Your Livermore, California O'Reilly Auto Parts store #2744 is located at 1588 Railroad Avenue. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums, and can build custom hydraulic hoses. In a pinch and need a tool? Take advantage of our free Loaner Tool program (refundable deposit required). If you have any questions or don't know where to start on a project, drop by the store and speak with one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Livermore (CA)
The Assistant manager Franky was amazing and provided stellar customer service. After going to multiple shops with little to no luck getting any help finding the part I needed, Franky took the time to physically measure every spec of the part and found it that way. Now we have the parts, part number, name and all the information we’d need for future reference.
These guys were helpful & knowledgeable, assisted me in finding the right battery for my new motorcycle and all the extra accessories, car wash fluids and fasteners were in stock. This is now my go to spot, thanks!
Don't remember the guy who helped me, but he didn't know much. Was sticking to the by the book. So I guess it's not a bad thing. I was trying to upgrade lights 1 step up to be brighter. By part number. I guess I know too many tricks... Markers and signals. Aftermarket headlight assembly for an old Jeep...
I have been a customer at this location for many years without any issues. In fact, I normally get excellent customer service which is the primary reason why I keep coming back.
FYI - Employee “Ryan” needs some more training. I just spent five minutes standing in line when nobody else was around while he was playing on his smart phone behind the counter. Tried to get his attention but he was deep into whatever he was watching. I finally asked him loudly “are you working the register” and his response was, “yeah”. He finally rang me up for 4 quarts of Lucas racing oil and he didn’t even ask me for my phone number to enter it in the computer.
Please address this issue.
Thank you,
Robert
I needed a new battery for my key fob and asked for a battery test for my car battery. The Indian guy there (didn’t get his name because he had a jacket on), pried open my key fob with a big screwdriver because he couldn’t find the proper tool, put a new battery, came outside to test the car battery. He put the cables on wrong but got it right and said it was good. I went to start my car, it didn’t work. He said, “Oh well something else must be wrong it’s not the key and walked away back inside!” 20 mikes later went back in and told him to open it again and if he can check to see if battery was upside down (since he had cables backwards). After prying it open again with a big screwdriver, he said no it’s right. I went back in a 3rd time and that guy was gone but there was a Mexican guy (again didn’t see his name jacket and all) he was nicer and said he had the same car and same key fob issue and checked the battery said it was right the way it was and it was hard for him to snap it close kept trying to force it close. I said well the other guy kept prying it open. He said the motherboard could be damaged!!! I’m like, “ I drove here with the key I don’t understand, it was slow to open the car and I needed a battery!!!! It’s been 2 and a half hours sitting outside of O’reilly, the indian guy stood on the inside looking at me or walking past me pacing outside, didn’t say nothing, waiting on a locksmith to come program me another key, really late for work, I’m livid! I go back in one more time and there’s a young guy named Frankie. I ask where that guy was and asked for my old battery, he was looking for it but then asked what happened, I told him. He brought the proper tool to open the keyfob easily, checked the battery and prongs and the FRICKIN FRACKIN BATTERY WAS BACKWARDS AND HAD DIRT!!!!!! He blew it out said it probably didn’t close right because the piece of dirt didn’t allow the battery to be flush. He put it together no struggle!!!! I went outside and cheeeeehuuuuu right outside store doors I pressed it and it went beep! Beep! I went back in and Frankie was by the door asked if it was good I shook his hand I wanted to hug him and cry and thanked him!!! 3 hours later fraaaaack!!!!!!!!!!
If people come to auto parts store, you’re the subject matter expert I’m relying on to help me out. If you don’t know ASK SOMEONE WHO DOES!!!! Don’t lie and act like you know!! I was about to pay $400 to the locksmith guy to reprogram my keys if that didn’t work tow it to mechanic shop….I GIVE FRANKIE 5 STARS! I suggest training or testing for staff to know how to test and change keyfob and car batteries. Hell I would attend!
Had a part but not the cheaper part online so needed it now tried to use rewards but of course it was expired did come with lifetime warranty but if u got to replace it it won't be fun all and all will get car back on the road but unhappy that online one can get the part for approximately $35 cheaper
Stopped in to have a trouble code read. Was immediately greeted and assisted. Robert gave us our code and was super courteous and friendly which is a rarity these days!!! We were on our way in no time. Thank you for your superior service!!
We had the best experience here! Robert was extremely helpful, my children were given head lamps for an upcoming hiking trip and everyone was so happy and kind.
Been coming here since 2007 and I love the staff not once have I ever had a problem. I get anything I need for my car. Ordering parts are always fast. Usually have everything I need in stock too. I recycle my oil and oil filter here. The list goes on and on.
Thanks for the awesome service.
Freddie and his team of enthusiastic young and very helpful customer service representatives do one fine job. I will always go back. Today it was wipers and installation help. Perfect as always. Well Done Team!
This is a typical "mouse milk" store. It is good for shade tree mechanics. The staff is young and only moderately trained. Don't expect them to know much about cars.
online website told me this location had the part I needed. I got there and they said they could order it for me, there are ZERO n the store! Do not buy online, do not trust the website, it lies.
I was not that impressed. They ordered the wrong part for me and after arranging for it to be installed found out.
No apology what so ever and cost me a bunch more for the correct part. They just did not seem to care at all. I will go to a different store next time.
Frank was diligently speaking all knowledge to educate me on the 1000 watt inverter I purchased. He was patient, knowledgeable and willing to answer all of my questions, even with just a few minutes prior to store closing. He was quite helpful. I f I could afford to, I'd hire Frank as a Consumer Relations Manager. Job well done, and above the call of duty.
Went to buy new wiper blades for my 2006 Honda Pilot. No instructions with the Rain-X blades on how to install. O'Reilly sales clerk came out to help me with install. Really GREAT customer service!!!
Great experience. Went to get cabin air filters for two vehicles. One was out of stock but they ordered and was there the same day! One filter did not look like the filter in a You Tube video on how to change it but it was the
correct filter, You tube was wrong. The woman who assisted me was friendly, professional and knowledgeable.
They have everything! They even rent tools that you might only need once. However it's not easy to find the parts you need. For example they really push their own brands and don't even put out guides on what oil filter to use for the other brands.
5 September AD 2019 around 5pm: I stood at the check out register for almost 5 minutes with out even being acknowledged by 3 employees. So l left the item I was going to purchase there and left.
I spent a week in town getting an old van which had been in deep storage ready for the road. O'reilly had or, received within a day, all the parts I needed. The staff were always friendly and helpful. They knew what parts I needed as well as options available.
We have gone here occasionally when something goes wrong with the car. They always have the parts we need. The customer service here is very good and the prices are reasonable. I would recommend this store to others.
Thank You for the Outstanding Service!!! You helped me out, by giving me the number to a mobile mechanic. He was Wonderful. He fixed my car problem and I was back on the road. Thank you for going out of your way, to pick Lug nuts up at another location.
5584 La Ribera St, Livermore, CA
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