Republic Services West County Recycling Center JunkYard in Richmond (CA)

Bad service, a long line and poor pay, for 40 pounds of plastic they only pay about 28 dollars.

The wait is ridiculous!!! There should be two people here at all times! Our tax dollars at work! Poor service!

This place is very slow but has its occassional days when u can get through the line pretty fast but expect somewhat of a wait when going here. Only one car allowed at a time. Material mist be pre-sorted when u arrive.

Service: CRV buyback Waited in line for over an hour, they only service one customer at a time. Then without warning, everything stops for an hour for the sole employee to take lunch from 12pm-1pm. Other customers had been in line for over 2.5 hours. When I called the supervisor to express my displeasure I was told that it has always been this way. But just because you have always done a job wrong and disrespectfully doesn't mean you have to do it wrong and disrespectfully forever. The truth about this matter is that it doesn't effect that many people and they are mostly working class. But this facility has the ability to service 5-10 vehicles at a time and they choose not to. That they choose to only service one customer at time insinuates that they do not care about the people who use that service.

I recycled plastic & cans. You’re in line for over an hour with only 3 cars ahead of you. 30 minutes per car to remove their items. After 1/12 hours. I was next and they closed down for 15 minute break. Although I live nearby I will drive to Berkeley from now on. Berkeley is very organized. They recognize people are human. I am livid right now. I can’t even turn around and leave this horrible place. I’m stuck until the break is over.

I came for first time to recylcle cans with my friend and the man who works helping you put your cans in each specific spot was so positive and uplifting teaching the rules in such a way to teach not reprimand one person was in a bad mood he said you got to jump out of bed with a smile your breathing a new day new time to outlook....it was refreshing to see such great person service and customer service that went above and beyond I was glad he enjoyed his job but his attitude was so postivue and uplifting. He needs praise and kudos for sure you Carl are a pleasure and your customer service superb!!!!

Bad experience. Rude and condescending service. After a great swim, I made my first visit this morning . After being waved in I said, "good morning". The attendant replied coldly, "please turn your engine off". I did. I asked if they were a part of the city or the county ( I recently retired from the county).He said neither. I asked who runs the center. He replied, "show me your ID". I got out of my car to get my license from my pocket and gave it to him. He said, "please get back in the vehicle". I reached for my license, he pulled it back toward him and said that he needed to input the information. I got back in the car and said, "Don't they teach you guys how to be nice to customers?" He replied, "that's not my job". I said, "okay, give me my license back; I'll take my stuff elsewhere. He said, "good day sir." I drove out to the street, called the phone number, and explained to a woman what had just happened. She said she'd help me so I turned around and went back in. She said "Good morning." We conducted the business and she thanked me for notifying her. I would like to feel comfortable referring people to this center to drop off their hazardous material, but instead I say, Stay far away from this place. Go elsewhere. CCC should take over recycling like Alameda County Household Hazardous Waste.

This place is awful!!!! They are soooo slow. How can management allow this to continue? Showed up at 9:45 and they just opened at 9:00. They took a break at 10:00 are you serious. What ever you do don’t go here!!!!!!

This is nearly our daily stop to turn in our recyclables. The staff is cool. The only thing we hate about the place is the one person at a time and the sense of being urgently rushed which I understand there is a line and other people waiting but it at times can just be nerve wrecking...otherwise love this place and grateful it is one of the few buy back recycle places left still up and running. Plus this place ain't far from where we stay so that's a plus too.

They are open Monday - Saturday 8am - 5pm closed for lunch 12:00-1:00pm. Always nice, they take the items to recycle out of the car for you. You just have to live in Co. Co county

They need to update the hour of operation information

I'm glad they're there, always helpful and courteous care prices.

Been here since 10:00am and now is 12:00 noon. They close for lunch till 1:00pm. I wish this place would have more employees to assist. There is only one employee here. Ontop of that I wanted to get out and leave but I can't...there is only one land. This place is not worth it.

This place is a joke. Waited a hour and 40 minutes to get to the front of the line just for them to go on lunch and wait another hour. Also if you get over $100 you get mailed a check that could take a whole month to arrive. Never going here again and suggest no one else does either

I looked at the online site for hours, and found that no one had entered them. So I called, when they happened to be open, and got an automated message with no opportunity to talk to anyone, and no mention of hours. So I drove there, on a Saturday, and arrived at 4:15, to find that they had closed at 4:00. Someone who worked there was on his way out and said their hours are on their website. They are not.

When I got there the person working there told me I better have my bags sorted from plastic to cans but the thing is I only had three small bags I was working very fast and he didn't let me finish then proceeded to say I told you man better luck next time, he didn't have to do me like that then when I was waiting to cash out the person behind me had a whole truck full which he did not have sorted out but he was being extra patient with him it's just frustrating ONLY come here if it's your last resort!

At one time i could just empty my cardboard without waiting 2 hours in line . And for them its money in the bank

I have never had anything but kind people servicing me and taking care of my toxic waste. Sorry people seem to think this is unsafe--I travel here all the time and am 70 and nevre felt afraid. Just wish I knew when they were open

Was told by the guy who weighs the recycling whenever I have cardboard to tell the front and they’ll let me go through however when I came back a few days later to do so I was let through by the gate people and then got yelled at by the guy sorting the recycling and weighing it when I stopped by the cardboard cans I decided to just drive off.

Terrible. Please go elsewhere. This place needs to be shut down. And I think the scale is off.

This place is false advertising. Says they close at 3:30 pm.. Get here at 2:50 pm wait in line for 30 minutes. Its now 3:20 and they are telling me there closed. I want to sue them for false advertising.

Well the guy who's working there is very kind and i can tell he works very hard needs a little help but better than that your money will be more than what you will get any where eals the other places cheat you

Says they are open on Saturdays and I arrived only to be turned away. Would give 0 stars

Go somewhere else to avoid driving to an unsafe part of Richmond and being heckled by staff.

I’ve been coming here for a few years, nothing but good things to say.

Great place to take in your recycling I prefer this place 100%..

The free compost is amazing stuff!