Robert is the most professional driver I have ever encountered. He made being stuck with my Volvo 2018 the most easiest experience ever. I was very comfortable and happy. He knew exactly how to take care of the car and was very patient with me giving the wrong address and taking him outskirts of the city to get the key. Thanks a million Robert! You and your wife and the whole Sierra Towing company have been a Godsend.
I was very pleased with your tow truck driver on Sunday, December 28 when he came to Sunnyside and fifth To pick up our 2009 Ford flex to have a towed to our home. The gentleman was very kind he was He was very pleasant. His vehicle was very presentable and he was very helpful. We greatly thank you for your help and for your service. I also thank AAA for contacting you guys to come and get our car
Filling a police report tomorrow morning. “I don’t care” wasn’t the right response when I confronted you about illegally towing my car from a visitor’s spot, Mr. Male Worker. See you in small claims court.
My vehicle was towed illegally by Parking Pros (formerly Sierra Towing) on December 5, 2025. I was parked legally along a plain concrete curb with no signage, no curb markings, and no posted parking restrictions anywhere in the area. The tow truck driver Odie admitted to me that no one had called in my vehicle and that they were originally responding to a different call that fell through . He told me they towed my car simply because they saw it while driving through the complex. The entrance to the property also has no required tow-away signs, making this tow unlawful under California Vehicle Code § 22658. I am requesting a full refund of all towing and storage fees and for the company to acknowledge the tow was improper. Probably why they change their name to “parking pros” because that’s what they’re not!
AAA sent out Sierra Towing to replace a battery for my friend and Milton was SO helpful and friendly, and patient with us . I am so appreciative for how quickly he helped get her car functional again
Most dishonest people I have ever dealt with, I asked for my vehicle to be towed to a AAA yard and tow truck driver said yes we have one. Sierra towing ended up taking my vehicle to their friends body shop CLOVIS AUTO PROS and they are NOT a AAA yard the dishonesty is still costing me after 3 months of his buddy’s shop hold and what looks like they are swapping out my parts. If I could give 0 stars I would. Don’t be fooled by Sierra Towing I’m still car less because they are what seems to be a fraud network. Garbage! Be careful people!
(Great service and a Professional tow truck operator). We booked Sierra tow for a long haul tow from Fresno to yuba City California. They were fast to respond to our inquiry and were picking up the vehicle within 45 minutes of receiving the call. The service truck that was dispatched was an immaculate shape all the way down to the shiny wheels. The operator John was very professional and maintained patience throughout the entire process which set a calm tone for our situation and really made us feel like it wasn't that big of a deal which resulted in us getting through the situation of a broke down vehicle and getting on with our night.
Honestly it sucks getting a car towed because a grown k8d decided to park somewhere they shouldn't have.
I didn't know my car got towed till 4:30pm Friday. Zoomed to the clovis location. They told me it was at the Fresno site. They said they would call to ask them to hold the car for just a bit while I made my way to them. A couple blocks away I called the clovis number, they double checked that fresno was still open. Sure enough they were.
Both sites have wonderful employees and I am appreciative they let me come by a little late to get my car.
No one likes being towed. I've had to deal with really bad tow companies because of other people's misjudgments. This place is primo in comparison.
Today, I had the best experience with Sierra Towing. I wish I had the technician’s name! He was the best! Professional, friendly, helpful, punctual.. I live up in the mountains, rainy/snowy day. He tested my battery, and gratefully, I purchased a battery. Thank you so very much! Sierra Towing, this guy deserves a raise! Robyn Pearson Bass Lake, Ca
Sierra Towing was the company dispatched by AAA when I called for roadside assistance. They arrived quickly & got me a new battery installed fast & affordably. Joseph was very nice & helpful. Great experience. Definitely recommend!
Very great service! Jason came out to help me with a tow very short wait time and he did a great job towing my car with a fallen off tire Great service definitely recommend! Thank you Jason!
NOT EVEN 1 STAR........ Sierra Towing Company is a complete waste!! They are outrageously expensive and rip people off; employees are very rude, and all around they seem very shady! My husbands car was towed in the middle of the night and put in impound... for less than 12 hours they charged $590!!!!!!!!!! Give me a break! For what?? I would not recommend them at all to ANYONE, even my worst enemy! Very unsatisfied!!!
I had a great experience with Sierra Towing Company thanks to Jason. He showed up right on time, was very polite, and spoke with respect throughout the whole process. His professionalism really stood out and made the experience smooth and pleasant. I truly appreciate the excellent service and would recommend Jason and Sierra Two Company to anyone.
THANK YOU HERMAN! stranded on a scary country road at 1am. No lights..just orchards and stars. He came and towed us home in reasonable time.he was a very pleasant and kind professional person who helped ease a stressful situation..
My brother’s car was towed in Fresno by Sierra Towing (Clovis, CA) and the bill was outrageous — $682.50 within minutes. They charged $385 for the tow, $105 for a “daily storage fee” even though the car was picked up the same morning, it wasn’t even in their possession for a full hour and $192.50 for an “after hours gate fee.”
This feels like predatory pricing and unfair towing practices. If you’re searching for Fresno towing companies or reading Clovis towing reviews, know that Sierra Towing piles on charges fast. People deserve fair Fresno towing rates, not hidden fees and double billing.
I’ll be filing complaints with the City of Fresno and the California Bureau of Automotive Repair so others don’t go through this.
Honestly I thank god for shane he did a wonderful job excellent excellent customer service highly recommend he took his time making sure my car wasn’t damage he was patient and completely nice I will again recommend this company to my family and friends I was highly satisfied!!!! SHANE DESERVES A Round of applause !!! Thank you
My husband and I were stranded on Friant Road... Right near the 41 freeway access which was very busy. We got a phone call from Jason KIRBY our tow driver from Sierra towing. He was prompt letting me know he was on his way. Took us to where we needed to go got the job done was efficient and just a very nice person. If I ever need a tow truck driver, I will call this company and ask for JASON thank you.
A picture is worth more than a thousand words. Just watch the video and read the law:
California Vehicle Code Section 22658(g)(1)(B) “A towing company shall immediately and unconditionally release a vehicle to the legal owner or the legal owner’s agent upon request if the vehicle has not yet been removed from the private property.”
“Immediately” - means right now, no delays
“Unconditionally” - they cannot set conditions or demand payment first
“If not yet been removed from private property” - once it’s still on the property, they MUST release it
If I could give less than one start I would, my car was towed from Clovis . Employees gave me the wrong information . To take the car out charging me an additional $400. First a lady gave me the incorrect information, adding an additional $200 . Then when I went to get the car the tow man said it would be a little over $700. Because it was after hours . The first employee told me the cut off was 8pm. Although the tow man told me to wait until next day- they still are charging me a gate fee , $175 and an extra $95 totaling over $900 . Worst experience ever . These people should really be sued for malpractice.
I called to get assistance because my car fob was not working because my car battery had died. Salvador came to aid me in getting my car started. When I explained we needed to move my car to get my mother in laws truck started because her battery was also dead. He offered to assist her also. He had great customer service and was able to explain what we needed to do so that this doesn’t happen again. Thank you again Salvador for all your help.
They stickers my car in my complex while under my stall. I completely understand my tags were expired! But the 5x7 sticker completely ruined my car window. I tried to get it off and it’s completely stuck. They last thing I want to do it get a blade to my window or scratch my window. Do better and get better sticker for this stuff. At some point this is vandalism to my car when these stickers aren’t ment to be put on windows like that. Please do better.
I just have say the truck driver I had is the Best! I was so worried n nervous about my car. Yes I am that strange one that is in love with his car! LOL! He took sweet care and time to ensure my NSX wouldn’t get damaged! I am really sorry for the fact that I didn’t remember his name after he drove off I realized that, I think it was Robert. The hour drive home seems to go by quick due to the conversation (forgive me being chatting Cathy). Hope this company knows what a professional gem they have! He got my baby home safely and without any scabs! Thank You and she thanks u too! You are awesome! Now the guys at the tire shop they need to take some notes from you! Thanks for saving the day!
All I can say is “Over and Beyond “ Robert was so nice and talkative and made me feel so comfortable. Sierra Tow you have yourself a gem in this employee, his truck was clean inside and out and the Cherry air freshener was nice. Great experience and will most definitely use and recommend your company.
I’ve never used this company and never would. I’m only writing this to complain about a driver who nearly ran my 97 year old father and me off the road, between 7-7:30pm on 12/27, while merging onto the 180 freeway from the 168. I had just merged on when the tow vehicle speeds up along the driver side, barely passing me and commences to quickly merge into my lane. We were aligned with middle portion of the flatbed when he started to move into my lane, almost running the flatbed into my car. I laid on the horn but he kept moving into the lane. He obviously didn’t care.
PSA: The hours listed are for their office, NOT the actual tow yard. They also do NOT advertise that the number is a 24 hour number that can be contacted to have a driver open the gate, you just have to pay an after hours fee. My car was towed on a Friday night & based on the hours listed I figured I was out of luck. Monday morning I visit this location to be told my car was actually at Belmont & Maple. Austin, at the yard on Belmont & Maple, was very kind, empathetic, and helpful and he let me know the information above. Storage fee for 4 days (despite picking my car up on Monday morning & being misled that they were closed on the weekends) was around $380. Towing fee was $520. My total came out to $900!
If they tow your vehicle, 100% call and pick up that same night! Don’t be misled by the information on their website/Google listing.
Sierra company was quick, efficient, reliable, professional and Jeremy was super awesome, friendly, professional and I appreciate getting us home safely. Thank you Sierra towing and most importantly Jeremy.
Came out to jump start our car and let us know our battery was most likely needing to be replaced! Had the battery we needed in the van and sold it and installed it on the spot! Less than 30 minutes and our car was up and running again! Great pricing too! Definitely recommend them!
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