My go to company! Timely, honest, clear communication and if they can't get the job done they are ready to recommend smaller rig companies who can! I am very grateful for their time and professionalism when they didn't make a penny! I wish all businesses had this level of customer service and support. Thank you Devin!
My daughter’s car wouldn’t start so I drove up from the Bay to see if I can figure it out. Ultimately, I had to get it towed from her apartment to a local shop. Enter Jim’s towing. They were there in less than 20 minutes. Family owned and operated and you could easily feel that based on the care and service they provided. These guys are true professionals and I am grateful the got us out of a tough spot.
Yesterday, my daughter, a brand new licensed driver and first-time car owner, accidentally locked herself out of her car. She was really nervous about how the whole situation would go. But when the team from Jim’s Towing showed up, their kindness, patience, and professionalism completely eased her nerves. She couldn’t stop saying how grateful she was for how they handled everything. Thank you for taking such good care of new, first-time drivers like her!
I’ve worked with Jim’s towing more times than I can count in the last 10 years they are easily The premier tow service in the area. Great prices great communication and punctuality.
Worst towing company. Took my trailer and said they had it no more because it was wrecked. I know it was still fixable, the owner even seemed like he was lying to just keep it and sell it. I just got 5 thousand dollars stolen.
Good people. Fair , honest, and friendly. Family owned and operated. If you find yerself in need of a tow, or have yer vehicle taken by the lawmen round these parts of the country.....you only hope that its Jims towing that yer lucky to deal with.
Jims towing...great towing service, deals on used cars and considerations for those who have needed towing service or been in an auto accident. Family owned and operated, master mechanics, 35 yrs in business, expediant 24 hr towing assistance... Jims towing has it all right here next to Thortons. Need a tow? Call Jims Towing day or night! You might even get JIM himself!! If you do tell him Micky Mouse says Hello!
This place has helped me out twice now, and they are by far the best towing place ever! Super kind and helpful people and they do a fantastic job. Hopefully I won't need another tow anytime soon, but if I do, these are my guys.
Father and son (Jim and Jesse I believe) came to pick up my broken down car at the store last week. They were fast to arrive and very helpful. They tried to give me a jump before anything else but when that didn't work, they checked to confirm the issue I suspected might be the problem. Going as far as to literally crawling under my car to check the problem. That's dedication and above and beyond what I expected! After dropping off my car safely to my home, I ended up arranging for a friend to work on it but needed it towed again. They came out the very next day to pick it up and safely deliver to the address I gave them. They were really cool guys, knowledgeable and I really appreciated everything they did for me. I have the company number saved in my phone now and hopefully I won't need their service again any time soon but they will definitely be my go to should anything come up in the future. Thank you guys so so much for the great customer service and thank you for making an unfortunate situation feel a little less stressful.
Awesome customer service Jim and Jesse saved the day when one of my tires went out on my BMW and needed a quick tow to a tire repair shop from my house. Highly recommended professional and trustworthy. Thanks again Jim’s Towing :)
All I can say is this tow service is great they came right out took my Jeep down to Auto stop they are professional they are courteous they are personable and they know what they're doing and their prices were very very good!
Excellent staff. I had a few questions regarding a vehicle I previously owned there. They answered all my questions and even helped with extras I didn't even expect. Very nice and understanding staff. Definitely would recommend them as my first choice!
Quick service and if I need a tow or in our case a jump start again I will call Jim's Towing. Their equipment is clean and modern, and I wouldn't be worried at all having them hook up to my wife's BMW or my Harley good company decent price I'm a satisfied customer.
I called the other day and got a bid for a job and spoke with a person. The owner likely. He sent a employee out to my job site and gave a price and said he would call me and let me know if he would take job. He never called. I left message again and still no return call back. I would not call this company ever again. Lack of professionalism.! The employee that showed up didn’t want to do the job and I’m sure he told his boss that. But at least rerun a call and let me know and not lead me to believe you could do it. That’s not good customer service and for that, I give this company 1 star, For showing up for the bid. I called another company to do job.
I've used Jim's several times I always get great friendly service. I never have to wait long even when he's on another job. Very dependable and his price is competitive
The staff was all really friendly, the prices are great and the service time was as well. The tow truck driver even let my 8 year old autistic son help him take our car off the tow truck. He gave him a pair of gloves just like his to wear and everything. My son was ecstatic. Defintely would recommend to others and will be a return customer if I need a tow
I have gotten a tow from them before, but this time I locked myself out and Jim came out and unlocked my truck within 20 minutes of calling him. Very friendly and quick. Thanks Jim!
Can our in less than an hour, tried to jump start first and would knock ten bucks off but wouldn't work. Very friendly and helpful. Have pretty accurate quote over the phone.
I had issues with my car starting and couldn't get it running. I tried jumping it before but it would not start, so I was forced to get it towed to the mechanics. When I called Jim's towing they had a very friendly man over the phone and the tow truck arrived quickly! The best part was the guy who came to get my car! I unfortunately did not get his name (he had an earring though) but he was very friendly, cracking a few jokes here and there. He was actually able to jump my car! I was worried about getting my car towed (never done it before) but this guy made it seem like no big deal. Hopefully I won't need my car towed again, but if I do I'll be calling Jim's Towing for sure.
I am very pleased with Jim's towing, the staff is very professionally, friendly and works in a timely manner. I will be using their services in the future if need be and I would highly recommend them to close friends and family. Thank you so much Jim's towing and staff...keep up the good work.
My friend locked my only key in my trunk while helping me change my tire. The police called a tow company to come unlock it for me but they never even showed up. After a hr i called jims and he was there in 10 min! He got into my bmw without messing up my door also. The only place to call for anything! Fast,reliable and professional!!
Hands down the best towing service in Chico! They even try and help with solving your car issues as to what might be the problem. Good ,fast, and reliable service.
My truck broke down today in the middle of an intersection and the tow truck got there in great timing. The driver even figured out what was wrong with it. He was really helpful and made the experience easy for me. I got to drive my truck home after he helped me. I didn't get his name but I a very greatful. Thank you so much
They were excellent, I called them yesterday for a flat bed to tow me to walmart to get tires and within 1/2 hr. they were at my house. My driver was excellent and very careful with my old van. I will definitely use them again when I need a tow which I hope its no time soon. Oh and by the way the rates were great.
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