My jeep blew out it's transmission after hours. Owner James Hays answered phone was very friendly and got a wrecker to me very promptly driver was very friendly and professional will use again
I have used this company twice in very stressful situations. They are cool, calm, and collected even in the most stressful situations. I was told the tow truck would be there in 30 mins (both times), the first flat bed showed up in 15 mins and the second (was today) was there in 10 mins. Best Tow company in NWA! VERY COST EFFECTIVE!!!
So INCREDIBLY lucky I called them last night!! He unlocked my car and jump started it free of charge. As a college freshman, I have no idea how to handle these type of situations and he made me feel at ease. If you do anything, call them when you need help!!
These guys are amazing. My son put his truck in a ditch that should have rolled his truck. The driver took great care getting the truck out of the ditch with no added damage. Thank you so much. I will absolutely recommend you to anyone needing help.
A big thank you to Jesse for helping me so quickly and efficiently. He was friendly and made me feel very comfortable, and his sweet wife was with him in the truck.
The absolute best towing company in NWA. I called without notice and they were there within one hour. Darrell the driver was amazing and did everything he could to make me feel taken care of and confident that I had made the right decision. Not only are they the cheapest in town, but they are open 24/7 and did not charge me after-hours fees or anything else beside just the tow. Honest, hard-working, quick, and careful with your car. They exemplify the very best that every towing company should strive for! Thanks Darell and anyone else who helped me. Will recommend this business to everyone i know.
So I locked my keys in my car and with the quick and professional help of Isaac, the awesome tow truck man, he got me back in my car in no time flat.. . I would definitely recommend First Response towing service to anyone and if I ever have the need for a tow truck in the future, I guarantee I will be calling them first! Thanks, First Response Towing and thank you Isaac for saving my day!
They were timely and helped with the service that I need at a reasonable price. The address that I gave them took us to a different location but at no extra cost they took me to the correct location. They were worth it!
Modern Movers would like to thank 1st response towing and rescue for the exceptional help that we received today. Terry was prompt and worked quick and efficiently to get our truck recovered safely. Thank you!
These guys are pretty cool and made taking care of business easy. Genuine, professional, and friendly. Simply superb service with a smile. Thanks again Ramsey!
Fast, professional, friendly service. Driver changed our tire, loaded our flat tire and stayed until we pulled back onto the interstate. Exceptional. 100% will recommend to everyone and use when I need a service again.
I had two bad tires. They showed up in a reasonable amount of time. The driver was professional and friendly. My car was dropped off at the desired location without issue. I'd definitely recommend their services.
Great company to do business with!! I am in another state but my daughter goes to school there. They are very friendly, reasonably priced and helped my daughter get her car fixed and on the road again. Truly appreciated!
Tri is a great guy! He figured out what was wrong with our car and saved us hundreds on an auto shop bill. Thank you guys for having employees that take the time to listen and offer to help their customers!
Outstanding service!!!! They were fast and reasonable on rates after getting my skid steer stuck in the mud. The operator was super nice friendly. Thank you 1st Responder Towing!!!!!
Highly recommend this company as #1 in NWA. The people we talked to on the phone to set up the tow was very friendly. They came in the amount of time they said they would. They delivered my car safe and sound both times I’ve used them. Great pricing as well. Will use again in the future!
I had an issue with a trailer I was towing and was over 100 miles to my destination. I called them and they were very helpful from the start. They advised me up front of their per mile rate and total for the tow, they also gave me some suggestions of getting it fixed in town to avoid the costly tow. It was better for me to just have the trailer towed to the destination. John, the driver was friendly, informative and a master at what he does. Highly recommend this company.
Good customer service. Friendly and professional employees. Great timing, didn't have to wait long at all.. did a great job with the hook-up and let down part. Will only use them in the future... thanks soo much!!
The person answering the phone was friendly and professional. The truck came in about an hour and hooked my car up to take to the shop, no problems. Whoud call again.
Fantastic towing service! Quoted a 45 minute wait, truck showed up in 20-25 minutes. The woman I spoke to on the phone was very friendly. The man and woman who towed my car were also super friendly. Best of all, I paid what I was quoted, not a cent more. Great people and great company!
There is a reason this company is so highly rated. My daughter's car broke down on the interstate on her birthday and we are from out of town. I was nervous about being taken advantage of being a woman when you hear about this stuff happening all the time but that was not the case. They worked with me on a great payment. The two people that I talked to were very pleasant. I appreciate everything they did for us. This is an excellent company. I highly recommend.
Highly recommend these folks. Very professional, nice equipment. The driver did a fantastic job picking up my truck and delivering it to my house. Fast response and showed up when he said he would.
The guys at first response did a fantastic job getting my truck out the ditch when others refused to even try! Great guys I would recommend all the time.
Feb 19, 2021
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