My son and I had a flat tire in Bentonville tonight. River with AAA Towing responded to our call. He was amazing! River was professional, kind, and reassuring. My son was nervous about the flat tire. However, when he watched River at work, he was reassured and calmed. Thank you again for the quick and professional response that got us back on the road safely.
Brier came to the rescue with roadside assistance to change a flat tire. He was prompt, professional, friendly, and had great communication. Very good service!
My mom had to have her car towed, covered by Chevrolet dealership- they sent Roadside Services Towing. Gary (I hope that’s right?) was awesome, arrived at the time he said he would, he was definitely a skilled and experienced professional, and he was nice too! I would definitely choose this company if I ever need to call for a tow truck again.
Mitch was very professional: when he was diverted to a police crisis he texts me and notified me that he would be delayed. He made two more contacts with me before he arrived ultimately. Because it was a four-wheel drive he had to elevate all four wheels he did it with care or and accuracy. He was careful with my Honda as well as his truck. It was dark and cold but he worked carefully and finishing good time. He offered mea ride home if needed. I have his card to call again if necessary and I would. Roger P
Brier did a fantastic job! He was quick to call me, get the info on what was wrong, and made sure to pick up the right supplies on his way in case my issue required a replacement. When it did require a replacement, he did the repair on site. He was professional, friendly, and fast! I’m really grateful that he got me and my car “un-stranded” so quickly.
On NYE when i thought I'd be waiting hours, Mitch got to us within 5 minutes of us calling and had our door unlocked within another 5 minutes. Can't recommend them and Mitch enough. Great company, great people!
Wade was awesome. He was to me within 10 minutes of my call. Helped push my car down the parking garage ramp. 10/10 would recommend this company and Wade.
Great communication, prompt service. Jason was so courteous, had all the nice equipment to get my flat changed and I was back on my way in no time. I will definitely be using again when the need arises!
I had a flat tire about 9 last night. Rolled into a dark parking lot and called my roadside phone number. They told me around 60 minutes. As soon as we hung up, the provider they contacted rang to let me know they had a driver coming. Right behind that call, the driver contacted me and gave me an ETA of 20 minutes. About 15 minutes later, Tiffany pulled in to rescue me! She immediately put me at ease. She was professional, prepared and arrived with top of the line equipment. I knew if my spare was no good, she could tow me to safety. Fortunately, it was good and she had me back on the road right away. This company turned my scary night into just a little delay. I was very impressed and want to put it out there that I highly recommend them! THANK YOU TIFFANY!!!!
The roadside assistance provided by River was exceptional! He was extremely helpful and literally went the extra mile when he returned to the shop to get the correct battery for my vehicle. He came back and installed it quickly the same day. Thanks again River!
Locked myself out of my truck… happy Tuesday, right? Thankfully, Carlos came to the rescue! Had my door unlocked within 32 minutes of my call — and it took him maybe two minutes once he got there. Super kind, personable, and efficient. In Gen Z terms, he quite literally slayed. Thanks, Carlos!
Don was an absolute gentleman in all the best ways. He knew I was having a tough day and he did everything to make a difficult situation as easy as possible. He is genuinely a super kind person. His equipment was new and very high tech, and he was exceptionally proficient in every aspect of the process.
Last night , My car battery was dead after DJing for a homecoming event. I had to wait until this morning to receive assistance. State Farm sent Mr. Steven & my man got me taken care of. Appreciate you brother & hope you receive a raise
Mathew responded to tow my FJ Cruiser to the local mechanic shop. He was very professional, respectful, responsible, and helpful. He took over, as i left in another vehicle for home. The next morning, I visited the mechanic shop and he had my FJ parked neat and orderly. He even filled out the tag for my key and left it in the drop box for the mechanic shop. Very awesome!! This towing company is top notch!!
River was AWESOME!! When he called to give me an eta, he told me about a AAA benefit I didn’t know! He was able to test my car battery AND replace it!! At a lower price than I was going to get from Firestone! He was fast, efficient & extremely helpful!!
My experience with roadside towing services was phenomenal. Mitch was my tower and made sure he contacted me directly all the way through the reprocess and with updated times. When arrived he made it super simple for drop off and had superb customer service and made me feel at ease. Their should be more employees like him. Thank you for your service and will use you again ik the future.
This morning at a gas station Zach Haley was getting gas and when I asked for his help (because I saw the advertisement on his truck door) he did not hesitate. He not only inflated my low tire but checked the other three to make sure that they were good. When he said "no problem, anything for you" I believed him, not because of his words but because of his actions. Zach is an exemplary employee. I hope everybody who needs this service has the chance to experience this level of genuine customer service.
Carlos was super timely and very friendly and professional. He arrived and was very thorough in his explanation of the battery test and subsequent replacing of my battery. He was super efficient and got my car back up and running in no time. Would definitely recommend!
I cannot say enough good things about this company and the excellent service I received. I thought I needed a tow due to battery issues, but John C. was able to get my car running and explained why I was having this issue. He saved me a trip to the mechanic and whatever they would have charged me. I cannot thank him enough for his help.
Carlos did a fantastic job unlocking my vehicle for me. I have very dark window tint so it was extremely challenging to see and he was still able to do it first try in under 5 minutes. Great skills and customer service I highly recommend!
River came and got my vehicle started for me very quickly. He checked my battery to see if it was still good. He communicated very effectively with me. I would definitely recommend him! 10 out of 10 stars!
HIGHLY RECOMMEND!! River was awesome! I had to have help 2 days in a row. The first day he jumped my battery then it died again the next day. I was able to purchase one through roadside and River installed it for me. Very quick, efficient and friendly!
I had a great experience with Carlos from Roadside Services Towing of NWA. From start to finish, his communication was excellent. Carlos kept me updated that he had started, when he would arrive, and even when he reached my neighborhood. He helped me with a jump start and explained everything in detail, which I really appreciated. Carlos was professional, friendly, and made the whole process smooth. Highly recommend his service!
Carlos was amazing! Great communication, arrived quickly and got me back in the road in no time. I would give him 100 stars if I could. He changed my tire in the pouring rain. Thank you again.
I would highly recommend them. I used them Sunday. I bought a trailer in Arkansas and once I got there discovered it had 4 blown tires. I had to get it towed home to Missouri and they did it. The driver I got was very nice and helpful. I would use them again. I uploaded pics of the trailer I bought. As you can see it needs work and thanks to them it got to my house in 1 piece.
Sep 03, 2024
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