So we're from California, moving to Arkansas. We have to head back to California to pick up the rest of our belongings, but first our truck needed new batteries and an alternator. Walmart had the batteries, but finding an alternator in stock was much more difficult. Everyone said 2 to 3 days to ship, but we couldn't wait that long. This O'Reilly location was the only one that had the part we needed in stock, so we drove 30 miles to get there. The young group of gentlemen that were working there were kind, helpful, and patient. They were kind to our kids and let me use an outlet to boil water for some Ramen for my kids. They were also funny as hell and worked great together, we had a lot of fun talking to them. 🤟😊 Thanks guys for being more awesome Arkansas folks to remember
Came in early in the morning to help me with a possible turn signal light or loose connection. Stayed out there in the hot sun and helped me resolve the issue. They were very fast, very friendly and highly appreciated.
This store in Melbourne,Ar is incredibly expensive and nothing is more aggravating than to have females who have littie automotive knowledge waiting on you
Sold me the wrong parts more often than the right ones, sent my girlfriend to do a part exchange on a belt that was under warranty, they charged her for it, when I took it back "again" they warranted it, but refused to refund the previous warranty. Never buy belts, seals or berrings there, they will sell you the wrong one every time. Worst store, at hiked prices, don't have a clue how they are still in business.
These guys are very helpful decent and kind. I recommend this store at Melbourne instead of the one at Batesville where they are rude, dismissive and lie straight to your face. I highly recommend the store at Melbourne
5 star experience this time . Way better experience than a month ago. Helpful staff. Especially Asst Mgr Jeff with what brand oil filter to use. Thanks!
I entered the Melbourne store with the intentions of buying well over $100.00 worth of products. There were 4 employees and two customers, myself and my son. I walked around the store looking for the rest of my purchase. After 30 minutes of wondering through the store with no offers of help find everything i needed, i checked out my products i did find on my own and left. I will never enter the Melbourne store again. I will drive to Ash Flat were I am asked the minute i walk through the door if I need help finding anything.
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