We had such an amazing experience at Shaver Automotive, and it’s all thanks to Miguel Avalos the Sales Manager, and his incredible salesman Jovani!
From the moment we walked in, they made us feel completely comfortable—no pressure, no stress, just genuine kindness and professionalism. Miguel runs a top-notch team and truly cares about his customers. You can tell he takes pride in making sure everything goes smoothly from start to finish.
Jovani was absolutely fantastic to work with. He was patient, knowledgeable, and took the time to answer every single question we had. He really listened to what we wanted and helped us find the perfect vehicle without ever making us feel rushed.
The whole process was seamless and actually enjoyable (which says a lot when buying a car!). If you’re looking for a dealership that treats you like family and makes car buying easy and exciting, ask for Miguel and Jovani at Shaver Automotive. We couldn’t be happier with our experience and highly recommend them!
I hate buying cars - but I just might do it more frequently so I can work with this team again! The entire process was transparent, smooth and pleasant. I never felt like I was spoken down to (frequently happens as a single woman). If you live in Thousand Oaks and need a new or pre-owned vehicle, head to Shaver Jeep TO and ask for Juan Santana. He and the entire sales team were fantastic, friendly and made sure I got the best deal.
I wanted to publicly thank Juan Santana and the entire team at Shaver Jeep Thousand Oaks - they were amazing! Juan really understood my situation and went out of his way to make my experience stress free and even fun! If you want to work with a sales manager and staff who are clearly committed to doing right by your family through the car buying process and beyond, this is the dealership for you. I will never shop for a vehicle anywhere else. See you again soon - the teen needs a car next!
I had such an amazing experience with Gio at Shaver Automotive. Buying a car can feel overwhelming, but he made everything feel simple and comfortable from the very beginning. He was so kind, professional, and genuinely helpful throughout the entire process. I am in love with my new car thank you Gio!!
I can’t say enough good things about Gio at Shaver automotive! He made the car buying process so smooth from start to finish. He was incredibly knowledgeable, transparent, and patient the entire time. I highly recommend asking for Gio at Shaver, He’ll take great care of you!
This review is for the service department specifically, I’ve been going to shaver for 20 years or so and have been working with MR. Lugo for the past 10+ years. Guy knows his stuff especially when it comes to the hellcat platform. And my jeeps, never misses a beat. I appreciate all you do for me and the family over the years
Love my new Jeep from Shaver. They were upfront with pricing and I did not feel pressured. This is my second Jeep Rubicon and I love this one more than my old one. The people at the dealership really took the time to make sure I felt comfortable in my purchase.
I had an amazing experience here working with Juan Santana and his team. He was there throughout the process and made me feel valued as a customer, almost like a friend. I appreciated his patience with me and my sister during our purchase. Will definitely come back, and recommend him to friends and family.
Leave it as a last place or better not. During my first visit and having a chat with very nice salesman and almost completing the deal, we have been approached by sale manager who literally ..apped on everything. I barely was holding myself by listening that (blank) sales manager. In his aggressive and pointless speech, where every other word was about wasting he's time or my time. He taught it make him look tough businessman without understanding that speaking with paying customer about wasting time equal, go away. Which I did once he finished his unpleasant speech. Afterwards, when I found out that Van Nuys CDJR and Shaver CDJR are sister dealerships under the Nouri/Shaver umbrella, the whole puzzle got completed. As it commonly said «That’s where it all stems from». For a decade, van nuys cdjr was no-go place for me for purchasing the vehicle. Even their service department have the Drude and incompetent employees and management, who does not care about customers suggestions and complaints. Now one more dealership added to my list of no-go places for shopping. It's not enough the corporate greed of stellantis destroyed the firm adherence to a consistent, uncompromising code of moral and ethical values, characterized by honesty, truthfulness, and wholeness of character of chrysler, now this two decided to bury the warm, approachable, and kind disposition that fosters social connection and positive interaction and orientation towards customers. No! We won't be great again.
I just bought a 2018 Mercedes Benz C300 here at Shaver and I had a great Experience with my sales person Jaime Padilla. I had a hassle free experience and got the Car I wanted! Thanks to the Sales Manager Miguel as well. I will definitely be back for my next car!
We just got our new grand cherokee and we just want to mention Baha and Bailey for an outstanding customer service! They walk us through a smooth process and we felt the care and professionalism. We will definitely recommend Baha to everyone. Great Job Shavers auto Group!
Jerry took care of us and put us in a nice ride! It was an enjoyable car buying experience. The whole team were very helpful and professional including their manager Jay who was very kind. Would definitely recommend.
I just purchased the All New 2026 Jeep Grand Cherokee Limited! My salesperson Jaime Padilla did an amazing job explaining the features and gave me seamless process to buy my New Car! Thanks to my Finance guy Alex Ross and Miguel for the Help as well!
My visit to this dealership was fantastic. It was a pleasure to shop without feeling pressured into making a purchase. Working with salesman Bahador was effortless—he provided clear, straightforward information without pushing unnecessary add-ons or services. Miguel and Bailey took the time to ensure the vehicle I chose was truly the right fit for my family. I highly recommend Shaver Dealership for anyone looking for a smooth, efficient, and genuinely positive car-buying experience.
I just bought a used Mini from here and I had a terrific experience. Matthew Garcia was my Sales Person and he was patient, positive, helpful and delivered the car to me in Pasadena. When my VW lease is up, I plan on going back to look at Jeep Grand Cherokees.
I usually dread going to car dealerships, but my sales man Jaime Padilla and his manager Miguel completely changed my perspective. They were straightforward, honest, and didn't use any of those typical high-pressure tactics. I felt like I was buying a car from a friend rather than a 'salesperson.' Couldn't be happier with my Dodge Durango! Their professionalism and friendly attitude made all the difference. I’m thrilled with my purchase and will definitely be back for my next one!
I couldn’t be happier with my experience! The entire process was smooth and stress free. Jerry and Bailey were fantastic and professional, and made the whole process really easy and stress free. Very happy with the service here.
I had nothing but a great experience with all of the staff from the Sales team up to their finance team. Very quick with communication and willingness to work with you on your budget and meeting at a fair price. 10/10 and I’ll be coming back here when it’s time to get my lady a vehicle!
Bahador made our experience at Jeep truly exceptional. He was incredibly honest, genuine, and never made us feel pressured, which made the whole process feel comfortable and trustworthy. He took the time to really understand what we were looking for and helped us learn more about our options without rushing us. It’s rare to find a salesperson who genuinely has your best interest in mind, and Bahador absolutely does. I highly recommend working with him if you’re in the market for a Jeep.
Huge shoutout to Jerry and Bailey for making my Ram 1500 Big Horn purchase smooth and stress-free. Jerry was easy to work with, straight up, and never pushy, just genuinely helpful the whole way through. Bailey in finance made everything simple and quick, explained things clearly, and got me taken care of without any headaches. Overall a great experience from start to finish. Couldn’t be happier with the truck or the service. Highly recommend working with these two!
I had a great experience at Shaver Auto! Everyone was friendly and professional from start to finish. A special shoutout to Alex, he made the whole process super smooth and explained everything clearly. He was patient, honest, and really went the extra mile to help me feel confident about my purchase. If you’re looking for a dealership that treats you right, definitely check out Shaver Auto!
I recently bought a Jeep Gladiator Mojave from Shaver Chrysler Dodge Jeep Ram in Thousand Oaks, and I couldn’t be happier with my experience! The entire process was smooth and stress-free. Bailey was fantastic to work with—friendly, professional, and made the financing process easy to understand.
I really appreciate the excellent customer service and how everyone made sure I left completely satisfied with my new Jeep. I highly recommend Shaver CDJR and especially Bailey if you’re looking for a great car-buying experience!
Took in my car for a oil change and tire rotation and it took them FIVE DAYS! They had me rent a car and I kept on calling during the week and no one picked up, I don't know why they have a texting messaging system if they don't even use it! Absolutely unprofessional and inconsiderate, I DON'T NOT RECOMMEND this place for any kind of service especially when they broke my engine cover and didn't even tell me about it. I had a horrible experience bringing my car here and the service was just awful, Don't bring your car here! Zero starts if I could! Thumbs way DOWN
I called to make an appt to look at a van . I was helped by Gio and Miguel. They were super thorough and so professional. No pressure . I ended up buying the van and every step of the way way really super easy from running the numbers to executing the contract. They're my number one guys for sure when it comes to purchasing a new vehicle .
Shaver Auto Center truly has a dream team, and my experience with them was nothing short of excellent from start to finish. Bailey in sales was an absolute pleasure to work with—knowledgeable, friendly, and never pushy. He took the time to answer all my questions, made sure I felt comfortable, and genuinely listened to what I was looking for instead of just trying to make a quick sale.
Nathan in management stood out as well. It’s rare to find a manager who not only checks in but actually invests time in making sure the entire process is smooth and stress-free. He went out of his way to make sure I didn’t feel pressured at any point, which really made me feel like Shaver Auto Center values people over numbers. That extra level of care and attentiveness made a huge difference.
Tyler in financing was also fantastic. He broke everything down in a clear and simple way, walking me through the numbers so there were no surprises or confusing fine print. Financing can often feel overwhelming, but Tyler made it straightforward and transparent, which gave me complete peace of mind.
Even after the purchase, the service center impressed me. They were quick, attentive, and professional—qualities that matter a lot when it comes to keeping your car in top shape. It’s reassuring to know the same level of care extends beyond the sales floor.
Overall, Shaver Auto Center exceeded my expectations across the board. From sales to management, financing, and service, every step was handled with professionalism, honesty, and genuine customer care. I’d recommend them to anyone looking for a dealership that goes above and beyond.
Best Car Buying Experience - Ask for Miguel Avalos! If you're looking for someone who genuinely cares about his customers and goes above and beyond every single time, look no further than Miguel Avalos. My entire family and I have been working with Miguel for years now, and he has never let us down. Whether it was a Jeep, RAM, or Dodge, Miguel has always found us high-quality vehicles that fit our needs and budget perfectly. Miguel is not your typical car salesman - he's honest, knowledgeable, and truly listens. He takes the stress out of buying a car and turns it into a smooth, enjoyable experience. No pressure, no gimmicks - just straight-up professionalism and top-tier service. What really sets Miguel apart is how much he cares. He remembers your preferences, follows up after the sale, and makes sure you're completely satisfied. It's rare to find that kind of customer service these days, and it's why we keep coming back to him again and again. If you're in the market for a vehicle, do yourself a favor and ask for Miguel Avalos. You'll drive away with peace of mind, a great car, and probably a new friend too. Thank you, Miguel, for always taking care of me and my family like your own!
Just got back from Radford Racing School and had an absolute blast pushing my Dodge Hellcat to its limits. That car is a beast, and the experience was unforgettable. But before I could enjoy the thrill, I had to deal with the headache of finding a dealership—and let’s be honest, most Dodge dealerships are the worst. I went to several that quoted me one price, only to pull the bait-and-switch with mandatory extended warranties when I showed up to buy.
Not Shaver Dodge. They were the total opposite—straightforward, honest, and respectful. No surprise fees, no pressure tactics, just a clean deal and great service. If you're tired of the usual dealership nonsense, Shaver Dodge is the rare gem that actually gets it right.
I have purchased four cars from this place and referred to Friends, who also purchased the total of three more cars. I called and asked if they would buy back one of my daughter’s cars. It is a lease that II have purchased four cars from this place and referred to Friends who also purchased the total of three more cars. I called and asked if they would buy back one of my daughters cars. It is a lease that I’m not in need of the car anymore. I gave them all the information provided pictures and close the deal with them to buy it back at Even of course when I arrived, they started nickel and diamond me and asking me to pay $800 stating that they’re gonna spend $3000 on this car Before they resell it this car has 16,000 miles on it and has been only serviced at this dealership. They lied to me and they have lost a customer. they have lost not only me but all the people that would have recommended. Please do not buy from them. The management has changed and they are not doing business straight up plus very rude when you come here except for my salesman who has always been nice unfortunately he’s not in charge I will upload the video of the manager who basically just looked at the car and didn’t even talk to me. Just walked away and told the guy try to get $800 out of him so sad that for $800 they would do this.
Shaver Auto made the car-buying process quick, easy, and stress-free. The team was friendly, honest, and never pushy. I got a great deal and felt taken care of from start to finish. Highly recommend! I love my Jeep!
I initially had a negative experience with Shaver Chrysler Dodge Jeep RAM and left a critical review based on that. However, I recently gave them another chance — and I’m truly glad I did.
I contacted Nathan, the general manager, and explained my previous experience. I also told him I was looking for a Dodge Charger Daytona Scat Pack they had in stock, and that I already had a competitive offer from a dealer farther away. Nathan was professional and immediately connected me with Tyler, the sales manager, who worked to match the deal for me.
Shortly after, Gilbert from the sales team reached out, took all the necessary info, and got the process started smoothly. Even when there were some issues with the financing bank, the team stayed in touch and kept me updated throughout — everything was handled quickly and professionally.
Once the financing was approved, I signed the paperwork remotely, and Gilbert personally delivered my new Dodge Charger to my home. The entire process was efficient, respectful, and exceeded my expectations.
I’m genuinely happy with the service I received and only wish I had reached out to them from the beginning — it would’ve saved me a lot of time and hassle. I’ll definitely be recommending them to friends and family.
Jul 23, 2025
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