This rating is based on customer reviews, inventory size, pricing, and service quality
Jones Towing in Golden Valley, AZ scores 94/100. Reviews point to fast response and clear communication, compassionate, highly professional drivers (Debby is often praised), careful vehicle handling, help with lockouts, winching, mobile repairs, and even long-distance trailer tows. It’s frequently noted for fair pricing, and wait times are typically short. A few reports mention no-shows or dispatch/billing mix-ups, so reliability isn’t perfect. Little to no data on parts inventory, yard organization, or finding parts; service here is towing-focused.
What clients say about Jones Towing in Golden Valley (AZ)
Needed a tow yesterday due a flat tire on Highway 93 near Dolan Springs. Debbie from Jones Towing was dispatched by Geico and she couldn't be more helpful. Her communication was fantastic and she exhibited a professional demeanor. And she was at my location very quickly!
Definitely someone you want to have come tow your vehicle if you're in need on a dark desert highway, or stranded without a spare tire in a sparsely populated area.
Debby was amazing. She knew how scared I was. My steering column broke on my car, I was 110 miles away from my destination. I just got frauded by another towing company. They drained my bank account. She got me to my destination safe. Highly recommend!
Hands down the best towing experience I've had in 32 years of being a licensed driver! Debbie and her crew are ultra professional, unbelievably efficient, and shared knowledge & answers to questions I didn't even know to ask, dealing with insurance. What started out as a scary & traumatic event ended in a very positive result, thanks to them. Thank you SO MUCH Jones Towing!!
Debbie was very kind to me when my motorcycle got a hole in the rear tire. She made absolutely sure that my bike was secure and explained what she was doing to strap it down. Very professional and extremely nice, if I could give more than five stars I would!
Very helpful and in timely matter, as I was on the side of a freeway they came and picked it up quickly. Debbie was the one I corresponded with, and she was on top of letting me know where it was taken to and all the details and great follow up.
Thank you for Great customer service.
Simply the best customer service experience I’ve had in years! Debbie is absolutely amazing, made all the arrangements for getting my car, my trailer, me, my sister and my dog to safety, arranged for a mechanic and then towed my trailer from Kingman, AZ all the way to Corvallis! I can’t say enough about her!
I called because i got my truck stuck and they came out right away.,and got me unstuck. I would definitely reccomend Jones Towing to anyone and everyone who needs a towing company for any vehicle issue.
Jones towing was hired to come to my location and retrieve my keys that were locked in my truck. A very nice young lady came expediently and did the job. She was very professional and courteous. I would recommend Jones towing if you need that type of service.
Jones Towing is hands down the best I've dealt with in Arizona. Upon moving to my property 2 miles down a dirt road, Jones rescued me on several occasions from tire changes and replacement to winching vehicles out of my sandy property. Sadly, I also needed to be towed from Golden Valley to both Kingman and Bullhead City. Jones was on site in record time on all occasions with a smile, expertise and quick, safe solutions. Jones Towing was always professional, friendly and capable for all my needs. I wouldn't depend on anyone else to rescue me and my vehicle.
Called 2 others to tow from my place far from their homebase to tow close to their homebase. I couldn’t remember the third tow company but I knew she had a red truck. Didn’t ask favors from any of the companies but the first 2 were 325 and up and Jones was 250. Just towing my hot rod to get some repairs but Jones was on time got it to the shop easy and will always use local people that are respectful responsible and do not gouge anyone.
Thank you for your business ?
If I could give less than zero stars, that's what this dishonest company deserves. Marked a tow as completed and left us stranded on the side of the road. Never showed. Definitely do not recommend.
The absolute worst. Dispatched to me from Geico . They tried to get paid from Geico without even doing the tow. Tried to say they cancelled my tow then they said there was a glitch. I called several times and they never returned my call. They are not a good company. They WILL leave you hanging. Now they are nonstop texting me. I have messages for proof.
I was stuck on the side of the road with my RV yesterday with air brake problems, burst an air line due to engine compartment heat climbing the pass out of Laughlin. When I dialed up Jones towing the phone was answered professionally and quickly, she sent out a mechanic to help within 20 minutes, together we diagnosed the problem and temporaried in a fix. I highly recommend Jones towing for all your needs, they got me out of a jam and back on the road!
The lady that came to my rescue was sure a sight for sore eyes. She put my worry at ease and was very professional. She was always looking out to prevent any damage to my car. I will always be a forever customer for this company. Thank You very much for everything you do!
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