I really appreciate y'all for taking y'all time out and helping me out with my solution and it's gud to count on people like y'all and I know if I need anything else I can count on y'all
The man who answered the phone was rude when I declined to purchase a part. After he told me the price, I politely said “no thank you,” and he abruptly responded, “well buy a new one,” before hanging up on me. Very unprofessional. I won’t be buying anything from here.
We received excellent service from B&B auto salvage. Ray took the time to match up vin numbers to make sure we were getting the right parts. Gave us a good deal and communication was excellent!! We will be repeat customers for sure.
Today I had the most challenging and embarrassing day. I caught a bad flat and warped my rim..total loss. I called numerous savage yards looking for a rim and everyone was closing at 4:30. After being in the sun an hour trying to get the tire off with the help of an awesome teacher’s help. I ran across B&B auto and salvage on google and he was amazing and told me he would help me with anything to get me back on the road for my kids. He has a huge heart. After hours, he fixed me a new fancy rim and a new tire for a GREAT PRICE. Stated he wanted to help. He was so professional and was a gentleman. I recommend every one to him. Thanks Ryan!
I’ve called many salvage yards in town and no one beats this guys prices. He also took all the parts off that I needed by himself and he had them waiting for me for when I got there. No hassle, no stress. I will forever buy any parts I need from here. ALSO if he doesn’t have it he can get it so stop reading this and call him already.
I called for a part on my car that he did not have in stock, yet he still helped me as much as he could for finding one elsewhere. He led me to the right place and now I should be able to get my part in time. Thanks!
Mr Ray is a very professional an trust worthy businessman with great personnel hands on self worth one to do business with he an his company stand on the word, like in ole days HIS WORD IS HIS BOND . WE LEAVE 3 AN HALF HOURS AWAY.ALL WENT GREAT FROM START TO FINISH.. MR . RAY WILL WORK IT OYT SO ALL PARTIES ARE HAPPY WITH PRODUCT AN WARRANTY.. REAL TALK.. HE HAS A WIDE RANGE OF PARTS AN STOCK WAREHOUSE.. TO GET FROM.. CHECK HIM OUT U WANT GO WRONG.. I STAND BY THIS STATE... A NAVY RETIRED WAR VET.. PEACE
My friend bought a transmission cost $1000. They sent a transfer case instead wouldn’t communicate with me wouldn’t exchange. It wouldn’t give me money back. Please be advised. Do not buy anything from this so-called man. My friend is an 82 year-old man they got ripped off shame on you. This happened today on Veterans Day.
Owner knowing sold me the wrong part and when questioned about it said my mechanic should be able to make it work even though the part numbers were different. He wouldn’t refund or swap out for the right part .
Very rude horrible customer service I wouldn’t recommend nobody going here i had just bought a motor the owner claimed it to be a Very good motor which wasn’t the compression is only 60 when its supposed to be at 120 to give off power i asked him to fix the issue or give me a refund back couldnt get neither so he said ill have to pay 75$ plus tax upfront for an compression check which two people already checked and said thus motor wasnt any goo Wouldn’t recommend nobody go here
I purchased an alternator for my caravan, (hard to find) I installed the alternator and it was not working. I called and they said that they would get me another one in a couple of days. The replacement came the next day! I had the replacement alternator tested before I installed it and it was bad also. I called them and let them know that it was bad also. They are very professional and never questioned my ability to diagnose or repair my vehicle. They were very polite and said that they would get another one but due to the 4th of July it would be Wednesday before it came in. I understood and on Wednesday they called me and said that it was in. I had the alternator tested and it passed. installed the third alternator and it works perfectly. We stayed in constant communication and the stand behind their warranty. I would definitely recommend them and I will purchase from them again. Kevin T
Ray and the guys at B&B are always there to help us they take every customer as top priority if they don't have the part you need they will find it and give you the best price options they possibly can.. I call them for parts daily for my shop and they never disappoint!
Had amazing service! I was looking to buy a part and the owner told me to “get the best price so I can save you some money” he saved me was less than what the original price was. My part had even came in a week earlier! He even payed for the towing!!! I definitely recommend and will being buying from them many more time!!!!
Ray's Shop is simply integrity and professionalism! They are all easy to work with, fair, and they do the job right! You are in good hands when working with Ray!
I just don't get the bad/terrible reviews. The owner and his employees have always been great. Their customer service is an A+. Also their prices are the best around. They will always be my first call for used parts.
Would never buy from here again. Sold me a transmission they said was good! Come to find out it was gutted! Manager was really rude and does NOT care about his “customers” an refused any help to make it right!
I have bought several parts from them for 3 different cars and have had nothing but great luck with them. I know some commenters have misconstrued their 'down to business attitude' as rude when it's not... You either want their product or you don't. Also, why would someone go to a auto salvage lot expecting anything other than as-is pricing?
Just got off the phone with these guys. Asked about a part and was explaining what I needed. He told me no and in the middle of what I was saying just hung up. Extremely rude if you ask me. If you want parts and need to explain yourself, save yourself the time and don't call these guys.
Horrible person he cussed at me kept my money and didnt give my anything. I told him the spare trailor wheel he was trying to sell me wasnt the right one after he ran my card and refused to give me a refund. By the way he hated that, he wanted cash to avoid paying tax. He called me terrible names in front or his daughter and refused to give me anything. He kept $108.55 and gave me nothing. The wheel was aluminun I have steel wheels on my trailor the tire was bauld, and had a patch on it. He rated it a 6 on a scale form 1 to 10. I said its more like a 2 or 3 he said a 3 is a flat tire for a spare. Hes a violent horrible person.
This guy is a crook and a thief! I purchased a battery for my car from him, he told me he was going to put it in my trunk, the passenger of my car popped the trunk for him . While he was supposed to be putting the battery in my trunk, I was paying . Later after an hour n a half drive to the car I was to put the battery in, I open my trunk and there was no battery! I called and of course he said he put it in there but when I asked him to roll back the cameras he said his cameras don't record! Liar! It's a salvage yard! Yes your cameras record! He stole from me! Don't buy anything from this thief!
These are some of the nicest and most helpful people I have ever dealt with. They even gave me the part for less than quoted. Less than anyone around. I will happily come back and send everyone I know to them!!
Horrible service. Never again will I go there. Sold me a part that didn't fit in my gas tank after telling him what year n model.I didn't want my money back.jus to exchange for a part that fit.i had jus left there n brought it bk.They bullying people out their money.somebody shut them down.IG they pick who they wana treat right.scam artist. If u read my review. Jus know they will con you.don't do it.dont matter what part u need. Find it somewhere else
Awful service and one of the rudest owners ever. I needed him to plug up a $15 horn to make sure my horn was bad and not a problem with the wires(car was there and connector already disconnected from horn ready to be tested). He wouldn't do it without me buying new horn and then not refund me if it didn't work while I was still on the property and couldn't "tamper" with it. He then got chest to chest with me pretty much shoving me out of the door, cussing me the whole way. He doesn't deserve anyone's service and I can't believe how he's still in business being that disrespectful.
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