Chinquapin Auto Salvage Sales in
Batesville (AR)

Waited for almost an hour for them to look for a part after I had called and a guy said they had it. I drove over an hour for nothing. Will not recommend or do business there again.

So I took a lot of scrapping today before I went I have my own scales and I checked my weight I was somewhere around 8:88 892 kept fluctuating so besides number isn't exact it's in that range they told me I turned in 300 lb that's it their scales are off their cheating people out of money at that weight difference it is highly recommended to go somewhere else had a not been already offloaded I just turned around and gone somewhere else that I'd known they were that bad I've been told they do this a lot I was hoping they weren't doing it and I wanted to give them the benefits of doubt I guess that's my bad

Fast & easy nice folks. Will beck for more parts.

Called the day before and sent pictures for a part they said they had.. got there and they hadn't looked for the part.. turns out they didn't even have the part or a vehicle like mine.

They will tell you they have the part but when you drive 50 miles they don't and knew it. Lied just to get you there

They were quick and we got a good price for our scrap.

Waste of time dont go the people employed dont have the common sense to tell you how long is the wait they will make you wait for hours to get a part or to see a part

Worst scrap yard I've ever been to and I've been to plenty. Staff is unorganized , slow, uneducated in that field of work. They tell u one piece on the phone and give u half that when u get there. They will cut every corner to save a penny and endv up ripping you off v I will throw my stuff in a dumpster for free before I step foit back there. DO NOT GO THERE. TAKE YOUR BUSINESS SOMEWHERE ELSE OR YOU WILL LEAVE FRUSTRATED AND WITH NO MORE MONEY THAN YOU CAME WITH. RIDICULOUS

Sold me a part they didn’t have, then gave me issues for getting my money back, I prepaid for the parts, and they seem to have a lot of help that doesn’t speak English,, hmmm

Do not use this place! They are very rude and will not have the part you need, but tell you they have it. Don’t waste your time or money.

Drove 2 hours because they said they had what I needed, then proceeded to have to wait an hour and a half just to find they didn’t have what I needed. Will never be back and wouldn’t even have put a star if I had the option.

We called, they said they had our part. Was supposed to have it pulled already but got there and the lady said she had more questions so we had to wait 30 minutes for them to go pull the part and then the guy comes back with a part that isn't even to my vehicle.. so what vehicle was he pulling the parts from is my question. Plus the girl could have called me if she had more questions they had my phone number.. I definitely will not shop here and would recommend that nobody else did either

About 3 or 4 months ago I went to purchase a cylinder head for the passenger side of my 97 f-150. They gave me the wrong one, and I got my money back. The second time I was tempted to see if they could get me the right one. Not only they wasted my time, but they got me the wrong cylinder head both times. Will never be back.

Been there twice for parts. Both times I got great service and the parts were in better shape than I expected. I'll definitely use them again.

good prices. But I like good service, and getting parts at a reasonable time too! This place doesn't have that.

Got here when they opened one guy here no body else waiting on people to show up to get my part. 🤬 Still waiting they opened at 8 it's 933 now very bad experience

Finding it was easy, but once we arrived at the location, it was hard to differentiate what was the salvage yard because adjacent to the yard is a fuel station that there are salvaged cars along side the fuel pumps, Be Careful when u pull in there is all kinds of scrap metal and glass on the ground in the yard you will probably have a flat b4 you return home. The service was a complete joke!!! My husband whom had spinal surgery aweek age went to ask for the part. He was informed that someone was going to be getting it off one of the vehicle they had. An hour and a half later still no part. So he casually goes back to the office and asked again, still no part the dispatcher had sent a txt to the service personel instead of calling to see who could have took it off while we were on our way to the location. 🤬Severely upset he just wants to go home now.....

They got right on my parts I needed im a poor boy and have used sal age yards all my life but this is the best I've ever been too

Great prices. Sometimes takes a bit of time for them to get your part but they always have it for a great price.

READ BEFORE YOU GET CONNED!!!! I was in need of a trailer hitch for an RV. I asked MULTIPLE times if I could get a return if it did not fit. I was told I could but I may have to pay a small labor fee for them pulling it. No problem. I agreed. I even got a hand written receipt so that I would be able to return it as I am not the one doing the weld. It did not fit and when I attempted to return it. I was told I had to talk to someone that was not part of our original dealings who promptly told me, "sold! You are stuck with it!" UNDER NO CIRCUMSTANCES SHOULD YOU SUPPORT THESE PEOPLE!!!!!!!!!! NONE.

Bought a motor from them cause they said they’d drop it in my vehicle but it’d be a couple of days before they could put it in. I waited a couple days and called they said that it’d be another couple days so I waited then they told me they still didn’t have room I called every 2 days for 3 months trying to get the motor put in my vehicle finally I had enough and told him I needed my truck fixed he pretty much said do it myself or take it somewhere else I do not recommend to go to them for anything I also had a busted blinker I went to them to get a new mount and everything I told them what vehicle it was for and they brought me one from a completely different vehicle that didn’t even fit!!!

Only giving one star to be able to write review or they wouldn't even get that from me. Called about a colling reservoir for son in laws car. Guy that answered said he had it and gave a price of $20. Before we could give our name and let him know that we lived and hour away and would be there to pick it up he hung up on us. After that rude phone call didnt really want to go there but we didnt have a choice cause nobody locally had it. Hour drive later and 20 to 30 min waiting in parking lot for them to look. We're sorry mam don't have one. Really tell us you have one. Get there and you don't know if you do. 30 min wait for ya'll to say you don't. Suprised y'all can find you way out of the office. I'll be making a few phone calls. My advice to y'all is get ppls name and number. Get out of the chair and go look first. Then call them back and let them know if you have it or not.

Called twice before I drove 80 mile round trip to spend almost 1000 dollars with this salvage yard to make sure they had parts on hand. When i got there they had not pulled either part waited about an hour just to find out they had neither part. Burnt run and wasted gas and 4 hours.

I was there today 5/15/2018 around noon with a load of scrap metal when I went across the scales I was given a price of .10 per pound for my load,after unloading and going back to collect what I was owed,they changed the price on me down to .07 cents per pound and cheated me on the metal on my truck,,,,I will never go back they are crooks,,,,on the way home I stopped at the closest store to get a drink and when I mentioned it to them I was told it happens there all the time,,,,,,,,,

I've bought parts from here many times. Their prices are reasonable, I bought a transmission from them a few years for my daily driver and its still running great, they pulled the transmission and I picked it up the next day. The workers here know their stuff and will work to get you your part quickly. Only once when I was here was they short staffed and took a little bit longer, but I do recommend this place. UPDATE!!!!! I’ve gotten a ton of parts from this place and they will take you back and get it for you, which is great, that’s the good. I called about a motor, they told me they had it so I drove an hour down and they didn't have it and would find one, took my name and number. I never got a call and I ended up calling everyday for a week and they acted like I wasn’t worth their time. So I don’t recommend buying a motor from them, and they should get a better business sense, that’s why I took two stars off.

Friendly, helpful and knowledgeable. But not in a hurry. Be prepared to wait as they assist you in order (includes them removing other peoples parts for them).

Would not recommend this place to anyone. HORRIBLE CUSTOMER SERVICE. We Called and asked for a radiator, was told they had a used one for $65 and they needed our old one. Drove 30 mins from home for them to tell us they didnt know if they had one they would check but they had to keep ours to go back there and check. I said how long is it going to take, we called up here first because have other stuff to do, a man blasting music replies well go do it! I said i need to talk to the guy we talked to on the phone, is he busy? he said yes we are all busy, if you are in a hurry, leave. so i called him back and met up with him for him to say he would check. So we waited 2 hrs for them to tell us the one they have is broken too! Then offered us one for $150 when they are 50 NEW online😂 My sister also gave paid them $285 that her and her husband counted, they counted it, gave her the key to her van, then ran out saying she was 10 short.