Angel the cashier was great with customer service every time I’ve gone she is very helpful in any questions I have always on point great customer service ask for angel
Drove 2:30 hours and arrived 4:45 with 15 minutes to spare. I knew exactly what I needed and where to go to grab a quick 5 minute part and yet they said they were closed @ 4:45 and turned me away at the door. Why dont they change website hours to say they are closed at 4:45?
Adm was $3, some locations charge $5. The vehicles are mostly on concrete surface, no dirt/mud. The app could use huge improvements, along with how they list their vehicles and parts. For example, finding the standard transmission version of my car was a nightmare. Whether a vehicle is standard or automatic transmission should be one of the main pieces of info. While they're at it, might as well also list any other special drivetrains such as AWD & 2 wheel locked drive and 4 wheel drive. The photos are taken terribly at times. They don't focus on what a user would want to see. Photographers are lazy and sloppy. Also, the app needs to designate an estimated date when a vehicle will be removed from the yard. I found a vehicle and went to the location the next day, only to find out it had been removed that morning. It was the only mtx version of my car anywhere far and near, and they would not even let me see the vehicle. They said it would he crushed later this day. If I was an employee's friend, I bet it wouldn't be a problem.
Also, they give no discounts is a part is slightly damaged or heavily worn out. They sell each part as if it were a used part in excellent condition.
Too expensive here for used parts yes overpriced you have to pay warranty on top of their junk parts prices I found cheaper on the internet new I don't recommend to shop here
Plus this place smells like toxic smoke from next door recycling
Extremely hot to be pulling parts but if it's a must make sure you take water and hat with sun glasses. At the entrance ask them to print you out the car your looking parts for so you don't waste time walking around looking for them. Some cars where full of tires inside which I wasn't able to take them out
Unprofessional blue hard hat manager at this location. Would absolutely not shop at this location anymore. Guy has a short temper, easily has his ego hurt when you call him out on being snobby, he’ll try to take your receipt threaten to refund the item you already paid for without your consent because his ego was hurt. In the end I still left with the transmission, refunded me my warranty and just wasted my time going back and forth at the exit. This place needs new management. Never had a bad experience at any other LKQ locations, I would recommend skipping this location to avoid issues. Even the employees were saying this guy isn’t a good team leader.
07/19/25
Remember don’t judge a book by its cover.
Went pulled out a E fan harness the old guy at the register already looked salty once I got up to him.. he started charging me mind you I pulled out a Efan harness for a silverado. Started charging me for the fuse box then every fuse or relay on the box wich is part of the harness. And was like I haven't even started charging got each wire or finished adding the relays on the harness was already at $100 literally just pulled the E Fan harness..
I'm looking for a driver's front piece fender liner for a 2015 Chevrolet Malibu. 1. There isn't any parking available. It's like looking for a parking spot at SWC . Myself and a handful of customers created an extra line of parking spots. 2. One side of the lot, every car had a label on their door stating foreign cars. I couldn't locate the Chevrolet location or the American cars location. They were all combined American and foreign. They used to be separated. You would see a sign stating Dodge, Chevrolet, Ford, ect..... 3. The cars selection was at 50% . I did check using their web page. It stated they had one 2015 Chevrolet Malibu. I found five Malibus a couple of 2010s, 2011s , and 2012s. I'm recommend you call before you visit the location on how if any cars they have on the lot. What day do they restock. GOOD LUCK!
Had problems getting body control module for my 2001 ford mustang since most auto stores and online shops don't carry older car models. Thankfully this location had the parts that I needed. The staff was able to help me take off the parts off their salvaged car to get what I needed. It may not look fancy but this place will get the old car parts that you need if you can't find it online or any auto stores.
3 weeks ago I ordered a transfer case from Marco Galvan . The first one was lost. The second one a week later was the wrong part. Marco then rose his voice at me with sarcasm and attitude. I asked Marco to please let me speak with his supervisor. Robin Horrey got involved and ordered me a new transfer case with no appollogies for Marcos unprofessionalism . I later found out why. Two more wrong part and 3 weeks later with no part Robin and His lack of professionalism was twice as bad. What ever happened to customer service, I guess it's not relevant in today's Business Model. I requested a refund and hope I get it. These three weeks have been a nightmare dealing with this operation.
As I walked up the staff was talking about how they punked someone, which is just unprofessional and a odd thing to talk about at the entrance, I'm not expecting them to be talking about sunshines and rainbows since its a salvage yard but c'mon. I then pay and get my tools searched which is just standard procedure, then after getting in a different employee walks up and tries saying I need to pay and demanded to look through my tools, after telling him like 5 times i already paid he then wanted to search my tools again which was annoying, so I quickly let him do search them again and then went to search for my parts car. Overall, it was a negative experience but I did like how the rows were set up and I had a good interaction with the cashier but those were the only positives about it.
Help with pricing sucks, automated services doesn't help at all and the website is even worse. When you input all the information it just shows you the info on the vehicles that they have but no pricing is shown at all worse pricing system ever. They say the only way would be to drive down to the yard. From here on out probably gonna get all the smaller parts on AMAZON probably cheaper than to drive down to the yard to dismantle it then just to get overcharged at the register. Just got my self right side mirror for my Toyota Corolla 2003 only for $35. Stick with AMAZON you'll be saving time which equals money. So you'll be saving lots of money going with AMAZON. Good luck to you all out there
KEEP A FIRM GRIP ON YOUR PART
Went up to the cashier and had my part taken away by an employee who wanted to purchase it and the manager gave me a custom price of $80 to intimidate me out of purchasing an item that they all wanted.
Items should not be charged differently just because it is an audiobahn or a dual. They will actually threaten to call the cops when they are probably more scared of them than me. They surrounded me and I’m no where near these guys’ sizes. Degenerates and shady practices even from the manager. Just laughable. Saying I wasn’t serious about buying… of course I want to buy it but not for double price. Or you guys quickly decide and throw warranty when I actually mentioned it. Just an extra 10% onto your total price because the cashier. Just playing with your money when the little dollars add up. I said nothing bad and tried to joke with them saying I would rap with the amplifier and they got offended. Typical behavior. Just hating on my style. Just leave.
Extra points for being the only yard where I can open a door and not bang into another car.
Always a good experience when you find what you're looking for of course In This Place has things set Up 4 U pretty Neat and READY to Go ...Stay blessed all my hard-working individuals !!!
2024- a used cracked front bumper is now $100+ ?
Xenon Headlight $350+? cost more than New Parts
They buy a car for less than 350 and sell a headlight for $350+ ? Whaaat? That line of customers must be long..Gone this year.
Planet auto is free admission if you have one close by. Or pick and pull in Ontario. $2 bucks to get in. Hope that helps.
Came for simple job. Buying a rim getting tire dismantled. Guy in the front gave me the run-around when it comes to doing something..said he could do it but needs someone to tell him to. So, Even being told over the walkie-talkie he won't budge.
Waited till they called a second guy to do it. Not only a liar, a Lazy one. Waisting people's time. Picture tooken, he tried to threaten me over it. I'm a customer, he's an employee, he lied to me, picture taken. Congrats, Now he's n the hall of shame.
Other than that soda machine gave me 3x ,gave two away. To a customer and to the 2nd guy called in to work on my rim.
These place is going from better to worst, they are supposedly to draining every single vehicle all the fluid’s to avoid leaking into the ground and get absorbed, the vehicles leaking oil, coolants, brake fluid, transmissions oil, someone’s is not doing their job, the concrete floor is super slippery cover in oil and coolant, I been in all of the LKQ yards from the border to victorville these is one of the worse locations and to make it worse when you go to the window to paid , the employees trying to force a warranty, saying is part of the sale, purchased front bumper, headlights, fender , hood , they charge $98 on top of the price for warranties, after paying I went to the office to talk to a supervisor and they refunded me the $98 dollars they charge me for warranties, so better be aware , before you paid tell then no warranty! Hope it helps other customers
Got here 20 mins before closing, I walk up to pay and a worker yells “we’re closed!!” The Part that I needed would’ve taken less than five minutes for me to grab and I knew exactly where the car Was located. Lazy workers and bad management. Im a major in business management and business marketing and I can proudly say I would run this location 10 times better than what it is. I understand if you guys want to stop letting people in at a certain time so that way you still close at the correct time but you should have a sign up saying so and you shouldn’t yell at your customers the man could’ve nicely said “excuse me sir it’s close to closing and we stop letting people in, please come back tomorrow though” but I guess this is what happens when a business just hires anyone.
Excellent service. Their call center staff was very professional and friendly. We scheduled to sell a vehicle and we were given number code and a decent quote over the phone. Overall, it was a good experience.
It's a pick a part, so you gotta dig and hope no one else took what you were looking for. ALWAYS TRY TO GO WHEN CAR IS FIRST LISTED. it increases your chances of getting what you want. Because more often than not, someone else looking for the same part as you.
Mar 07, 2020
Nearest Junkyards to Pick Your Part - Santa Fe Springs
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