This location is awful, the staff is so ridiculous. They that people very bad. They check bags like they are selling gold or something precious. They don't realize that its a junk yard. They are selling junk. And bought 3 airbags and one fender but I accidently bought from a different year and brought next day to return it and they just returned the airbags and for fender they said the writing is not matching. And now they made a policy that customer has to go to sme location to return from where they purchased which is also kind of very disappointing bcoz sometimes people go to farther location to buy bcoz of the desired car present at that location and I saw there was another old guy hw purchased a grill from them he said he just wanna check if it fits on my car. The guy didn't said that he could leave his id and take the grill outside to try. The salesman just charged hime and he came back next mi ur to return the grill and he wanted money back but they refused the cashier didn't disclosed to him that there is no refund. They are looting. Guys stop giving business to shitty c9mpanies like this. I would like to give below 1 star but there is no option. The hand washing stations are so dirty with full of trash and flooded water
I sat in the parking lot in my car while my friend went in and got parts for his truck...he was in and out way quicker then I expected and it definitely didn't seem like it was all that much work getting what he needed off the truck they had...I'll be going back in the next couple days to get me a windshield for my Subaru so I'll give another review then aswell
I like this yard and I came here every week but recently one of the workers are being quite mean. I don't know his name he is a long beard long hair skinny guy. I understand his job is stressfull dealing with many people but this is unacceptable. I'll probably go to other yards from now unfortunately.
Looks Like the Tire I Was Unable to Have Mounted in Rim..Found a Shop that did it.. Next time I buy a tire I'm going to make sure to get it stamped so I have the 3-day return clause.. overall I did say $40 from buying the same tire at Walmart for $72..So Thanks
The yard was clean and staff was pleasant but the prices were outrageous.
I came for a side mirror for a vehicle in an accident. Pulled a mirror myself, the guy wanted $52 for it. A new, color matched one is $37. When I complained, the guy working the counter was uncompromising and looked at me like I was the delusional one. Walked out on the spot, empty handed. I don't need your business. You need mine. I'll take a superior product, that matches, delivered to my door, for cheaper. How you expect to stay in business without a value proposition is wild to me.
Update: bought the oem mirror and saved $18 dollars which is a 52% markup from oem's price price of 34. It arrives in a few days. I guess had I been willing to pay a 52% mark up, and done the work myself I'd have a junk mirror in my hand now but thats that.
These people were really rude when I came rushing at 4:38 just to get a windshield wipers literally as the rain was about to start and they wouldn't let me in because they said they were closed .I said sir your website says 5pm or else I wouldn't have wasted my time coming. He said we close at 4:30 we make everyone leave we do this everyday.i said we'll is there any possible way to change info on your website so others won't be looking stupid like me and he just shut the door in my face and rolled his eyes.tall white hefty built man with facial hair probably management but there was no need to do that to me especially when all I needed to get was a blade so I don't have to drive in rain with only passenger side working super dangerous.hopefully I make it home.lesson learned don't believe any professional website or expect to get door slammed in ur face in rain.
I really like this place and have found a lot of parts for my experiments. However, there's one thing I don’t understand, which is why I’m giving 4 stars instead of 5. I’m not sure how they add cars to their inventory. I regularly check their website, and when I see a newly listed car that interests me, I visit the location to dismantle it and take the parts I need. But here’s the issue—if a car is listed on their site as added on, say, 08/12/2025, with a full-car photo, by the time I arrive the same day, half of it is already dismantled. This has happened to me five times. It makes me wonder if they strip the cars themselves first and then sell the remaining parts.
New people take there job way yo serious took 20 min to check in. What was once a great place to get good deals on parts had become just like any other dismantler priced close to new on questionable parts that probably won't work a month or so. Also entry is now $3 and all the other price have gone up since they were bought out.
1/25/25..Saturday.. This people they are so ridiculous. Now you have to pay 20 dollars deposit to .. To get those little cars to put your tools
They are so ridiculous they wanted $45 used Speakers ..so stupid...5/10/22 Tuesday ridiculous I want to buy a sensor they wanted $47 I don't know how.
overpriced, unneccesary and unintelligent waiver system. they dont save your info so you must fill a new form out every visit. photo required. not worth it anymore.
Most uptight pick n pull I’ve ever been at in 25 years of wrenching. I’ve been to 15 or so PnP yards in that time and the employee attitudes at this place is seriously unpleasant. “Free” wheelbarrows are locked up and require a deposit to use. Had me open my tool box on entry which is understandable, but then made me move all my tools around to make sure something wasn’t hiding, I have never once had to empty my toolbox... Got a stamp on entry and was given the 3rd degree when re-entry even though I showed my stamp while walking in. The manager woman was one of the most ignorantly unreasonable people I’ve had to talk to in a while. To top it all off the car that I drove 100 miles for had the damage intentionally left out of frame. They could’ve just taken a picture of the whole front of car but instead left half the car out of the picture.
You couldn’t pay me to go back to this location. What a joke.
I generally like Pick-n-Pull, but this location staff is ridiculous. Sold me a part for $8.99 using totally different part name because they didn’t find the right one. When I asked why is it so expensive the guy told me “I’ve googled the part number and it is $30 online”. I paid and googled it myself to find that it is $10 everywhere. When I showed it to them the only response was “It is our price policy, we can offer you a store credit refund”.
Their prices is too expensive. It’s even more expensive than the new parts!!!
I just walked away I didn’t leave the parking lot when I found out that the price is a lot more expensive I went back and they said no returning and they can’t drop the price what a customer service
great experience. we were the last ones out at about ten to 6 on a Sunday. could tell they were ready to lock up and go home, but the dude at the counter was patient, answered all my dumb questions. even looked up my phone number and got my account on the computer. still had a couple of minutes to go and got a great deal on some obscure parts that you couldn't tell where they came from and after it was all added up, I asked for a "senior discount" he put it in and gave it to me. made the cost and the trip out there even more worth every penny on time and money. hands down, one of the best pick n pulls in northern California, for sure. but, then again, they're all pretty damned good places to go for less expensive old car parts. so, thanks to the crew for being so patient and not blasting it out on the p. a. that you were ready to go every two minutes. I really appreciate that and I do recommend that this is one of those places you don't forget. just go. check it out. know what you're looking for and get to it. leave a review like this and you just never know what might happen.
Very Rude and unprofessional service.
Ladies over there are Rude as he'll maybe she don't like my skin color and Manager too.
I left part there 1 day ago and I called today to pick it up .they said they don't have it and keep hanging my phone.
These people things that they own this pick and pull Manager is a punk too he will not accept the truth even his employee's are wrong.
I Request upper management to train their worker's I. Professional manner and take customer service trainer. I have been customer for over 10 years and a member .Antelope employee's need attention .now I will not Go to pick and pull I will switch to Auto planet.
Please management train your employees and management how to treat people and their customers.
I'm so disappointed today with their customer service and management don't know how to solve issues.
It’s a dismantler. The $2 cover charge is ridiculous and everything in the lobby is over priced. The lady that collected my entry fee was polite and friendly.
I was looking for a couple of used tires, but the kind I needed are somewhat hard to find these days, let alone specific parts for a 30+ year old vehicle, but at least I didn't have to pay the admission fee to look at the loose tires, at the front of the yard. The place would be great, otherwise, they have a general data base of inventory that,'s fre to browse online.
First timer here, was able to get what I needed quickly. I lucked out as my car isn’t a common one.. and there were only 2 cars to choose from But thankful they had what I couldn’t get online anywhere! :)
Pick-n-Pull in Antelope is my go-to place for used auto parts. The entry fee is $2.00. Their inventory is expansive and it's easy to check inventory on their website before I even go to the yard. The staff is also very friendly and willing to help locate cars in the yard. With the good selection the only minus is price because it seems to have gone up recently; however, Pick-n-Pull does makes repairing my vehicles affordable. Overall, I highly recommend them for all your used auto part needs!
the store didn’t want to take $100 said that this is “old one” and their “policy” doesn’t allow them to take those money. they won’t do anything to resolve this, said you pay with another money or go away. worst customer service from p&p in sacramento
We had a great time and $2 mission is so worth it we got to walk around and look at all the cars and all the history of their crashes. Makes you wonder the story behind every crash. And then of course I got my $200 blower motor for 25 bucks got to love that.
I’m not sure if it’s technical issues or if they just have bad employees but my experience with these people have been unprofessional to say the least. It took me over an hour to schedule a pick up time with them because I kept getting placed on hold and hung up on after a couple minutes. When I called back, I would be placed on hold again and was transferred twice to two different people who had no knowledge of my situation or could answer why I kept getting hung up on and transferred. Once I finally did get a pick up scheduled, they told me it would be between 8 am and 12 pm (a pretty large window, which in itself is annoying) yet the tow truck driver did not arrive until close to 2 pm. I was never informed of the possible late arrival and had to call THREE times to get confirmation that the driver was still on their way. Mind you, the second phone call I was placed on hold and hung up on again. Either get a new answering/phone system or hire people who are actually able to answer questions and not just hang up on a customer when they aren’t able to help. Will definitely never work with this place nor recommend it to other people.
Had never had to use before but a drivers side mirror broke and we needed a replacement so my son could get his driver's test sone soon. Staff explained the process and qas specific on directions to the area even though a map was provided. Got in and out cheaper, faster and easier than waiting for a dealership!
My visit here today was good I was able to find what I needed the price was perfect, the layout here is easy to locate what your looking for, plenty of cars to choose from.
Overall the location was pretty good just the porta potty was the only thing that o saw that really needed some serious attention, there was no hand washing station or sanitation stuff if you had to clean the seat and it looked like it hasn't been serviced in quite awhile the poo was atleast 3/4 full..
This place charged my card twice for the same purchase. When I tried to call numbers provided on the receipt, one is not in service and the other is just a scam- trying to sell some kind of medical device and asking for personal info.
Be very careful when paying there with cards, use cash only!
My first time there I was greeted by a very helpful woman who described the process well and gave me pointers. Prices were decent and the yard was well organized.
Barry, just gotta say has been hands down one of the most helpful employees pick n pull has to offer. The rest of the staff are all very pleasant to deal with as well. But Barry has gone above and beyond for my girlfriend and I when he didn't have to but did. Just wanted to say thanks and hopefully you guys take care of him as he has for us and I'm sure others as well.
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