Super friendly team that really knows their stuff. They were upfront about costs and timing, and my car was ready even sooner than expected. 5 stars all around.
Brought my BMW in for some engine issues and they handled it like pros. Super knowledgeable with European cars and didn’t overcharge like the dealership would. Car’s running smooth again—definitely recommend!
Finally found a mechanic shop that actually knows BMWs inside and out. They diagnosed the issue fast and explained everything in a way that made sense. Honest, fast, and reasonably priced. Shout out to Luis for helping me out through the process!
If you're on the hunt for an incredible mechanic, look no further! I've trusted these amazing folks with my car for two years, and they've consistently delivered top-notch, honest work at fair prices. Their communication and customer service are unbeatable!!! no more endless calls just to get an appointment or check on your car! Huge shout-out to Ydriss for easing my car troubles and making me feel confident my car is in great hands. Highly recommend!
Took our company car for service and girl in the front was so helpful. Taking all our company and personal cars here from now on :) Thank you Southside and team
Don’t let their fancy shiny cars fool you! I went as an average guy who “doesn’t know” mechanics and I asked for a brake service. I ensured that I had been thoroughly clear of the work I wanted done. They then proceeded and thought I wouldn’t notice that they did not replace the rotors as I originally asked, which is a must when they are worn. Once I caught them in their mistake, they tried to correct themselves and change them, but they didn’t have rotors in stock, so they said I had to wait till the next day and they wanted to charge me for the rotors SEPARATELY when it was a bad diagnosis on their part and It’s usually an all in one job. But again, attempting to overcharge me and it being their mistake is just wrong. When I confronted them, they started making excuses and turned defensive, attempting to blame me for “not being clear” of what I wanted done, even though I was surgically precise of what I needed done. All in all I almost spent near $800 for front brakes and they weren’t even original! They charge BMW prices for OEM parts! I know the stamp may be the only difference, but it should still cost less than original and to go over it’s just bad and I felt that I was taken advantage of. Luckily I declined the service but safe to say that never again will I do business with them and I would highly encourage that you do the same if you value your hard earned money. They don’t inform you properly and take advantage of your lack of knowledge to get away with as much as they can. I highly recommend you take your BMW or any other car to Carlos over at BMW and MINI Auto Repair over in Main St. He helped me fix all this mess and was very professional, knowledgeable, helpful and went over all the options available in original, OEM and aftermarket parts before repairs. Safe enough to say I will count on him for all future repairs and he has gained a customer for life! You’ve been warned.
I give this place zero stars! Horrible customer service. I was left without a car for 5 days and charged for 3 hours of service when the service took only 15 min. I ended up paying $1330.00. Then i was told i needed to come back for more repairs that were going to total another $1400.00! I thank God i found an honest mechanic on Main St in El Centro that repairs BMW’s that charged me half the price and left my car running like new. DO NOT TAKE YOUR CAR HERE!!!!!
I contacted Southside Euro in the Summer or 2023 regarding getting my headlight lenses on my 2008 BMW M3 replaced. After some back and forth, a date was finally set for my appointment and I was assured that it would be done the same day as I live an hour away and would need my vehicle to get back home. Upon arriving to my appointment on 09/25/23, there was a huge lack of coordination as they didn’t even seem to have a record of my appointment even though there were several calls leading up to this. The receptionist went and got “Frank” who seemed to be in charge and he assured me we would set a new appointment at his new “Yuma AZ” location since that is where I live in early October. I agreed as that would be convenient and he showed me around the shop and showed me his personal M3 as well. He convinced me to order a new steering wheel like his since mine had some sun damage and that on my new appointment at the Yuma location, both my headlight lenses and new steering wheel would be fixed and installed. I paid $300.00 for the steering wheel to order the part from them and was not provided any sort of invoice or receipt which I thought was weird, but all seemed well. Fast forward to November and Frank just kept having a million excuses regarding my appointment and steering wheel. I said I just want my car fixed and steering wheel or I’ll have to report it to the BBB. He called me and cursed me out for this. He told me after many more texts that he would issue a refund but has ignored me ever since. Every time I try to call the shop directly they said the refund lady is out and I will need to call back to have it processed. They’ve been dodging me many months now and I would just like my $300.00 refunded back as I never received the steering wheel or any service from them whatsoever. I have seen many other reviews of this place on other websites now advising that they have shady business practices. To this date (4/26/24) I have not received a message, call, or any form of communication from the company. I submitted a BBB complaint simply requesting the $300 back and no response to that either. I have received the money back through my bank as they have charged back the company with the evidence I presented. HORRIBLE SHADY COMPANY, STAY AWAY AT ALL COSTS.
Update: As of 09/27/24 they have finally responded to my BBB message and stated that “the customer was refunded due to a charge back and we were unable to accommodated due to delays in opening the yuma location”. Absolutely ridiculous and incredibly late response. This shady business absolutely refused to respond to my requests for a full refund and now they’re saying it’s just because of a delay in a location opening. Give me a break. Please take your BMW, Mercedes, etc. elsewhere please! Save yourself a headache. I wouldn’t be surprised if this place purchases 5 star Google reviews.
They would charge me about $500 for an oil change and didn't even use good quality oil like they would say to me. I also would always ask pls put the oil you are using on the recipe and they would always leave it blank. Another reputable shop is the ones who told me cheap oil was being used on my car. This shop is very shady I do not recommend
Part they replaced on my car failed after only 4 months. Took it to shop in my home state they needed they invoice for the part from the dealership. I was told they world send it to the shop they never did. Called numerous times. Finally just had to pay to get the same repair done again. Brought the bad part back to them to get my money back but they refused because I needed to bring the undriveable car back to them for repair. Ridiculous! Avoid this shop at all costs. They are completely dishonest.
I had an outstanding experience here. From start to finish, the customer service was exceptional. The staff was knowledgeable, friendly, and took the time to explain everything clearly. They went above and beyond to ensure my car was taken care of and even detailed it for me. I highly recommend for anyone looking for top-notch service and expertise on BMW. They've earned my trust as my go-to auto shop!
Mr. Frank Mejia was true to his word and had my car in top shape and out of the garage in one day! Friendly, knowledgeable, and professional he clearly explained the problem, process, and provided excellent service. I would highly recommend his services for all your car needs!
If I could post 0 starts I would. Horrible experience. Do not recommend. Owner is a liar. He kept on saying that I put on gas with my car on, when I’ve never done that. Completely disregarded what I had to say, put in words in my mouth as if he was right. Took my car in just for an oil change, when I got my car back it started shaking, and turned off in the middle of the freeway. Pieces of my car where messed with without my authorization. A tube was completely cut in half! And left hanging. I was given a quote of “repairs” that were needed when I NEVER ASKED for them to check my car, I just took it in for a oil change and vehicle come out damaged when it was operating just fine. Stay away from this place.
Frank and his staff are amazing, easy communication and very attentive. I’ve had an oil change done and came back for tires. Very happy with my experience and the prices here. Will definitely be back in the future!
Same day appointment. Staff could not have been nicer or friendlier. Reasonable prices. Explained exactly what was needed, no hidden costs or surprises. Will not bring my car anywhere else. HIGHLY RECOMMEND!!!” Thank you to all the employees for excellent service.
My car's oil change experience at this workshop was exceptional. The staff was welcoming and attentive, and the skilled mechanics efficiently replaced the oil and offered valuable maintenance tips. The service was completed quickly with attention to detail, and their honesty left me feeling satisfied and confident. I highly recommend this workshop for trustworthy car maintenance. Thumbs up!
My recent visit to a local repair workshop was fantastic! The staff was friendly, professional, and quickly diagnosed and explained the repair process for my device. They used high-quality parts, ensuring its optimal performance, and the repair was completed timely. I'm truly impressed with the flawless outcome and highly recommend this workshop for reliable and efficient repairs. Five stars!
Frank and his amazing team were awesome! They were very friendly and prompt to respond to any of my questions. Dropped my car off on Friday and it was ready Saturday morning! They are reasonably priced and they offer warranty on their parts. Not only did they fix my car but washed my car in and out but also under the hood! I was ready for the weekend! Highly recommend!!!!
Once again they out did themselve. Thank You Frank and your employees for doing an above-excellent repair on my car. The work and service were outstanding, prompt and way beyond what could reasonably be expected. As occasions arise, I will not hesitate to recommend you to family and friends. Thank you for the time and attention which was spent on my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated.
Great service. The staff was really nice and so helpful. Everything was painless. I got a ride home after I dropped off my BMW. One day service for me. When I picked up my car it was spotless. Cleaned inside and out. No need to go to SD or palm springs for your BMW service. Frank knows how to treat you right. Great Job to all the staff. Got yourselves another happy customer that will definitely come back. Thanks Again.
Apr 12, 2022
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