Great people !!! Owner has a great positive attitude!! Super honest .. they will always get my business for life.. thanks for being great people !! River valley electronics!

allan weimer

02/14/2025 23:29:01

Kyle was very helpful in finding a part that wasn't even on inventory and gave me a great deal. Alway great service when I call for a part.

Matt Kimpton

10/28/2024 21:25:27

Kyle his dad Mark and Woody have always taken care of us here at Accurate Transmissions, Thanks for always making sure we get the right parts and in a timely manner.

Michael Kneitz

06/15/2023 19:20:38

Fair prices and helpful staff

David Miller

02/12/2025 18:57:36

Being inside for the day during the ice storm I had time to look for a salvage part need. I read some of the negative posts on Russells site. My recent experience there after being guided by a Friend employee of another Salvage Co. for the specific parts I was needing was every bit as good as these bad reports. I called first, was completely satisfied with that experience, was quoted prices, given honest information, drove 100+ miles to their location, met with my service rep, who referred me to his yard employee who took me directly to THE car, requested they call me when parts were ready to pick up, went on my way,. The entire staff was courteous, efficient , reliable & impressive in every phase of doing business, even helped me load & secure my purchase after the fact. I was so impressed, I mentioned my experience to my Son who lives there & was told He & a number of His Friends had enjoyed Years of favorable experiences in doing business there. When the storm passes, I am going back there for a transmission.

George Williams

02/23/2022 21:57:48

I lived in Alma for 20 years and very fortunate to be able to go down the road and get parts. Russell's has the nicest people you ever want to deal with, they always have the parts I need at the right price. They treat you with respect and will even take your parts back if they don't fit right and exchange them or give you a refund. I am not that knowledgeable when it comes to Auto Parts being a female, I never got a condescending attitude when dealing with Russell's Auto Group. Sometimes you have to wait a bit while they pull the part which is understandable, because why go through all that trouble when sometimes people don't show up to get the part? I just wanted to say it's worth the drive if you don't live in town to come here.

Pamela Williamson

02/02/2019 14:12:46

Dude's kind of prick. Was in all too much of a hurry to get me off the phone when i had questions. I won't be buying from there even if they had the part

Matthew H.

09/11/2023 19:03:15

Yesterday, I received a call from my brother in law that lives in Puerto Rico. He was looking for a transmission cable to fit his sons 09 Honda Fit, which they had not been able to find locally new or used. After doing the same here in the USA, I was referred by A & B Salvage in Tulsa to call Russell Auto Group in Alma, AR. which was showing an 09 Honda Fit in their inventory. Kyle answered my call & told me the car no longer had the engine or transmission and being that it was late that afternoon he assure me he would get back as soon as possible the following day. Kyle responded the next morning with great news to tell me the part was still with the vehicle and appeared in good condition. I purchased it at a very affordable price and he was shipping it FEDEX. I have to give Kyle & his group a big thanks bc it seems like this is a rare anymore in this world we live in, again thanks.

carlos disdier

08/13/2022 02:44:59

Not one to trash someone's business reputation, it's a last resort, but when the guy called me a liar to my face, I feel like I need to leave a review reflecting the experience I had with them. I simply asked for a pair of matching seats, which he said he didn't have, but he had tracks and that was a step forward, so I agreed, and asked if I could see if he had any other specific seats I could try to make work and he said sure go look, so I do and what do you know, they did have a matching pair and his reply was "you only wanted tracks" as if I didn't want seats???? I called him specifically asking for matching seats!!! He said one was no good, but he would throw it in with the track which I said was great only to find out he had a pair, so when I asked him to swap the mismatched seat so I would have a pair he acted like I had already signed a contract and anything else was extra and not worth his time. I tell you what would be worth your time, if you would walk your lazy rear end out to your inventory and LOOK before telling someone what you do or don't have , what a disorganized joke. I am a business owner myself and I totally get that you don't always make a killing on transaction, but one thing is for sure, if you call your customer a liar to his face and explain that since you have been there for 38 years you know what your customer wants better than he does, THAT customer will never use your yard again, there are SO many yards with better organized operations there's just no point in dealing with people like this. But hey maybe they make so much money they just don't give a fart about $100 - $150 transactions .. Who knows... But I know some of these older vehicles are only $200 or so at the salvage auctions and I just don't get why they aren't jumping over theirselves to make everything they can when the returns can be so good, especially the more parts you sell per car...

Dodd Garger

12/29/2017 02:58:43

Had an accident. It totaled my car. This place is the one that the officer called. They literally hauled my car 3 miles it was there overnight and the woman told me my bill was already $286.00 plus tax. I told her that I would sign over the title to her in exchange. I did so... my PROBLEM is that she would not give me a receipt. VERY SHADY! Besides insult to injury! Will do my best to avoid this place!

Leslie Lester

12/03/2020 15:31:21

Very friendly and helpful specially in a wheelchair

ghstminionbuddy

08/19/2024 18:32:42

I was willing to drive 2.5 hours each way to get body parts for my car...price point was excellent, parts were great as described, and the staff was exceptional! Highly recommend!

Randy Keller

12/06/2019 03:20:53

Very rude. Extremely poor customer service, if you're not in a hurry, don't go because they are. Definitely more of a get your part and get out. Won't be going there again.

Morgan Lindsey

12/06/2021 05:03:13

Received a motor from this company WITH WARRANTY ! Less than One week after having the motor installed started noticing oil leaking . Took it back to repair shop where motor was installed, they said they could fix it but to contact the place where we got the motor from because warranty would cover the issue. RUSSELL AUTO GROUP REFUSED TO HONOR THEIR OWN WARRANTY A WEEK AFTER PURCHASING . VERY UNPROFESSIONAL & VERY DISHONEST BUSINESS. Cost me an extra $800 to fix oil leak . I recommend NEVER TO DO BUISNESS WITH THIS COMPANY .

robin gillespie

09/24/2020 20:46:04

I'm not sure who the people talk to that were supposedly friendly that worked at Russell, but I believe I got somebody different than them. I talked to two different individuals who were extremely rude and when the individual brought the part that I needed it was obviously more damage than the one that I already had. I am certain that I will never go back to that place again.

Graves T

06/21/2021 20:52:37

I was very excited and happy they had what I needed and at an affordable price.

Jessica

09/05/2023 05:02:40

T h e y s guys got my part right in two days and told me special ordered and I love that place part was right and it worked just fine price was excellent thanks Mark

Roger Guernsey

11/11/2019 11:59:38

Rude customer service Asked about a part didn't want to gocout and check it out before buying.Didnt want to get up from counter to go check it.

Terry Jr.

05/31/2022 16:39:55

Good people they sure know how to keep a customer happy thanks Kyle

Felix Llanos

03/01/2023 22:40:54

They took care of us for a great price with excellent customer service

Billy White

09/29/2020 21:39:08

Had my part at a reasonable price and very friendly people..

James Canady

11/09/2020 18:33:45

Waiting on the phone for 50 Minutes. Dont call if you need anything from them. Better to go in. I think

Corey Prody

09/04/2020 16:50:36

Good service, will find the auto parts if they don't have them!

david tracy

08/26/2016 19:34:31

The staff here is so polite, and I feel comfortable talking to them.

Pat James

07/24/2021 23:02:16

The man who I met there was very friendly courteous and helpful.

Patrick Paolo

06/28/2020 22:04:15

Rude man on the phone said no we don't have that couldn't check couldn't look or even attempt this place is unfriendly

Tobey Cline

03/16/2022 14:29:08

Best place for parts . Very wide selection

Jesse Valencia

04/22/2019 15:30:25

Good service parts at right price

Ronnie Acord

12/01/2018 16:48:12

Delivered some wrecked cars very nice friendly staff

Chris Seratt

05/18/2019 23:30:16

Very good place the people there are helpful

Charles Hernandez

07/29/2021 15:40:12

Address:	3010 N Hwy 71, Alma, AR, United States
Phone:	+1 479-632-5999
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 92 Reviews
ZIP Code:	72921
Open Hours:	8:00 AM - 5:00 PM

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Russell Auto Group JunkYard in Fort Smith (AR)

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