Before I start my complaint, I just want to say that the name Pinky Tow is a great name and the trucks stand out well amongst others. With That said, I understand that the driver of this yellow truck was busy. I totally understand that. But I went up to him to ask what the tow hookup fees were because I needed a tow. The driver responded and told me to (back off) following the N word. I do not believe that the company or owner is racist but this driver definitely is. I can say I will not be using this company for tows after this situation. I hope all is well and this is all I have to say. If the owner reads this, thank you for taking your time.
They just towed my van and did a great job. The price was good too. The driver and office guy both was very professional. I hope I don’t have to but if I need to I will have them tow me every time.
Never had a tow here but the driver of a tow truck was speeding holding up traffic and even cut across 3 lanes of traffic at one point today on my drive very unsafe
As a technician the scariest thing is having your toolboxes transported, with Pinky Tow you will have no worries whatsoever, shout out to Jared for taking the time and care to make sure the job was done properly. 10/10 would recommend to anybody who is in need of a tow! Outstanding service!
Lenny and Mark are professional,intelligent and trust worthy. Mark drinks all my soda but he's worth it..love those guys! Pinky Tow is the only tow company Trend Auto uses.
Never a fun start to the day when it involves having to get your vehicle towed, but Lenny was phenomenal! Wonderfully kind and efficient service. The call was placed to Pinky Towing and within an hour he was loading my vehicle. Thank you!!
I would use them again if I should ever use them, which I hope I don't have to. The guy was very excellent customer service was great he knew what he was doing and the price was very reasonable.
The shop I work for used this company to move my tool box and they were amazing. They wrapped the box in moving blankets and plastic wrap, then strapped it securely. Lenny was great and moved my box safely, even sending me a picture to let me know the box had arrived. I would definitely recommend.
I didn't end up using this company, since they didn't have an earlier tow time. However, Dan's and Dave's customer service was the best. I would have definitely used them if it wasn't for the late tow time. I'm glad to see that so many people use their services. They were understanding and very respectful.
Day was going rough with everything going on but Pinky Tow made it much easier for me. Fast and reliable and Mark helped me out sooo much really going beyond and giving me the best service. Along with the price being I would definitely recommend them
A big thank you to Pinky Tow for keeping your promised ETA (27min) and delivering my vehicle to camelback ford safely! We are amazed at your customer service. Beginning from the intial communication about my issue all the way to the delivery of my truck Chad took amazing care of us. We couldn't be more grateful to Pinky Tow, you definitely saved us today. Again BIG SHOUT OUT TO CHAD!!
Pinky Tow is hands down, the best group of fellas in town, if you need a toolbox moved. Lenny and Marco were punctual, friendly, and really showed they cared about what they were doing. They protected my toolbox with shipping blankets which they secured snugly in place with shipping plastic wrap. They put straps on opposing ends to put the unit in traction, then threw over top from side to side, to make sure it wasn't going anywhere! If you need a toolbox or car moved, I highly recommend these guys!
Marco at Pinky Tow saved the day! My teenage son was stranded on the highway alone far out of town. As a parent, I was very worried. Marco took the call to pick up the car and stayed in communication with me the whole time. This truly put my mind at ease about both the car and my son. He even sent pictures with the car loaded and delivered to the service center. I was so impressed with his demeanor and his caring nature regarding the situation. If you are in need of tow services, this should be your first call. What an awesome company!
Excellent customer service. Needed help moving some very large tool boxes to our new store. They were able to do it last minute and on a Sunday. Lenny was very professional, on time and super friendly. I would trust him with any of my cars or toolboxes at our dealership. Thanks again!!
Reasonably priced. My vehicle was picked up at the agreed upon time and delivered without any problems. The owner/driver was friendly and very helpful. I would highly recommend Pinky Tow. Excellent company!
Pinkey Tow is the best Tow service around, Chris was very professional and quick to save us when our transmission went out. Great value, better prices then many other places. I didn't even have to ask for a price, because I knew they would treat me right. Thank you Pinky.
Love slamming on my brakes because you decide you have to get over for no reason but just wanting to. You were going much slower than I was and there was nobody behind me so why couldn't you wait for me to pass? is it because your vehicle is so much larger than mine? Not a tow service I would recommend or ever use if this is the way you drive while towing someone's car.
Great service. They came out within a half hour when they found out we were stranded in the high way with a newborn. They were courteous and professional through and through.
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