This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews for Hilmar Auto Depot in Hilmar-Irwin, CA, sentiment is generally positive but mixed: strong praise for Tito’s friendly, transparent service and financing help, fair pricing, and a decent used-vehicle selection, with quick paperwork for many. Common complaints cite inconsistent professionalism (some rudeness or unanswered calls), vehicles that later needed costly repairs, delays receiving tags, and listings not matching on-lot status. Little info on yard organization or parts-finding. Overall score: 77/100.
I went here to buy some special fuel. I had never been here before. I walked up to the counter and right away I was asked, by a young man, if I wanted help. He helped me find what I needed and rang it up. The whole process went smoothly. The price was lower here than at another place I have bought this fuel in Turlock. $8 vs $10.
Picked up a well maintained Ford Police Interceptor Sedan. Tito there was patient while I worked out financing with my credit union and provided great service.
Came in 2 weeks ago truck i wanted to look at wouldnt start. Guy said come back o will get new batteries. No big deal. Came back today asked the owner for thw keys he gave them to me. Then i asked if he got new batteries and he said" just see if it will #&$^* start then we will talk about batteries." I said excuse me but whats with the attitude u said u had to get bat. I was simply asking if u did. He was still irate and responded something along the lines of he dont give a ×<÷<. Mind u my kids were with me. I tried to defuse and asked him if he was ok maybe something going on i dont k ow nor need to know. He saod he was having a bad day. I said ok fair enough lets start over. He said no thank u and asked me to leave. My family and i were so excited to drive out here today and look at what i considered my new truck. But i would never do business with a man that wpuld trigger infront of my children with no provocation.
Horrible place . I’ve called and left messages for three days finally today a gentlemen answered that sounded stoned out of his mind and hung up as soon as I said hello . I highly recommend any one go to a different car lot
it was my first time looking to finance a car , TITO MADE IT EASY FOR ME AND HELPED ME IN EVERY WAY. Now im the proud owner of a 2012 camaro thanks so much you change my life
Daughter looking for a used car. Drove to Hilmar to this auto dealer. No longer had the vehicle. But the owner was fantastic and very helpful. He didn't seem sleezy or pushy like a lot of car salesman. We haven't found a car yet
Me & my boyfriend had been searching for a car for about a week & everywhere local we went were either very rude or extremely pushy. We decided to search other towns & found a few cars listed on the website so we took the 1.5 hour drive and were so glad we did. Tito made the experience so easy even called my bank and was able to not only get my loan raised just a bit to cover everything but he was also able to get us out the door without placing a down payment with the bank. (Although that may have been easy due to my history with my bank and credit score) but he offered it, i didn't even know that was an option! We will definitely be going back when we're in the market for another.
They sold me a vehicle that broke down after one month of driving, cost me $2000 in repairs. Not to mention I have had to call them multiple times to receive my tags. It has been 5 months and I still have not received tags.
My son recently purchased a truck here with my help and it couldn't have been easier! The owner, Tito had all the paperwork ready for us to sign and make as painless as possible! After speaking with our lender a few days later I knew I wanted to write a review. Golden One only had good things to say about Tito and his business and have been doing business with him for years. So if your looking for a used vehicle please look them up online or take a nice drive to Hilmar and check them out!!
Top notch service. Hardest part about going to a dealership is trying to figure out if the salesman is trustworthy or not. Tito is as honest as they come. Completely transparent and tells you everything that you want or need to know. If you’re skeptical of used car dealerships and are looking for a good deal on a reliable car, stop by and see Tito.
Got an amazing deal on an amazing vehicle!! Working with Tito was a pleasure!! So if you’re looking for a car lot, look no further, you’ve found the perfect place to purchases your next vehicle!!
I Herminia Medeiros was sold a car that had 3 accidents and multiple owners that I was never aware of because I was never given a Carfax, after two weeks check engine light came on And problems after problems I live in San Francisco and it was hard to go back all the way to Turlock so I call him he never reponds in addition to that the car has so many problems that I have to pay 5,000 for which is not any damage that I have done. I went to the owner Tito to work something out but he rudely turned me down and told me he could not do anything about it. Please do not go to this place
After looking at their inventory online that same day I go in to buy a car I like . I go in ask about the car and Tito says it was sold 3 days ago ......hmmmm then why is it still on the website and as I'm leaving see it parked in the back . This guy is a lier and crook don't even bother going to him .
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