All Brauns Towing Inc. in
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Address:8150 Enterprise Dr, Newark, CA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Zip Code:94560
Working Time and Location
What clients say about All Brauns Towing Inc. in Newark (CA)
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Very unprofessional, I would like to know why do they take pictures my license and insurance on their phone? He was saying that he needed to place information in so why not right away but instead taking pictures claiming it’s a company phone? I would like to know answer to that before I contact my attorney? No whatsoever their policies copies on the site but they like to preach it about to you. Go on the site that’s what they say? Don’t you have a email address so customers can address issues to you? !!!! Why don’t you provide your written policy to the customers right there on spot? and under what policy is that you have personal information on the cell phone? I would like to get a copy of that. On another note people that answered the phone very rude and unprofessional.
Jul 28, 2025 -
It’s not about towing !!! it’s about professional ! Misbehavior with people
Jun 27, 2025 -
They towed my truck and trailer together but charged for both of them 3700$ for only one day and reception guy is bad and root.
Jun 24, 2025 -
Predatory towing at its finest, a big News Outlet needs to investigate this place ASAP. Took my car from my apartment, mind you my permit was displayed properly and I was parked in my OWN spot. Then demanded $550. It’s no wonder at all why they have 1.5 stars on here. Everyone should be calling the police on these people and taking them to small claims court. They should not be allowed to keep getting away with this. I hope the owner sees this and knows I will see him in court. Good luck buddy. I’m also disputing the charge with my bank as we speak. Thanks for my 550 back.
Jun 16, 2025 -
This business will not reply to your messages - don't waste your time. Instead, report them to the police and sue them. I recently contacted this tow company to confirm a pickup time for my girlfriend’s vehicle, and they instructed me to arrive at their office by 12:45 a.m. I arrived at 12:22 a.m. and waited patiently in my car. During that time, four different employees passed by without offering help or even asking why I was there. The person responsible for releasing the vehicle did not arrive on time; when I called to check on their arrival, I was rudely told they’d be another 10–15 minutes, and that “calling multiple times wouldn’t make them come faster.” This was only my second call, yet the dismissive attitude felt unprofessional and inconsiderate. After waiting well past the agreed-upon time, I finally retrieved the car. Even though the vehicle had been in their lot for less than an hour, we were charged $580—a fee that I believe is excessive and imposes real hardship on people who are just trying to recover their own property. I discovered that the car had been towed simply because the visitor placard had fallen behind the dashboard, making it difficult to see. I showed this to the employee upon release, but they refused to look or document the fact that a valid pass existed. In my view, towing companies should charge according to how long a vehicle remains in their lot, rather than defaulting to a 24-hour rate. The current system puts the heaviest burden on those who can least afford these inflated fees, and the staff’s behavior demonstrated a total lack of professionalism and respect. Call to Action: If you share these concerns about predatory towing and excessive fees, please reach out to Newark’s elected officials and make your voice heard. Ask them to introduce or strengthen regulations that cap towing rates by the hour, not by the day. Together, we can push for fairer practices.
Apr 12, 2025 -
Don't even want to give 1 star. Extremely terrible experience. Made us wait for 2 hours and then after wait said they will accept only cash. Really really bad service.
Mar 15, 2025 -
Terrible experience, they towed my vehicle without any notice , they say I was parked in no parking zone , I will let the court decide that, There fees to release the vehicle is outrageous 580$ for release. This company is taking advantage and towing whomever they feel like. They need to get back into legal limitations.
Mar 10, 2025 -
Listen they tow cars, not a good way to make friends or 5 star reviews. However they are very professional, provide prompt service, very nice and helpful. If you see their name as the towing service for an apartment, follow the rules, they tow quiet and fast. If you need a tow company they are a solid choice.
Feb 25, 2025 -
This company is a predatory towing company. The front desk employee was also racist towards me. At the end of my parking garage, there are 3 spots, boxed between two concrete walls. The parking garage never fills up, and the 3 spots are approx 23 feet from side to side. These spots get filled one of two ways 1) someone parks in the center spot and 1 car is fit, 2) people park in the side spots slightly over the central white lines to fit two cars. When I arrived at my apartment complex last night, someone was parked in the far right spot, about 1/2 way over the line separating it from the middle. I parked in the far left spot barley over the line as I have done countless times. My car was towed without warning at ~1:30 am with illogical time stamps: Observed: 1:39:29 Dispatched: 1:39:29 Authorized: 1:33:00 Arrived: 1:33:36 Removed: 1:37:00 Completion: 1:55:00 Note that dispatch and observation are identical in time and are done post removal. Then, I went to pickup the car and get information on why the vehicle was towed. The native man at the front desk commented that "my people had taken over native land and seized it from the natives to create the great state of California in order to ensure us rights like access to the court system". I am in the process of reporting this company to the BBB and am speaking with a lawyer about legal action. Photos: Made up times (from tow company) Photo: Picture of my car (RAV4) and other car parked there (from tow company) Photo: Picture of standard parking over white line for another car the next morning (from camera) Photo: Pattern of predatory towing from BBB
Feb 06, 2025 -
Crooked people. When you talk to them, they employ tactics of speaking in loud voice. Don’t let that deter you asking questions. Also they are supposed to give you itemized bill BEFORE taking payment,but they don’t do that. I would give 0 star.
Jan 18, 2025 -
My car got towed for a visitor “parking violation”. You can see in the photos attached, a parking permit was submitted the same minute they filed the violation. This is insanely predatory and unethical behavior, only to be paired with some of the worst customer service I’ve ever experienced. The guy on the phone was immediately defensive, using blame tactics and unnecessary volume. We asked for the time they ran my license plate and he refused to shared that information. I will be filing a claim and will take legal action if needed. It took $550 to get my car back. Leaving 1 star because it doesn’t allow me to submit with zero stars.
Dec 08, 2024 -
If you are going to tow a car, I understand. But damn, straight up damaged my rear bumper tab and my rear mudflap was just hanging. It's all about that $550 you guys like to grab and go.
Oct 04, 2024 -
They towed a service vehicle. My employees at a service call doing his job and was in talking with a customer for 5 minutes and this company towed his car. The tow truck had to have been stalking the neighborhood. This is Predatory practices and is extortion at its finest. Come to find out, its 365.00 to get the car back, 2 hours of lost productivity at 265.00 per hour, and an uber ride for 55.00 to go get the car out of impound. Overall 900.00 is what they took from me. They say there are signs posted however none are visible on the street where the car was parked. I will be filing in small claims.
Aug 28, 2024 -
They tow my car from my parking lot and charge me 550$ they say they pick from parking number 3 but they pick from my parking number 4 I show then proof but they don’t listening I have all parking and property proof if management read this massage contact me my invoice number 53762 I add property number which you pick my car if you have proof show me your manager in Newark branch say he can’t provide me and proof
Aug 19, 2024 -
They dont communicate with you at all, they dont give you any ticket or warning! When you ask them something they dont know the answer, they are not polite and they only care about money. When I contact them for towing a car they arrived very late and it seemed they didnt want to work at all, however, when I got towned by them I parked for short period of time. Also, when I arrived to the company to get my car back they were racist with me and my wife, this company is the worse of the worst
Aug 13, 2024 -
I had a really bad experience with this towing company. Our car was towed from our neighborhood even though we were right there and told the driver we were about to move it. My husband even had his hands on the car, but the driver just sped off with our car and drove recklessly through the neighborhood. This was both unsafe and unprofessional. We tried contacting the company to discuss the issue, but they’ve been racist, rude and unresponsive. Just prepare to take legal action with this company.
Jun 09, 2024 -
I recently had an unfortunate encounter with All Brauns Towing, and I feel compelled to share my experience to alert others in the community. On a Sunday night, my car was towed right in front of my eyes from the Bridgeway Community in Newark, CA. Shockingly, there were no visible signs indicating that parking was not allowed in the area. I have photo and video evidence documenting the entire incident, and I can confirm that the towing occurred without proper justification. This isn't an isolated incident. Numerous reports in the neighborhood highlight a disturbing pattern of All Brauns Towing engaging in similar illicit towing practices. It's essential for everyone to be aware of this concerning behavior. I was appalled by the rude and confrontational behavior of All Brauns Towing's staff. It was evident that their primary focus was on extracting money rather than following proper procedures and adhering to ethical standards. In light of this experience, I intend to report All Brauns Towing to the Better Business Bureau (BBB) and explore legal options. I encourage anyone who has faced similar issues to share their stories. Be cautious when parking in areas serviced by All Brauns Towing. Verify parking regulations and consider alternative options to avoid falling victim to their predatory practices. I hope my review serves as a warning to others, prompting heightened vigilance in dealing with this towing company. Please share your experiences to build a collective awareness and protect our community.
Dec 11, 2023 -
This experience was nothing short of a scam. They towed my car and forced me to pay $550, insisting that everyone pays the same, but that's far from the truth. What's even more baffling is that, despite claiming to charge extra for non-working days, they were towing cars at 1:30 am on a Sunday. How it’s is non working days for release if you are towing on same day. It's evident that they're in it for the money, not customer service. If they had asked for $255, that would have been reasonable, but they tacked on gate and storage fees without my consent. It's their responsibility to keep the car in the same condition when they tow it. I had to sacrifice our Thanksgiving plans with my family because of this pure scam.
Nov 05, 2023 -
Yesterday evening i cleaned my car in side i removed my tag i had my car permit at that’ time . literally within 5 mints i just step in my apartment to grab something. . they came started to towing car i talk to them explained everything they don’t understand . . they just ignored me and without listen me . took my car the first thing they all are person uneducated don’t know how to talk . i asked to them what’s your name they refused to tell name what kind of this company policy where they can’t tell the name to person with they rude . They they changed $534 . that’s a lot while charging i asked to guy what’s the name of two person who towed my car im gonna complain against them because without listening me they run with my car he said first you pay me then i give you name name after charge me he said no i can’t give you the name he was lyer person his name Nova i don’t know he told us real name or fake . we have to speak up against this company . This company opened just for collect money from people . the other thing this company doesn’t have management i asked to guy who is your manger he said i don’t if he doesn’t know who hired him for job . This towed company must be banned .
Oct 14, 2023 -
Price gouging (verb) • increasing prices to a level that is much higher than what’s considered reasonable or fair. Very shady, predatory, money hungry business. My 60 year old mother forgot to hang the handicap tag in the car bringing in groceries & they got her. The appointment to pick up the car was at 2pm, guy shows up at 2:40. People next to us waited over an hour. We asked for a discount as a courtesy for the circumstances & bills due at the end of the month. But dude had no empathy or remorse. At one point he laughed about how it takes less than 2 minutes to tow a car. But we get a 40 minute wait & $525 fee because my mom made a simple human mistake. $125 gate fee just to open a gate with a clicker remote. What happened to doing jobs that actually help people & improve quality of life instead of price gouging & robbing hard working Americans? Karma is real, people
Sep 23, 2023 -
Preparing to take legal actions with this company as I write this review. Rude, racist and sketchy thugs roaming the streets trying to tow people's cars away at places where there's no "no parking" signs and any implications that parking is prohibited on the curb. For the numerous peoples below who have similar experiences, please also consider filing complaints on BBB and take this company out of business
Sep 11, 2023 -
Parked my car in front of my house to drop off food with my emergency turn signals on and I come back outside to see my vehicle is missing. Checked my camera and I see that these people towed my car.. I called right away to the tow yard and the representative is extremely rude while giving me an appointment for 8:15 pm. I drove down there really quick to see the tow truck drive leaving my vehicle in their yard. I asked them if he dragged the vehicle the whole way and he said "yup" without a care in the world.. I told him that the vehicle is all wheel drive and he smiled and said someone will be with me.. I walked to the front door and can hear people inside. Waited for about 20 minutes and see people coming out that looked like thugs. Called their number to ask if there are people inside that can help me and the same representative said in a rude manner "your appointment is at 8:15 and you'll have to wait" then repeated himself "your appointment is at 8:15 sir, you'll have to wait..." While the person on the phone was very rude and told me that my appointment was at 8:15, some guy named Jonathan showed up at 8:20 pm. Had me grab my registration and insurance, I looked at my car to see damaged on it. Told Jonathan about it and without reviewing any details, pictures of pick up to see if there are damages, he replies right away that they didnt do it. Takes me inside and doesnt give me any details to my questions, his reply was "it'll all be on the receipt after you sign the digital pad.." No explanation, no pictures, no videos, not listening at all but telling me to sign if i want my car out, otherwise he can't help me. They charge me $535 dollars total to take my car out. $250 tow fee, $100 1 day storage when my vehicle was there for roughly 2 hours because they made me wait to pick it up, $125 gate release fee, $60 special equipment service fee... $535 because they wanted to tow my vehicle all while I was dropping food in my house for a couple minutes. All paid and getting the car, I had someone else drive my car out and hes yelling at me that I can not record the damages they did to my car and I can not have more than 1 person on their lot... A butch of THUGS!!! I will fight this charge and take them to court.
Aug 19, 2023 -
Unfortunately this company is a predatory towing agency. They drive through our apartment complex looking for cars to tow. They have towed my neighbors cars who clearly have a parking permit in the window. then the tow company comes through without being called , they tow cars that are parked legally with parking permits prominently showing in the window where we are told to put them. I also mention they are also towing cars that are parked in visitor parking. It makes no sense to me. If there's a car illegally parked in a no-parking zone or in a handicap parking zone that's absolutely fine. If they were parked in a visitor's parking lot there have no reason to tow the car that those are free spaces for anyone to park in whether they have a permit or not. This company shows up looking for someone to tow without being called they need to wait to be called that way they won't have a problem when they take the car away. I say this in hopes that the owner of the company will read this review and understand that he needs to change the policies or the staff in his company. As a company the owner should be able to dictate how the business is run and how they should execute their rules and regulations. They should be following the law not be predatory and look for someone to tow.
Jul 18, 2023 -
Terrible people. Taking advantage of people to tow. They spy on you and watch for people to just stop for a minute or two to come and tow your car. Very childish people and a huge scam. Sooner or later hopefully they will run out of business. I have seen someone stay in their car to waste the tow trucks time by waiting until one comes and then drive off when they are ready to tow the car. Probably one of the best things I witnessed. All the money they get is never earned, just basically stolen. It explains why both of their locations look terrible though and of course have no money to renovate or make the business better.
Feb 14, 2023 -
Company was fine. My car got towed from my complex and this is the company my complex uses. The guy on the phone was very gruff and not particularly helpful when I was calling to figure out which location my car was at. When I picked up my car at the Newark location I was glad to see the guy there was not the same as the one on the phone and was much more helpful. It unfortunately cost me $500 to get my car out. The cost was $225 for the tow and $90 a day for storing. It was only there two nights so they must charge as soon as midnight hits. They had the car behind a locked gate with barbed wire which I appreciated so I wasn’t vulnerable to breakins.
Dec 31, 2021 -
Towed unauthorized from my appointments, called the tow company to find out why and K E the driver of the tow beast who towed my car yelled at me disrespected my person and tried to intimidate me telling me that I was being rude because I thought my car was stolen and found out I was towed from my own apartment complex while I have a visible parking pass present? And no authorization to do so after speaking with the maintenance team to confirm they were not supposed to tow my vehicle I did get it back at no cost to me but feel the employee K E is not professional at all. he is extremely disrespectful and rude honestly I belive it was because I'm a woman I felt uncomfortable speaking with him and uncomfortable having to go to this business to retrieve my car with him there.
Jun 25, 2021 -
Lowlife and scamming business out to rob people. No understanding whatsoever. As I was ACTIVELY unloading furniture into the apartment complex AND with the property manager’s awareness, I got towed for leaving the truck unattended for something under 2 minutes. In a tight space with parking slots taken up or reserved by others, we were told to just be as quick as we could and use the free space in the lot so long as we didn’t actually PARK. Tow truck must have been desperate or spying on us to come in such a short span of 2 minutes and take the truck, with furniture in it away. $490 to release vehicle same night. The worst kind of people.
Jun 07, 2021 -
This company is a money grabbing scheme. My parents have been living at the same apartment complex for 4 years & our cars have never been towed. The parking spot my car was in its not assigned to anyone specifically & they drove it literally 2 minutes away & charged me 370 just to get it out. They told me if I needed my car the same night it was going to be 470 which is basically robbing people just to get their cars out. Disgusting. The guy who helped me was nice but he was trying to cover for them. Horrible experience.
May 14, 2021 -
Lived in an apartment complex with assigned parking that Morris & Sons towing had a contract with. I had a badge with my stall number hanging in the front window, but somebody claimed it was their own spot and the company towed my vehicle without verifying any information whatsoever. When I called about their mistake at 10 pm they told me I'd have to wait till the next day to pickup the car they wrongly towed. Even after I the apartment management confirmed the issue with Morris & Sons they made me find a ride to drive a half hour away just to pick up my own car. Towing companies don't have to be shady, but springing on the chance to tow a car with proof it was legally parked is as scummy as it gets. I hope they find more ethical practices or go out of business.
Aug 28, 2020 -
So these people towed my vehicle out of my complex the other day. Though they were professional and very friendly they charge way too much. As soon as they drive away with your car at cost you a minimum charge of $380. I went down there to talk to them about how I cannot afford this and I have no Alternatives. There's no layaway programs there's no paying it off there's no sliding scale if you make $400 a month. This in my opinion is a company whose figured out a way to legalized extortion.
Nov 20, 2017
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