5/5 Stars – Quick and Perfect Service Car broke down, called AAA, and they sent Carlos right away. He showed up fast, handled everything professionally, towed my car safely, and got it done right with no hassle. Short, sweet, and exactly what I needed. Thanks, AAA and Carlos! Highly recommend.
My electric car lost charge suddenly on an i880 overpass last night and 10-4 Tow responded to my AAA roadside assistance request. The owner reached out to make sure I was safe and confirm my location. I really appreciate the concern for my safety. The tower was careful with my car and was able to maneuver it into our driveway so we could recharge it. Really appreciate the late night rescue and great work!
The Hayward team amwas efficient, friendly, and very professional! They made sure my vehicle was handled safely and communicated clearly every step of the way. A reliable service you can count on. Highly recommended.
Worst service ever. They told me the original wait time was 45min-1hour but they took 3hrs and never even showed up. I called multiple times and was just given random times the driver will get there. Please find a different place. If you try and call for an update they just send you straight to hold. Please please save your time and money and find a different place!!! Btw I wasn’t even far from there place of business only like 2miles.
Fast, friendly, and affordable! Tow Hayward team was quick to respond and made sure I felt comfortable the whole time. Great experience with a dependable company.
I called 10-4 Towing I was stuck on the side of the freeway and tow truck driver Juan pulled Up quickly within a 35 min span never seen that Before Thanks
Left me stranded! First they said they'd come in 45 minutes, 2 hours later they said they had difficulties and still could not come. Would not recommend to anyone who needs a timely tow. The customer service lady was also extremely rude and did not understand the stressful situation I was already in.
Great service reasonable price in the event of an emergency. Jonathan was very helpful when I was stressing about what had happen. He was also very friendly we talked the entire time on the way back. Calling a tow truck is not something we want to do. But I would definitely call knowing they have my back in helping me get my car home.
So I locked myself out of the car with the keys inside in Castro Valley at 8:30 PM. I called 10-4 tow. They immediately answered and sent over a representative within 45 minutes Jim was extremely nice and professional And was able to open the car within 10 minutes without any damage or hassle. The price was very friendly and the service was excellent recommended !
Mr. Ben offered excellent service. I had a flat tire for my car and they offered excellent price and excellent service! Thank you for your help Mr. Ben
Jun was great. Arrived within 30 minutes of calling, was very professional and efficient, and got us where we needed to go. I would recommend using their services in the future!
Drivers and dispatch lie about the pickup time. Said it would be 30-60 min wait for pickup, ended up being almost 2 hours and they want to charge 150 to go less than 1 mile and they tried to add on hidden fees which is illegal and to top it off the driver dragged my tow hitch on the ramp when he droppedit off. Don't use John's towing in hayward ca
JD is a BOSS. Was stuck on a curb up in the Berkeley Hills. Was a really tricky situation and could’ve torn the whole front end off the car but we game planned and he was able to back it off without a single scratch. This was a rental car and I had just finished a catering too so you can imagine the stress I had being stuck on my clients driveway curb. JD you saved the dinner, the day and my sanity. Thank you SO much.
Answered right away(on a Sunday) Price was on point for the service I needed. Showed up ahead of schedule!!! My battery was dead and hood wouldn’t open on my Mercedes but the driver ( his name is GUY) knew exactly what he was doing!! He parked my car in my driveway PERFECTLY. I will definitely recommend this company to everyone.
I had a great experience with the 10-4 Two Of Hayward. They gave me a quote and estimated time of 30-50 minutes and got there on time, the process was quick and easy. The driver was friendly and helpful. Hopefully I won't need a tow again but if i do, im calling them again forsure.
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