O'Reilly Auto Parts in
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Address:677 N Victory Blvd, Burbank, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:91502
Working Time and Location
What clients say about O'Reilly Auto Parts in Burbank (CA)
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Amazing helpful service, fast, and professional! Helped me install windshield wipers, check my battery, and refill my washer fluid. Very grateful!
Oct 22, 2025 -
Francisco was super helpful when I needed new wiper blades. He searched the inventory, saving me the time and trouble, and even changed my wiper blades. WOW. The service here is unmatched.
Oct 19, 2025 -
Jimmy was excellent!! He went above and Beyond to help me. really took the time To check my car. And took care of my battery issue. He seems to be very knowledgeable and experienced.
Oct 10, 2025 -
Super helpful and friendly staff. George sold us a new battery and installed it in less than 10 minutes. Highly recommend him and will go back for any automotive needs.
Oct 07, 2025 -
Rosemary and the other gentleman on shift with her were extremely helpful in helping me get replacement cabin and engine filters for my car and show me how to install them. They also helped me look up some other parts I was curious part and had questions on. I’m definitely coming back to this location if/when I need parts.
Oct 02, 2025 -
This location had a rear windshield wiper in stock that I was having trouble finding anywhere else. Francisco was very helpful in showing me how to install it. Will definitely be returning next time I have car needs!
Oct 02, 2025 -
After the first rain of the season, the rubber on my windshield wipers disintegrated . O’Reilly auto parts not only had a good price but Francisco installed them for me at no additional charge . Great customer service!
Sep 29, 2025 -
Walked into the store and was greeted right away by all the employees. Francisco helped me find the correct windshield wipers for my car and went above and beyond. Not only did he install the first one, but he also took the time to show me how to do it myself for the future. Great experience—highly recommend this location. Francisco was amazing!
Sep 29, 2025 -
I just want to share my amazing experience with everyone. I went in to the store to get my battery tested and I was helped by Francisco what a nice guy and very helpful and professional he checked my battery and sure enough it was bad. He helped me step by step helped me purchase one and then he installed it for me and I was on my way. It was so easy and I would definitely recommend him and the store to my friends and family. Thank you Francisco
Sep 27, 2025 -
Francisco was incredible! I came in feeling completely out of my depth but he took the time to help me with everything I needed. Going above and beyond what I originally came in for. Even though it was about 30 minutes before closing he never once made me feel rushed. His patience, knowledge, and willingness to assist really made the whole experience smooth and stress-free. I left with so much more confidence in my purchase thanks to him and I definitely plan to come back.
Sep 27, 2025 -
I love going here! As a woman it can be intimidating walking into this type of store but here I am always treated with respect and made to feel comfortable. I was recently stressed because my car was overheating our of nowhere and Jimmy immediately identified that I had no coolant. He filled my coolant and back up tank and educated me on how to quickly check the status of my fuses directing me to a great product! This is often my first stop when some light goes off in my car!
Sep 21, 2025 -
There’s a million auto parts stores, but only one George. He gets it done. He knows the ins and outs. Only shopping here when I know George is leading the team. (This is not George.. we do NOT know each other.. it’s just every time I go there, George has saved the day with info the reps don’t have.)
Sep 17, 2025 -
I went to buy the engine and cabin air filters for my Honda Civic. And George the assistant manager was very helpful, I also had a broken light bulb for my headlights. He was very patient understanding and helping me figure out if it was the bulb or a fuse. And even offered me to help me replace it. I usually go to this store in Burbank. Everyone is helpful, but George went above and beyond. If you need any auto parts and help replacing them (if it is on their hands) the staff from the Burbank store is the place to go to.
Sep 03, 2025 -
Jonathan was fantastic! He helped us top up our coolant, explained everything clearly, and was super friendly. We wanted to tip him but didn’t have cash—so here’s a big thank-you in review form. Excellent service!
Aug 31, 2025 -
Definitely recommend this location, I want to thank Angel. He was extremely helpful and was able to help us change out our battery and recommended the best one for our car. Honestly I don’t know anything about batteries so I appreciate him so much! Thanks again Angel!
Aug 30, 2025 -
The whole team was very nice and helpful. Angel helped me out when I accidentally bought the wrong battery online for my Wrangler. But he sorted it out real quick and then helped me install it. He was even cool enough to walk me through the installation process, which I appreciated. Anyway, I’ll definitely be back for future purchases. Thanks!
Aug 29, 2025 -
I needed to get some new windshield wipers and all of the workers at this location were extremely welcome and helpful from figuring out what size I should get, the difference between them, to even offering to install them. Shout-out to Jonathan who just arrived at work and saw me reading the instructions, he came right out and taught me how to replace them. Thank you so much for having such great service here. It's much appreciated!
Aug 29, 2025 -
I had a really great experience here getting a new battery for my car. Angel was a great help at both picking one out and installing it. He was very personable and (as someone who is not the most knowledgeable on car things) showed me things to look out for as my battery gets older. A really great experience and I’d go back again.
Aug 28, 2025 -
Came here a couple of times but it was Angel who lived up to his name. Super helpful, friendly and attentive. Thankful for him as I had hurt my back and wasn’t able to install my battery. Good looking out Angel
Aug 22, 2025 -
I want to give a special thanks to George, the assistant manager at the burbank location for going out of his way to help install my car battery on a hot day. He went above and beyond to provide friendly and quality customer service. You can tell he works hard and genuinely cares about helping his customers. am also happy that the store had a car battery for my old car in stock. AAA couldn’t even help me!
Aug 22, 2025 -
My suv wouldn’t start when I left work The dash said battery was low. I got it to start and drove straight to Oreilly Auto Parts. George tested the battery and confirmed I neeeded a new oneHe provided great services. He priced changed my battery for me with ease. He even tested my the alternator to make I didn’t need a new one. The store was nice and clean and the manager even helped him with the installation. I’ll definitely continue to visit this Burbank location .
Aug 16, 2025 -
Top notch service at this location. I've come in there twice in the past couple weeks and they always have what I need. Jonathan went above and beyond trying to investigate a bolt I needed and diligently tried over and over again over a 15-minute period with the car pulled up outside the store to test different ones out, which only ended up being a $5 purchase. This is the level of customer service this place has - they could have easily left me to figure it out, but a $5 sale was important enough for them to care. This is the kind of method that creates customer loyalty. He also helped me understand a check engine light code and helped me with my loose gas cap, which he also didn't need to do. Give this young man a raise - other people in his generation aren't polite, courteous and give good eye contact like he and the other young gentleman that also helped me did. This is more than a store - it's like they're auto consultants. I love this location, too, with its big parking lot.
Aug 03, 2025 -
Had my battery changed out today by Felix. He was awesome, very helpful and watched as he helped others and multi tasked all while being kind. You have a great employee in that young man!!
Aug 02, 2025 -
I was very frustrated for the price I have to pay just for a single front light bulb specialty design for a Buick Enclave. However, the charismatic and willingness to help from Felix, the sales associate, make up my mind not only for paying the price but adding on the grease extra for 1.99. That action help me the trip to a dealer or my mechanic . I'm really appreciate his effort.
Jul 31, 2025 -
Jonathan, your sales person was absolutely professional, he was focused on absolute customer service. This Burbank location never disappoints... Kudos to the H.R. Department for hiring such fine young professionals. Keep it up O'Reilly's!! The Pilot
Jul 17, 2025 -
New to town and was using a friend's vehicle. Got a little nervous when the check engine light came on. The tech that helped me was named Angel and he truly was an angel. The kindest, most professional young man. He truly blew me away with his mannerisms and willingness to help on the HOTTEST day. His professionalism and kindness exceeded his age and it was just so much appreciated especially during a chaotic time that moving can be! Thank you, Angel! You truly represent your company well! I love that I know that I can come to O'Reilly for anything down the line. In speaking to others - they also have nothing but nice things to say! So grateful!
Jun 30, 2025 -
I always have a great experience when I go to this location. The workers there are always friendly. Today I went there for them to test my car battery because I could feel it was getting weak. Angel is the name of the person who help me. He showed me on the scanner that it said BAD BATTERY so my intuition was correct. I decided to buy a new one there that he recommended for my Mercedes ML 350. He was fast and effective when he installed it. He seemed very qualified for the job and happy while doing it. I highly recommend this location. Great prices and service :)
Jun 28, 2025 -
Jimmy Jimmy Jimmy i want to thank you so much for just being so helpful. So understanding going above and beyond. Customer service was impeccable. Store was super clean and organized. Staff very friendly. Truly a reflection on Jimmy .I was overly nervous about having my brake lights gone out my AC not cooling and my windshield wipers gone bad. I'm completely grateful to Jimmy who manages this location here. Assisted with my AC helped change my brake lights and changed the windshield wipers. For me, honestly, in all of The Times I have shopped in O'reilly's and I was not from the area. I've never been offered help even when I have purchased widshield, wipers, in the past. I'm so grateful that Great human beings still exist and go above and beyond for a company they believe and work for. He was such a kind human. Very savvy. I'm so grateful that he was put in my life that day. I definitely landed in the right location.
Jun 09, 2025 -
I just want to say that Jimmy from the Burbank location was so helpful during my visit! Not only did he welcome me with amazing service but he was kind and explained to me the process it would take. I had just come from another business down the street and walking in to receive the warm welcome that I did by him was a breath of fresh air. I’m truly grateful I walked in today because he took care of my issues swiftly and professionally. All in all jimmy is great!
Apr 16, 2025 -
Jimmy R was amazing! He helped me out when I lost my oil cap inside my car. It was patient and kind and spent a lot of time helping me solve my problem. Thank you so much!
Apr 09, 2025
Nearest Junkyards to O'Reilly Auto Parts
Want to sell your car?
We will buy your car in any condition:
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- Flooded
- Non Running
- Old
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We serve the below locations in this area
- Agoura Hills
- Alhambra
- Artesia
- Azusa
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- View Park-Windsor Hills
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