Pick-n-Pull JunkYard in Newark (CA)

You will be racially profiled by a Hispanic lady if your black. I sat in the parking lot after right afterclosing, there were other non black patrons in the parking lot sitting and working on their cars. I noticed that she was observing me, as I proceeded to exit she followed. Then I decided to pull over, and she pulls over. All while there were other patron still on the facility parking lot smoking, sitting and working on their cars. This lady needs to treat everyone the same.

Today, Oct. 27th, I went to get an exhaust manifold for my vehicle. I spent 4 hours removing it and when i went to purchase it i was told by Fernando they don't sell that item. He refused to let me talk to a manager and there are no signs saying they do not sell them. Also if they don't sell it then why is it out there? Worst customer service I've ever dealt with by far. I will post pictures of all there signs apon entry.

2 stars just because it exist, and if you have a more rare, older, car, it can be a great resource. However, the prices are very high for used parts that you pull. About 50% less than buying new in my experience. 20 years ago you paid about 10% of the cost of a new part.

Forget my ticket for return my axle part only show the ticket picture with all the info, and the cashier Erica very bad costumer service, she rsponse very agressive and the manager too y they didn’t return my money or store credit ,

My husband bought Lexus seats and they ended up not working for what we needed. They did not give him a receipt when he purchased them because the system was “running slow.” He headed back over there and the same man who sold him the seats not even three hours earlier refused to give him a refund or “store credit” because he didn’t have a receipt. He paid by debit card and they still wouldn’t work with him. Beware of here.

Won’t answer there phone been calling for hours it just rings… not good business…

This place is awesome! I walked out with a floormat for a dollar. Bring your tools!

Like to go there , to see if they have any parts I may need for my 3 vehicles before I purchase in a store. These days their prices for used parts and scrap metal is insane. Sometimes and certain things need to be bought brand new. I still love the concept but guys, geez bring the prices down a little.

Not much to say but it's just a salvage yard to get parts for vehicles and accessories that you want or need. Just practice secure parking. Making sure your door's are locked windows are up. Keys are with you. If you leave anyone in the car. Tell them don't talk to anyone and press a firm hold on the horn if someone won't go away and keep the hold until your driver or a employee arrives. Don't park far away from entrance. For the most part I've never had any trouble with my vehicle at the salvage yard. Some places have food trucks on site. Portable restrooms are sometimes provided.

This is the place 2 go 2 get your parts.... I brought my son 2 experience the yard. He was old enough 2 go in and was very excited.

They advertised having a Toyota matrix which they had received 2 days ago and it was in row 112. I went there because I needed a part for my Toyota matrix.I searched row 112 carefully but there was no matrix. I went and asked the person collecting the entree fee about it and showd him their ad. He said it is there. We got it 2 days ago. I said I did not see any matrix but there is a corolla that looks like the one in your ad. He asked is it gray? I said yes, gray silver. He said that's it, corolla is matrix. I said corolla is not matrix, they have similarities but they are not the same. He said then they made a mistake. I said your ad wasted my time. Can you check to see which other car has the hatchback glass that I can use, I know about Pontiac vibe, and already checked them. Any other car you can suggest? He said that's it. We don't have any. I repeated, can you check? He got busy on his computer for less than 10 seconds and said we don't have it.I said but this is not right. He loudly said do you want your money back? At this point I was upset, not much because of the mistake in their ad but, mostly I was upset by his attitude. I was thinking about the value of about 3 hours of my time and the transportation expense and this guy really thinks it is okay to keep the entry fee. I grabbed the 2 dollars and left, thinking about how unprofessional people are placed there to act as experts and help the dumb customers. So sad in deed. That's all.

This place is a rip off. You might as well order new parts with the prices they charge here. Maybe not for everything, but it's definitely worth checking the price online for a new part. They will nickel and dime you here. I just came here to get some specific wire harness and a switch. Should've cost around $15. They charged me around $45. $18.99 for the wires. $11.50 for this little window switch, and $5 for the wire pigtail connected to the switch. It says on their sign not to steal and then they rob you blind.

Car that I want to pull brake rotors was not ready for me. The crew placed the car on the wheels bases, however the car wheels were not removed. Joseph store manager telling me to I remove the car tires. The store manager Joseph not follow up with his employees to ensure the cars staged/ safe and ready for the customers.

Great place to pick a part for your car. Very organized and they are able to tell you if they have your car in stock. Bring your own tools. Note: while they do take returns with a 30 day receipt they do not issue ANY refunds (not even credit card), only store credit. The sign that says no CASH refunds is misleading and should be changed to better reflect this policy.

Great place to pull your own used parts. The staff are really nice and as helpful as they can be considering it's a do it yourself kinda place. If you're having difficulty pulling a part, there is a guy named Efrain that roams the yard that will assist you for a fee. If you ask a staff member they can point you toward him or maybe even call him for you or give you his number. He pushes a cart with his name number and parts puller on a sign. He was a great help and the money spent on his assistance was worth it. The car buying hours begin at 8 on the weekdays. The junkyard opens at 9. I guess they do close at 6 during the week. On Sunday they were open from 8:30-5:30. Probably best to call ahead and ask their business hours. Sears and harbor freight tools are just down the road in case you forgot or need any tools for the job.

Junkyard heaven All the parts you'll ever need for your project or cheap repair. Friendly staff

Be careful at the cashier they charge me for 2 leaf spring when I only had one and the guy lied about the price, the price was right next to it. I had a hard time finding the price but when I found it, it said 40 on the list, why did he tell me it was 100 bucks I confronted him and said their system was down he couldnt fix it, it's not the first time they try to over charge me that's the reason I hask them how much, and what are they charging me. Last time I bought one cylinder head, and they where charging me for rocket arms the car don't even have rocket arms, be careful at the register

They make selling your junk/unused vehicle super easy and straight forward. Give you options and time frames ( drop off or pick up) . Everything was well explained, they helped with all paperwork.... We even left smiling! They have always been helpful finding parts, and truthful about quality and value. Friendly staff!

See Pic. I have to say I got a good deal overall in my purchase. But as I was leaving, I noticed my receipt total was $112.99, but below the total there was a different charge of $121.99. I was being charged $121.99 vice $112.99. I confronted the cashier about this,, and after making me wait for 15 minutes the cashier gave me back the difference in cash. The cashier said there was a "glitch" in the system. If you look at the bottom of the picture, it says: "number of items purchased: 2", which was not true: the number of items I purchased was 3. So what she did was she charged me for two items I didn't buy, and she charged me more money for theirwoth. And she charged me making it look like I was getting money back as if it was a cash transaction. Beware, this guys are SCAMMERS at the registers.

They doesn't have enough cashier open there is a big line with only one cashier working

One of my go to junkyards. It was cool, but there is high turn over of staff members and there seems to be a bunch of people trying to charge everything the highest prices or like new. I've always been respectful, but when you get headlights from a 91 and try to charge me, "like new", that is absolute BS. I've gotten to the point where I've prepared an argument if I don't like the prices.

Excellent but not perfect: Pro: Great inventory details which can be searchable online. That's how I located my car. However they only guaranty the car be there and not the parts that you need. You need your own tools to take out from the car. So, here you have to know what you are doing. I got helped from one of the customer there (I paid him $10), but he was very helpful. The reason I took off 1 star is because they don't answer their phone, so I didn't have all the details I needed before driving 20 miles to their place. However I took a chance and it all worked out. My driver side window control was not working so after getting the parts ($15), and taking it to my local mechanic who changed it for me for $30, I was able to fix my issue for a Total of $55.

The manager at this store does not seem to understand the differences between various car parts. I spent a few hours pulling 2 control arm bushings. Instead of paying less than $10 for these as advertised on the website, the manager tried to charge it as a motor mount. I showed her the picture of what it looks like on a car and that it is not a motor mount but she refused to accept my explanation. I ended up leaving the bushings. In fact, she took them and threw them in the trash bin. At this location, the manager will charge you whatever she thinks the part is. On the other hand, there is one nicer gentleman who works at the yard who is reasonable. Try to avoid the manager when paying as she is very unfair.

Money given regarding the car model and not condition , overall reasonable

Worst place never answers their phone so what’s the point in having a number listed when it’s never answered. Tried calling them for 7 days about my car that broke down there as I wasn’t able to pick it up as I’m from Oregon

Boyfriend's car was stolen straight out of the parking lot while he was inside. Broad daylight, early afternoon on a Tuesday. Another patron said that his car had also been stolen from that lot within the last week (that car had been recovered, and the guy was BACK for reasons I don't understand). Please be aware of the risks! I won't be coming here.

Great selection of cars to pick parts from