurance - which showed me how authentic, genuine and caring he was. Enrique was timely and communicative the whole time and even called us and checked in to see how we were doing since he knew we were stranded. He fixed everything so fast and entertained us along the way with his funny stories. Definitely saved his number as I’m sure this won’t be the last time I’ll need this service. Would 100% recommend them to anyone! Thanks so much, Enrique!!!

Enrique came to help my this week. Good honest price, amazing work. He towed my 790cc Triumph motorcycle to the mechanic. He was super nice explaining me everything, answered the 1000 questions from my children about towing, and did an amazing service in the end. Thank Enrique!

I got the privilege to work with Enrique today. I had a unique situation where I could not be with my car and he could still help me out. Enrique is an excellent communicator, keeping me informed every step of the way. He made the whole process a breeze. Highly recommend!