My truck kept making popping noises and I thought it was something with the motor but these fine gentlemen found the problem and it was actually a problem with my suspension and they got it done and my truck is back to normal
Customer service was excellent, process was explained thoroughly and any updates or changes was communicated right away. I got my car back after a bumper repair within a few days. Also got a ride back for free.
Had damage to the front of my truck it requires paint and replacement of the part of the front end. Customer service was excellent, i was well kept informed about where my truck was in the processes. They finished in a reasonable time, I would recommend, I have other repairs to other cars over the years and they just keep getting better each time.
They finished replacing and painting my bumper in 2 days! Mike was professional and kept me updated on the progress. The truck looks good as new! Highly recommend!
I recently was rear ended and needed to have my car repaired. Caliber Collision was who insurance recommended me to take my car to and I could not be more satisfied with the work and service I was provided. Mike and team at the Clovis, Ca location on Barstow are amazing. Mike was my service adjuster and he kept me informed every step of the way as my vehicle was being repaired. I recommend this shop for anyone needing car repairs. You will not be disappointed if you use them!
Caliber collision is the only place for anyone to take their vehicle to! Up to date and step by step progress. Justin made sure I understood the entire process. Fast, reliable, affordable they made it convenient! Even took care of the rental cars! When finished my car came out Brand new!!! Top notch!
My insurance company recommended Caliber Collison for my repairs. They exceeded my expectations and completed the repairs sooner than expected. I recommend Caliber Collison for your vehicle repairs.
Justin was an outstanding service rep, communicated everything clearly and delivered ahead or schedule. They did outstanding work and recommend the Clovis location.
These guys were awesome. Amber, my service rep was the best keeping me up to date on everything. If I you ever need body work these are the people to go to.
Mike Bodine went above and beyond customer satisfaction. He "Always" kept me updated on the whole process, he took excellent care of my car, and treated it as if it was his very own. He and his team are very professional, efficient, and down to earth. Mike is very transparent and was ready to answer any questions or concerns that I had throughout the whole process. He even had my car ready for pickup a day earlier than the original projected pickup date. I am truly grateful to Mike and his team for taking such great care of my car and I am very, very pleased with my results. Thank you again Mike and your team!
I've used this shop after being hit twice in the past year, and each time they communicate clearly, interact with insurance seamlessly, and their work is solid. Takes a lot of stress out of a bad situation.
The service was amazing, no problem at all navigating how to get my vehicle fixed for an affordable rate that reflects the quality of workmanship. The manager was just so polite and professional and she fulfilled all my needs. Will definitely be back if I have to fix my car again
Took my car to their Clovis Ca.business. Everyone was really friendly and helpful Mike really took to heart that my car would be repaired up to their standards or he would send it back to be corrected. I highly recommend them.
They did a great job on my repair, they were quick, responsive and provided great customer service. Justin was my service advisor and he kept me well informed the entire way. Definitely recommend these guys.
This is the 2nd car I’ve had fixed at this location and have pleasant experiences with both. Communication was great as updates were given throughout the process and the vehicle was completed before the date I was initially given.
Great and efficient service. I've been to other Caliber Collision shops before and the service wasn't as wonderful. Feel like I have a new car. My car only took 4 days. Fantastic shop and great people!
I recently visited Caliber Collision and had an exceptional experience, thanks to my technician, Mike. From the moment we interacted, he was incredibly kind, patient, and professional. He took the time to thoroughly explain every step of the process, which helped put me at ease during what was a stressful situation.
What truly stood out to me was Mike’s tone and approach. As a Regional Manager myself, I’m very aware of the impact that tone and customer service have on a client’s experience. Mike demonstrated one of the best examples of genuine, thoughtful customer care that I’ve seen in a long time. Not once did he make me feel like I was asking too many questions, and he consistently treated me with respect and empathy.
What impressed me most was a small but powerful gesture,while helping another customer, Mike noticed me preparing to leave and made a point to stop and follow up on something I had previously asked over the phone (which I had completely forgotten about). He remembered, and kindly asked if I had a moment so he could walk me through my concern. That level of attentiveness is rare and speaks volumes about his professionalism.
Because of the outstanding service I received from Mike, I will absolutely return to Caliber Collision for future cosmetic repairs. Thank you for having such a dedicated and customer focused technician on your team!
I recently had my 2011 Cadillac Escalade repaired at Caliber Collision, and I couldn’t be more impressed with the results. The front bumper needed to be replaced and painted, and the quality of the work was truly exceptional. What stood out most was the precision of the paint match — it was seamless, as if the vehicle had never been in an accident. The craftsmanship and attention to detail were second to none. Highly recommend.
Caliber Collision in Clovis took great care of my vehicle and made the entire repair process as smooth as possible. My estimator, Justin, was especially helpful — he kept me updated every step of the way, explained everything clearly, and made sure I always knew what to expect. The team worked directly with the insurance company, handled supplements without issue, and even finished the repairs earlier than expected. They also helped coordinate my rental return, which made the whole experience even easier. Great work, great communication, and excellent customer service. Highly recommend.
I had the pleasure of working with Justin Phister at Caliber Collision, and I can confidently say that he exemplifies professionalism, integrity, and a strong work ethic. From the moment I walked in, Justin was attentive, knowledgeable, and committed to ensuring the repair process was smooth and stress-free.
He communicated clearly throughout every step, providing regular updates and answering all of my questions with patience and clarity. His attention to detail and dedication to quality were evident in the final results my vehicle looked brand new!
Justin goes above and beyond for his customers and takes real pride in his work. It’s rare to find someone so genuinely invested in both the technical and customer service aspects of their role. I would highly recommend Justin to anyone in need of auto body repair services.
Thank you, Justin, for your outstanding service and professionalism!
The team here did a great job on my vehicle. The whole process stress free, the staff is very professional and do great work. I’m happy with the results. I would recommend this shop to friends and family.
The Caliber Collision team was excellent! The front ladies were always very friendly and genuinely seem to care about the people that walk through their doors, as well as Mike. Mike was beyond helpful and carries himself very well. He relays messages that are needed to be shared and always stays in touch/ up to date with whatever is going on with your service. Not only that, he is highly educated on his work and explains everything he does/will do in an easy to understand way while still being informative. I wanted to also highlight that he does a good job at making it feel okay to ask questions where sometimes it doesn’t always feel that way at other car shops. He seems to treat everyone with the same respect and that is very much appreciated and I’m sure all their other customers will agree! Thank you Caliber Collision for making my experience so great with you guys!
I would like to highly recommend Caliber Collision to you, your family, and friends based on the exceptional services I have received. Throughout the process of repairing my car, the company has demonstrated professionalism, efficiency, and a customer-centric approach that truly sets them apart from the rest.
One aspect that particularly impressed me was the consistent communication provided by the company. I received daily text updates regarding the progress of the repairs on my car, which not only kept me informed but also reassured me that my vehicle was in good hands.
In conclusion, I believe that Caliber Collision dedication to customer service and quality workmanship makes them a standout choice for all automotive needs. If you are looking for a reliable and trustworthy car shop, I wholeheartedly recommend Caliber Collision.
Website
