I am towing my car with complete towing and the staff is super accommodating and amazing! I am towing my car through Kenny and he is making this process so easy and wonderful!
highly recommend this service if you’re in an emergency pinch! Robert helped us out and was very kind in a stressful situation. We really appreciated the speedy service as well
I would offer no stars if possible. These absolute crooks and liars told us one price when the car was picked up and then are trying to charge us literally five times to price to get the car out. On top of that the customer service is so rude I would sooner throw myself into traffic than deal with them EVER AGAIN. Never ever use them and good luck if you have to deal with them. LIARS!
I was trying to figure out how to give them a -0 rating. They don’t even deserve a one star. I had to call the police on these people to get information on my car. They were rude and insulting to me and my daughter they claim to Have called the police and filed harassment charges because my daughter wanted information on her car so she called several times. They were rude and sensitive. I talked to three people at this company and they all had attitudes and hung up in my face every single one of them. I do not recommend !! I have never been treated or talked to in such a manner. These people should not be in business.
Super friendly, quick and came through in the clutch. Hopefully won’t be in this situation again, but if I am - I know who I am going to call every time.
NO stars - one of their drivers crashed into my car and they have been avoiding talking to the insurance company. So unprofessional and would NOT recommend them.
These people are angels! A family member and I were desperately trying to get from Fort Smith to the hospital in Springdale in time to see someone in the ER. It was a literal life or death situation. My 2007 Nissan XTerra had started failing before we got off the interstate and I was just barely able to coast my way into the Fiesta Square shopping center in Fayetteville. (I tried contacting the Nissan dealership .5 miles away, but was asked to wait for a call back from a manager to see if they could work me in, and was given an 800 # to call for towing. I tried that but it was obvious that wasn’t going to be fast enough so gave up on it almost as soon as I started.) A quick Google search found Complete Towing for me so I called. Hazel answered immediately. In a shaking voice, I told her where I was from, where my car was currently broke down, and the emergency situation we were in. I said “I need a tow truck, a mechanic, and help getting to the hospital.” She said she would send a tow truck immediately and gave me two local options for mechanics that they recommend. Hazel said they couldn’t provide a ride but recommended an Uber. I called the first mechanic (May’s Auto) and they agreed to work on my car. Since I’ve never had to use an Uber before, I was in the process of downloading the app in order to hurriedly set up an account, but the download was lagging. That’s when I got a call back from one of the tow truck drivers. He advised that they had two trucks on the way… one to tow my car, the other to give us a ride to the hospital!! The driver was incredibly kind to us and we were doing some heavy duty praying the entire way. He dropped us off right at the ER doors and we thankfully made it there in time to see our loved one before it was too late.
Start to finish, Complete Towing went from an urgent call of extreme distress to safely delivering us to our destination, all in under 30 minutes. We cannot thank them enough for going above and beyond in their excellent service and their extreme kindness.
Complete Towing came in CLUTCH today when we broke down on the side of the interstate. In less than half an hour they had gotten to me and were getting my car hooked up. I will never have enough kind things to say about this company and the people who work there.
Having anyone towed is not a pleasant feeling. Complete towing is kind and professional, super quick and goes through the right measures to make sure the towing is warranted. The woman who answers the phone is always friendly and gives a great expectation of timeline. Couldn’t recommend their professionalism enough.
I called to have my truck towed to a repair shop. The phone was answered right away and the woman helping me was super friendly. The driver arrived about an hour later. He explained exactly what he was doing and make small talk. They're down to earth friendly folks. Their prices were far cheaper than other companies. I highly recommend them.
I needed my car towed to a mechanic, and I'm so glad I called around to get quotes because they offered the best price by a long shot. It was a flat rate of just under a hundred dollars for five miles. They arrived within thirty minutes of my call. I want to give a shout-out to Nick, who was so kind and professional, which made all the difference after a stressful day! I would definitely use them again!
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