Pick-n-Pull JunkYard in Chico (CA)

Just had a friend pick up a small part for a my 97 Subaru. The women on the phone was very helpful and friendly in targeting the right part fit for my year vehicle. After the phone contact, my friend went to the yard and got the perfect part; said he had a good experience there. So, mission accomplished and successfully so.

If you go to the website you can se what cars are there before you arrive. If you can find your car on the website look for similar makes and models on the website. Every car i found on website is there, and occasionally i find one that wasn't.

Quick service and friendly, place was clean, got a decent offer on my old manual drive Sonata without the hassle of readying it for donation. Done within 30 minutes. Be well, old friend.

One of my favorite places to spend the day wrenching on cars! Great inventory and competitive pricing. It is a great alternative to paying full price for auto parts at one of the big box stores (Napa, O'Reilly's, AutoZone, etc.) Especially if you enjoy the act of wrenching on automobiles instead of just the need to get the part quickly for less money.

This place is a joke! My family has been going to pick n pull for well over 15 years. We always had good service and the prices were more than fair. I moved away from the area and recently returned. I have been to pick n pull 4 or 5 times since my return. Each visit there seemed to be something negative that happened with the employees there. And, it appears that the prices have jumped substantially. Not a little but, an outrageous amount on most things. A couple of the women that work there seem to have quite an attitude. They seem bothered by questions. Their prices are way out of line. Their website quotes one price but, wjen you go to pay at the store the price is something completely different! Higher! This happened with 4 different parts! I will no longer be going thete for my car part needs. Nor do I recommend this place anymore. It isn't what it used to be. I will travel to someplace else for my used car parts.

Mostly older vehicles wish they could somehow get a hold of newer vehicles

Got most what I needed, super terribly hot tho

I liked the work ethic of the guy checking people in. He was honest and direct as well as bilingual. No BS. That's essential when it comes to cars. However I am giving a lower rating because my husband bought a vehicle and was checking out at the vehicle purchase counter. That service needs massive improvement. Only 1 employee( out of 3 sitting there) took the time to look up the name of the item we needed to complete the purchase requirements. 2 women and a man. When I asked a question not only did 2 employees turn their back and ignore my question. I had to follow-up with " did you hear me?". Then got a response from one of the women. The man acted as if I wasn't there. They then asked for a signature for paperwork and never proceeded to say your all set to go to the DMV. In fact they said nothing. My hubbie had to ask if we were done. 👎 customer service.

Loved that they have everything you need, you can pull yourself but if you return its store credit no cash back.

The prices are good. The staff service is good enough. I did not like being given a key to match to a tire that didn't fit my car though. Now I have this tire I can never use because refunds are in store credit only. No thank you.

Friendly service, found what I needed. Prices seem a little high for what I was getting but still cheaper than a new part.

I go there all the time. They are always courteous and helpful. Even though I lost my $400 phone there the other day. They have been keeping an eye out for it. And I've searched everywhere. To no avail. But it's ok. I bought another one today. But being an auto mechanic? I work on many different cars all the time. And when I go, I'm usually looking for and/or pulling parts for several cars at a time. So note to self? Leave your phone in your vehicle when you go. It's easy to loose. Great work though. Fun place to learn too. Rather than tear your vehicle up replacing the part? Go here to take one apart first. So you know how it works and is assembled. Then go work on yours. Just a tip

I really don't like having to stand there waiting to get in. In the old days I would just leave my money on the counter sign in and be on my way without having to wait on anybody. Now they hide the sign in sheet and are in no hurry to check you in. Prices aren't that great, a lot of things aren't much cheaper than a new part and some parts are actually cheaper to buy new. These days I only go for the oddball parts that are hard to find online but then I get reamed on the price because the things I buy aren't on their stupid price chart.

Just called this place looking for rims, very dismissive when I ask for any age rim. Definitely a rude attitude, will not be back

If you're a felon with bad credit don't even try to apply and as for the company being a second chance employer not even close. But if you're looking for a large selection of Honda or Toyota and this surprised me even Benz and Subaru then it's the place for you. I bought my 2001 Civic motor there and sad to say it got a speeding ticket for 127 mph on my way to Chico on the 70, so yeah most likely anything you get from there is good.

We got there and found the truck with the part we needed. But the truck was sitting on the ground. So we went to get our jack. But you can't bring in your jack and they don't loan Jack's. So we had to walk from car to car and find one. So now we have a jack. Get in under and pull out the tools. Start wrenching and they call over the bullhorn it'd closing. They closed an hour and a half early. We drove 70 miles to waist 4 buck and not get our part

I come here often as it is the only pull your own parts lot in Chico, and their prices aren't terrible and they usually have what I'm looking for. Now for the reason for my poor rating. I recently sold them my vehicle because it was beyond totalled between the failing transmission, bad catalytic converter, busted wheel bearing, heavy power steering leak, among other things. I divulged all of this when selling them my vehicle and oddly enough they offered me more in store versus their online valuation. So I was happy with that, but after going back multiple times recently I discovered they are selling my car as a "builder" car for way more than they paid for it. I asked them about my old car, not knowing I was the previous owner, and they said they don't know what's wrong with it and is being sold as is...for almost 10 times what they paid for it. I watched the woman take notes as I described the issues the vehicle had when I sold it to them, so they in fact DO know what is wrong with their builder cars, they just won't tell you before you waste your money on those broken cars. Super shady.

They have definitely done some improvements when it comes to checking in and out. Everyone was nice and helpful. The help they give you when you sign in is nice but there is far more in the back. Just look around you will find what you need.

Disrespectful staff, watched them walk a gentleman back without paying fee because he was buddies with the manager. Wouldn’t even let me check the inventory nor would they check the inventory for me. Ps no Apple Pay so come with cash or card, and expect attitude from employees

Very helpful. I towed a car in and sold it to them. It was hassle-free and quick. I have also bought a battery and some other things for vehicles from them always helpful and no hassle. I recommend them.

Michelle was very nice and had wonderful customer service. The other guys were rude and demeaning… Thankyou Michelle for properly handling business!

Always had good luck. Call before you go to make sure yhey have stock. Bought a truck there went home changed fluids and brakes. Test drove it and had radiator fluid out the tailpipe. I took it in they fixed in and 3 hours had my truck back same day. Awesome customer service!!!!

like any auto pull it they have a lot there to offer and the service employees are aways help full but u can almost buy brand new parts for what they charge u for used. the previous owners were way better and kept a way better operation. very awesome people we miss you! lol. i refuse to give this pick and pull my business.

I love the place it's easy for finding the things I don't want to pay outrageous parts prices for. However customer service sucks. They claim to have loaner tools all which are some sockets and a busted wrench or two. They close at six pm but refuse entry starting at five.

Pros - 1. Clean yard. 2. A posted price list to save waiting in line just to find out. 3. A small portable hand-wash station. Cons - 1. Overpriced everything (radio, fender, seat, whatever). 2. $2 just to look. 3. Staff doesn't appear to like anyone. And I am actually a shopper who despises all that forced fake pointless courtesy found at Home Depot, Safeway or just about anywhere these days. Annoying pestering employees bombarding me with dopey queries about how I am doing today. None of your stinking business, that's how I'm doing. But when asking questions, it would be nice to feel understood and perhaps a wee bit appreciated.

Top notch one of the best junk yards that I have ever had the pleasure of being a customer at.... And I'm a mechanic who lives in Northern California but grew up in Southern California working on cars and going to junk yards..... They've got very helpful friendly staff they run a tight ship they have great prices

This place was a complete mess- no organization at all and employees were not helpful & didn't even attempt answer my questions. Also, the cherry on the top- the guy at the front desk shorted me $20 - on my change. I gave him a $100 bill & my total was $56.... he gave me $24 as my change!!! I was in a hurry which is why he probably took advantage in the first place so I didn't notice till I was home... There with the receipt was $24 wadded up... I guess it's my bad for not double checking it and assuming people ( especially people in his position) would be honest.... You live & you learn... Right