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Working Time and Location
Visit your local Pep Boys Auto Service & Tire Shop at 902 N Imperial Ave, El Centro, CA, 92243 for expert tire services and all your car, truck, or SUV auto care needs. We specialize in oil changes, new tires, tire repair, tire replacement, and more, offering same-day services to help keep you moving. Our certified technicians provide additional comprehensive auto repair and maintenance, brake repair, battery replacement, inspections, and more. We proudly service hybrid and electric vehicles, making us your trusted local tire shop and auto care center. With over 100 years of experience, you can count on Pep Boys for reliable, professional service. Call or book an appointment today!
I had all 6 of my rear wheel lug studs fail driving from AZ to CA on HWY 111. I towed my truck to them and they had me out the door in a couple of hours. The team is very helpful and a class act.
Esteban at the El Centro PepBoys went above and beyond to ensure great service. *Redeemed my faith in PepBoys after a rather disturbing experience at the Balboa location some years ago. Images of my vehicle were provided during the inspection process so I knew exactly what condition my vehicle was in prior to signing any work orders. Work was done in a timely manner and opportunity for an extended labor warranty was even offered. Bravo Esteban!
Passing through town on the 8 on a Sunday evening I got a flat. Thankfully Pep Boys was still open for another 30 min. Francisco got my car in right away and took care of the tire to get us back on the road. Professionalism and quick work was appreciated. Thank you so much for helping us out. It will not be forgotten.
While visiting El Centro from Las Vegas, we developed an issue with the two front tires on our Grand Cherokee. We stopped at the Pep Boys on Imperial Blvd on Sunday morning. The service writer named Juan was extremely helpful and gave us a great deal on two Cooper tires and a front end alignment. He got us right in and Marcos got the work completed in no time. They even rebalanced the two rear tires. We were concerned about being from out of town and not being treated fairly, but our concerns were unfounded. I would like to thank both of these guys for taking such good care of us.
Great experience they got me in and out in a timely matter. And also helped me out with some paperwork. And Esteban and Aldo are great to solve any issues
Great experience they got me in and out in a timely matter. And also helped me out with some paperwork. And Esteban and Aldo are great to solve any issues
Aldo was a lifesaver. We ran over a screw while driving through and he took care of us quickly and professionally. I highly recommend working with him if you’re in El Centro.
I was in a bind and in a middle of a long road trip when the aluminum plate on our car came loose. We didn’t know what to do and were nowhere near home our destination and had limited options as it was close to end of the day. On a Hail Mary, i took it in to Pep Boys as it was still open for advice and help. Thankfully, they assessed the situation and were able to remove the plate at no additional charge. We still have 3.5 hours to our destination and am traveling with a small child. Francisco came through in the clutch! Great service and a god send!
Came in for a battery swap and the whole crew from Esteban to David exceeded our expectations. From walking through the door to bring handed our keys out was less than 30 min. Thanks guys!
Brought car in to change antifreeze to winterize for Iowa weather specifically requesting Prestone rated for -54 degrees stating that the car was being sent out in a few days. The counter rep assured me it would happen. When I picked up the car, I was told it did happen. Investigating later, they used the regular 50/50 blend. Too late to correct...
Update 18 July 25.
Made an appointment for AC service for another vehicle at 0800 on 18 July giving them plenty of notice. Kept getting reminders by text and email. I show up on time only to be told that they don't have an AC tech all week!
Nobody looks at the schedule to call me about this at any point during the week?
My wife took our 2023 Chevy Suburban in to our local Pep Boys to get a routine alignment and tire rotation. The service manager Esteban Trujillo and his team advised my wife that the vehicle didn’t need a rotation. When I got off work and my wife told me that they didn’t rotate the Tires I took it back in to get it done. Once there Esteban said that he’ll be charging me for the rotation and that it would take 3 hrs to get it done. I asked him if he can make an exception and get it done sooner since I had already paid for the service and had my three toddlers with me at the time and he looked at me with a smart attitude and said no, that it’s going to take 3 hrs. I asked again to make an exception and he said no. I told him I would leave a bad review for his horrible customer service provided and he simply said ok. Thank you Esteban for your horrible service and your corporate office will be hearing about this. My Business here at my local Pep boys is done for good.
Francisco was so accommodating and helpful after our RV tires blew out on our drive. He and Esteban were able to help us out and inspect the other tires as well.
I was assisted by a Francisco he that was most helpful. It was a really hot day and I had been out running errands all day. Francisco was most efficient at taking care of me and making sure my care got taken in quickly. It was the end of the day and he was still at the top of his game. I really appreciate the courteous great customer service I always get at this El Centro Store. Thank you so very much! Good customer service is hard to get now a days.
En route back to AZ after having brand new tires and wheels installed in San Diego on our Sprinter van, we had a recurring pressure drop issue in one tire.
Hobbled from one gas station to another until we came to the nearest large town that still had an open tire shop.
Pep Boys El Centro to our rescue.
45 min before closing on a Friday night, they got us in, checked the leaking NEW tire, identified the problem and ultimately switched it out with the full-sized spare for us.
Professional service with a smile and didn’t even charge us!?!
Can’t thank these guys enough!!!!!
Highly recommend!!
The staff at Pep Boys in El Centro California saved our lives this weekend!!!!!!! Shout out to Francisco specifically - he was extremely helpful to us!!!
My family and I are grateful for Aldo and Carlos they went above and beyond to help us out. We drove in from AZ and our car had some problems without hesitation Aldo was willing to stay after hours along with Carlos the mechanic to fix the car.
Thanks guys for also being honest!
Thank you to Carlos and Aldo for the excellent customer service and support.
We came in literally at the last minute, driving in from a different state, and without hesitation, they both stayed after closing hours to help us fix the problem with our car.
I can't thank them enough for their honesty because any other place would have just done it for the “money.”
Professional and excellent service overall I highly recommend PEP BOYS
Great customer service, quick, efficient & best part at end of setting up my appointment was no cost, one super happy customer here, thank you Pep Boys!
Such speedy and fairly priced service! We went here for a tire patch up (which turned into a tire change because we found out that the tire had too long a tear). It's super impressive that they have the exact type of tire that we need! We heard that they have a tire inventory of more than a thousand tires!
Steven was very friendly and helpful. His service just made us so comfortable—not only did they replace the tire, they also fixed our fender and added air to all our tires, even the spare!
I want to start off by saying thank you to Esteban Trujillo who has always been helpful, professional and always goes above and beyond to help my family and I. I trust in his recommendations which have extended the life of our vehicles. Thank you Esteban.
Came in with a Budget Rental that had 3 bad tires… Francisco helped immediately and checked out the tires, submitted a request in under 5 minutes to their corporate office, approved and had us back on the road in no time. Awesome!
The Service here was amazing!!! We had purchased a used car, that was sold to us with a bad alternator, and we were stranded in the middle of the desert. The team here at Pep Boys fixed everything that needed to be fixed and they had us back on the road in no time. Thank you very much to everyone on this team that took care of us!!!
Had Front Brake Package with new rotors put on my mustang at 57000 in June 2023 I’m now being asked to resurface my rotors at 57800 August 14th 2023. Less than 1 thousand miles later I am being told to resurface my Rotors. I wouldn’t trust the El Centro Branch Last time they touch my vehicle. Also Carlos was the one who installed my brakes the first time. Photos are first time and then 2nd time.
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