Your Springdale, Arkansas O'Reilly Auto Parts store #4736 is located at 3049 East Robinson Avenue. We carry the parts, tools, and accessories you need, as well as offering Store Services like free battery testing, wiper blade & bulb installation, fluid recycling, and Check Engine light testing. We are also one of many O'Reilly locations that resurface brake rotors and drums and make custom hydraulic hoses. If you need a specialized tool for your repairs, ask about our free Loaner Tool program (refundable deposit required). If you need assistance, stop by and talk to one of our Parts Professionals today. With over 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Springdale (AR)
Rude... The system says they have the parts, but the guy just said "I don't know where they are" and didn't make an effort to look for them, I had a tool I wanted to buy and since I couldn't get the parts, I give the tool to the guy and he just throw it. Bad service
Be careful of that old Arturo guy he's very grouchy for no reason. I just had few questions on how a lifetime warranty works. And in return got treated like I was dumb 4 year old child. very rude for no reason and I won't ever go to him again.
I was treated like I was an idiot here for asking a couple questions and it seems like my experience has been shared by others. Possibly the worst experience I have had at an Oriellys. Arturo and his coworker were extremely rude and unprofessional. I will spend my money somewhere else.
My experience at O'Reilly in Springdale on 3049 East Robinson, hi way 412,was a really good one...we ended up having a bad battery after (Ty) the associate that checked it for us. So, we bought a new one from Ty and he installed it. Then one of the fuses blew and Ty found out that it had blown a fuse. He then installed the fuse on this hot hot day of July 4th '24. Thank you so much to Ty for going above and beyond and saving our 4th of July. Happy 4th of July to Ty.
Not the best customer service. Also i dont really think they know what they are doing as far as testing parts. I would recommend going to the one on sunset if you need to go. They have a much friendlier staff that actually helps you out with what you need.
I loved guys in there they are respectful and listen and explain what's going on and what they're doing and what it does and I appreciate it great employees
This store has horrible customer service and returns service. Was given the wrong parts three times, then I had to go to return them twice. The first time I was treated like an idiot and told there was nothing to be done. Finally after waiting 45 minutes the assistant manager agreed to give our money back to us. The error was due to a classic mispick, however instead of accepting responsibility and making it right they tried to explain it away.
Just stop by AutoZone in Springdale off of Robinson Avenue. Came in to do a diagnostic and Chris was very polite, accommodating, and gave me the information that I needed. I called the dealership before coming to AutoZone and they were not as accommodating and customer support oriented as Chris was to me this morning. This is why I will be coming back to AutoZone due to Chris’s aforementioned. Thanks, Chris.!
Arturo made sure to wave the other Hispanic people up and was to busy to wait on the Caucasian military guy. Wouldn't even look at me. I'll buy from auto zone from now on
Great experience, the guy behind the counter were more than helpful, even coming out to my trailer the help me identify what I needed, thank you so much.
Okay experience but a female employee was in the parking lot all over a guy in a truck. During the day. I had my kids in the car and it was embarrassing. The employee needs to read the handbook, well it’s more common sense. SMH
Star is for helpful and friendly staff. Twice in the past year I've went there for parts and paid 60% to 100% more for the same thing I could've gotten online. I'll never walk through the doors again. These were parts that I didn't need that day, so I'm writing it off as paying for my lack of diligence. Never again, I already have these same parts on my garage next time I need them.
Came in to the store to restock on all of thr fluids my car leaks. They were out of an O'Reilly brand of power steering fluid, but the employee behind the counter looked very diligently for me. They ended up being out of stock, but I was able to purchase just a smaller bottle. The customer service here always seems to be great.
Super nice & helpful counter sales but not enough to help multiple customers. Would've stayed to get things needed but not waiting 10-15 minutes for help
This O’Reillys has gone downhill in the last three years. They no longer have the part You need but they can order it it And whatever you do don’t actually buy anything here. In the event that it needs to be returned like a battery or the wrong part which to be honest the wrong part happens quite often they no longer carry the right part but you’re free to drive across town to the other store to pick it up yourself
This place was awesome!! I got all the help I needed and more thanks to Seth and Luke! Great and friendly service. Couldn't have had a better experience! Thanks for all the good work!
And only because the sales person was nice. The price of the pop on the door was 2 for $2.50 and they wanted to charge $2.75. I was hoi g to let that go. Then, the splice part ti hopefully fix the cables was $16 and some change and they tried to charge me almost double. Made them take it all back.
FYI- went back to Auto Zone and got it for the price marked on the shelf. $16 and some change.
Went in for wiper blades after work one evening. The young Hispanic guy that was helping me kept trying to get me to buy the most expensive ones. I got a cheaper pair and had them installed he said and I quote "these might last you a few months" and not even a month later while driving in the rain one came off almost scratching my windshield. I was frustrated so I went to AutoZone and bought Rain X blades and the manager installed them just to discover the other blade was about to come off as well because they weren't locked in properly and had a piece missing! He obviously was hoping I would return to buy the better blades! THEY ARE SHADY AT THIS STORE BEWARE!!!!
I did leave with the correct parts but the staff had some issues finding them. I had to Google my wiper size and they were to busy to put them on. I was in the store with my toddler, I expected better.
My 03 Honda Accord has a hundred sixty five thousand miles on it and I'm still driving it so I visit these guys a lot and they're very knowledgeable and very helpful would recommend to a friend
Hands down favorite parts store. I'm not a big fan of AutoZone due to their electrical parts. I personally like OEM (dealer) parts best but when I do go aftermarket I'd trust the parts from O'Reilly first.
I don't even want to give one star to this store. Just the fact that their idea of customer service is stealing money is wrong. If you shop here and they tell you that you need to swipe your card again do not let them. They will charge you twice and when you confront them about it they will call you a liar.
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