Quick Stop Auto Parts and Machine Shop South Gate CA in
South Gate (CA)

What clients say about Quick Stop Auto Parts and Machine Shop South Gate CA in South Gate (CA)

• kalimanx007

  Unbelievable and extremely despicable what I experienced today, October 7th, at Quick Stop auto parts. I went to return one of the radiator hoses that I bought on September 27th. I bought two hoses. The return policy clearly stipulates that I have 30 days to return an item. The hose was not used. It wasn't a special order, and I had the original receipt. This is a transcript of what transpired while I was trying to return the hose. Employee: Are you going to buy something? Me: Not at this time. I don't need anything. Employee: I can only give you store credit. You bought it more than a week ago. You only have a week to return it to get your money back. I am just following store policies. Me: Why, I have 30 days to return the item. (I pointed at the return policy sign posted in plain view right behind his back). Employee: I am going to credit you $24.00 back. Me: Why? Employee: Because I have to charge you 10% restocking fee. The hose was $29.09. Obviously, he wasn't charging me 10%. He was trying to rip me off. Me: There shouldn't be a restocking fee because it wasn't a special order. Employee: You are making me waste my time. He saw me taking a picture of the return policy disclosure, and then he proceeded to refund my money. He seemed very upset because he couldn't take me for a ride. I asked for my original receipt, which he kept behind the counter. He ripped off the receipt, which showed the items that I bought, and he only gave me back the debit card receipt, which showed the amount paid. Extremely reproachable and deceiving tactics to try to take advantage of me and try to rip me off by not wanting to issue a full refund based on lies and violating store policies. What a con artist! I wouldn't recommend this place to anybody. In case that you have to return an item make sure that you get full refund and not just a partial refund. But, mainly avoid this place at all costs.

  Oct 07, 2023
• Ana Sanchez

  Horrible place to buy from I called over the phone asking about the return policy on this and they told me I was able to return it as the part was not used I come walking almost 5 miles just for them to tell me I can’t return it due to the box being stepped on saying that it’s used when the pet is clearly unopened and still in a sealed bag this is something that should be said over the phone upon having the customer make a whole trip in this heat just to get refused in the end it also something that should be said upon purchase that everything has to be in perfect condition including the box in order to return it the part is not used at all it’s in the same sealed bag as it was when purchased and given

  Aug 05, 2023
• Hello Kitty

  THIS PLACE SHOULD BE CALLED SLOW STOP!!! Very bad experience with this place especially the son that works the place for his dad very stuck up

  Apr 05, 2022
• K5 HOSS

  Great service & prices. Hard to find parts too.

  Mar 23, 2022
• Zenen Benavides

  Very friendly people, and helpful

  Mar 23, 2022
• dora parra

  Good prices always they have what your need for your car. I recommend Quick Parts

  Jul 13, 2021
• Leo Vargas

  Went here just to get a fitting for a trans line and the guy who helped came around the counter and started showing all the parts he had and where to look. Very nice and helpful.

  May 13, 2021
• Ulysses Garcia

  I been to alot of parts store but when I came here I noticed that prices are very appealing . Ended up wasting too much. So to let you know come in and be surprised with the prices

  Dec 27, 2020
• Hector Reyes

  Very helpful clerks.

  Nov 05, 2020
• Hipnotic

  Honest people work there, great parts

  Sep 24, 2020
• Aldo Perez-Fausto

  They rebuilt my axle in less than 3 hours, great job!

  Apr 23, 2020
• Jesus Hernandez

  Good prices cool people

  Feb 11, 2020
• Brandy Sheue

  Best part store around South Gate

  Sep 25, 2019
• Steve Cordova

  Best place to get good parts

  Jun 23, 2019
• Bryan Mendoza

  Great prices, awesome customer service, and guarantee satisfaction. :) can't wait to go next week for other parts.

  May 18, 2019
• Santa Mexicana

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  Mar 24, 2019
• Hector Moya

  Good and friendly customer service!

  Jan 03, 2019
• Gabriel Jimenez

  Great place the guys there are real knowledge able. Great parts for low prices better than autozone or Oreily

  Oct 25, 2018
• Luis Gutierrez

  Great place to find auto parts for low prices. Three only negative thing is, when they have to order a part and you have to return it, they will only give you sole credit. So make sure you order the right part and your gonna use it.

  Sep 26, 2018
• jose sandoval

  Gotten me parts for my car at very affordable prices with lifetime warranties. Talk to Frank he knows so much and can help you get the right part for whatever is wrong

  Jun 27, 2018
• Marty Montano

  Always have the parts I need. Like most other auto parts store they don't stock a large inventory, but they can get what you need in less than an hour. I always check there first for what I need. Only bad thing is they don't have good parking

  May 10, 2018
• Gabriel Brambila

  I been a customer for over 8 years cool lil parts store if they dont have it in stock they will have it on location with in 45 min to 1 hour . great prices freindly staff

  Mar 15, 2018
• Coveted_5.0

  Just great ! Fili is the main person i wrked with. But everyb1 is great

  Oct 20, 2017
• israel cuellar

  I was a loyal customer to this place, gave them business as a small company. Especially since Autozone, Oreilley's and NAPA carry the same parts they do, and from better manufactures at about the same price. Now, I would never go there. These people don't offer warranty on their parts. I know because the parts they have sold are always defective. This time was a cylinder for my truck. I went to talk to Jose and the other guy and they refused to replace it. Then i went to explain and showed them pictures and once again they did not care to help or refund the part. They rather lose a customer for 45.00 than to replace it. I HAVE FILED A COMPLANT THROUGH BBB about this issue, especially since i tried to handle it myself. They also have an unlicensed mechanic doing their work, and with out proper business practices to include proper tax for services rendered. As a Private Investigator, I will ensure to get these people from doing bad business. Autozone and Oreilley's will give you 1 year warranty on part just like the one a purchased no questions asked. So if I were you, GO TO THE OTHER COMPANY's were they will let you be the customer and customer service will help you rather than turn you away.

  Mar 14, 2017
• Victor Ferrufino

  Men anything you need parts for your car ask for frank,friendly, well spoken, & knowledgeable

  Mar 13, 2017
• jose rivera

  Any part you need available and affordable, really helpful and friendly personnel .

  Jan 22, 2017
• louie rivera

  Best prices in town no one can beat

  Jul 09, 2016
• El Bazooka Beltran

  This Is The Best Shop To Buy From For Your Auto Parts.Excellent Service, Polite, And Knowledgable Personnel.. Thank You Frank

  May 28, 2016
• Sedalia Green-Searcy

  Stop in this place to price motor mounts & the price was great so I got hood supports , so I turned, my husband on to this place and now our mechanic Raymond gets his parts here thanks John very helpful and polite

  Jun 20, 2014
• John Lopez

  A friend recommended me to this place.a few years ago..good service and they always get what I need.also$$$ cheaper than Auto zone and them other guys ...

  May 10, 2014