Buyer beware went in to pick up a part that I ordered online, which I was charged more for it online then went to pick it up. I was asked to sign a receipt with an amount that was cheaper than what I purchased it on online wanted me to come back the next day to refund my money.The salesperson couldn’t refund me the difference only the manager who wasn’t there. Just be careful because you can pay more if you order online then in person.

S Harper

07/08/2024 02:12:57

Had all of my parts in one place. Very friendly and cute cashier.

MoorQueen Speaks

12/15/2024 23:14:38

DO NOT WASTE YOUR MONEY HERE! I went in to get a replacement part here, brought in my old part to match, I took the part home and it did not work at all. I went back to the store 2 hours later with both parts and the General Manager who sold it to me claimed that it was not the same part he sold me??? I don’t understand why they think I would do a switcharoo on parts if I would still be in the same situation I was in. Horrible customer service and horrible management. Save yourself some time and money and anywhere but here. Even Walmart is better than this place! Guadi Morin, the General Manger who sold me the part, is completely unprofessional walking away while I am speaking and looking me in my eye and calling me a liar

Michael Viola

05/22/2024 22:17:24

The sold me the wrong part twice when I went back to return the part for the second time they were nice enough to refund my money even though it was electronic item

Ryan Salter

09/03/2024 13:24:05

Went in today to buy an air door actuator, brought in my old one to match with a new part. We wanted a Dorman part but said they didn’t have one. The GM Guadi Morin sold us a part that was stamped TMI but in a dorman box. Didn’t think anything of it but when we installed the part it did not work, No worries we’ll go back and get a new one, no they claim we switched out the part because it’s dirty even thought I still brought my old one to show him which one he sold us we weren’t wanting our money back at first just wanted to get one that actually works. He is the one who sold us the part and “inspected” it before selling it but is now saying it’s not the part he sold us. It’s a little dirty because we installed it thinking it would work but it didn’t. We bought it at 12 pm today and came back 2 hours later to try and change it. We asked if we could see the cameras but he claimed you won’t be able to see anything that would help us. This place is horrible they will scam you with parts and then claim they never sold it to you $95.57 down the drain for a part that doesn’t work.

Paige Burrell

05/22/2024 22:22:18

WARNING! Do not come here! And if you do do not pay with cash, they will sell you the wrong part and when you go to return they will act like they have never seen you or the part they just sold you in their life. Guadi should absolutely not be a manager, he provided the worst customer service I have ever experieced. Stay away from this place

Tony H

05/24/2024 01:53:56

Poor management. Treat you like you are dumb and they will scam you for anything. Guadi talked to me as if i was a 6 year old who didnt know anything about car parts and tried getting me to over pay $200 for a part. Dont come here ever unless u wanna over spend and get robbed of your money these guys are scumbags

Daniel Ramos

05/23/2024 23:44:31

Very unfriendly management. Treat you like you shouldn’t be there. Guadi needs to do better. I will not be returning

Richard Cabral

05/23/2024 23:38:47

Very unfriendly management. Treats you like you are untrustworthy and dumb. Guadi is very unprofessional and should not be handling customers. He should not be a manager for this location

Isaiah Cornejo

05/24/2024 02:08:02

Would give 0 stars if I could, do not recommend coming here unless you want to experience the worst costumer service ever. Spend your money elsewhere.

Courtney Viola

05/24/2024 01:34:11

We brought our car to the Dysart location because we had a check engine light on and she was running kind of rough. Your employee Steven took great care of us! He was able to identify what was causing the issue and walked us through which materials we would need to fix the problem successfully. He was very patient with us and answered all of our questions with kindness and professionalism. Our experience with Steven has ensured that we will return to this location for our auto needs in the future! Thank you, Steven!

Caryn Huffman

06/06/2022 17:25:02

Dillan was amazing! He was so knowledgeable, patient, and hard working while changing my mini coopers battery. Give him a raise (: thank you again!

Carollyn Bailey

08/09/2023 21:08:37

Management is extremely rude, man named Guadi needs to learn how to treat customers, absolutely ridiculous service.

Noah Schweitzer

05/24/2024 02:08:04

I went to this Advance Auto Parts, first time ever inside of one and was greeted by Blake. He did everything he could to make sure that I could get the best parts for the best price! I was very happy to have someone help me who seemed like they genuinely wanted to help. Definitely recommend this place and ask for BLAKE!!!

Winter H

03/11/2022 17:46:16

I have a car battery that very clearly shows a purchase date of June 2021. This is out of car that I recently purchased. They will not honor the warranty because I don't know which store it was bought at. Go to any other parts store that will honor their warranties.

John C

01/03/2022 21:41:16

I just called. Automatically got placed on hold but now I’m going to autozone. Rude I guess they don’t want my money.

Robz Mont

02/02/2024 01:05:43

First time in the store, and had the worst experience with customer service And employee! Tried calling and ordering parts for a messed up system and nobody in the company caring! Don’t do business here

Dereck Gonzales

05/12/2022 18:09:39

As soon as I walked in I was asked if I needed help. Got everything I needed and was out in 10 minutes. Thank you.

MADISON “MADDI” KENT

07/18/2023 00:51:26

Stopped by to get a few items. Had the horn relay but not the air filter. Off to another store

Junior ALMA

08/24/2022 18:42:39

Absolutely great service! And Steven especially was VERY helpful and friendly.

Chickynuggy

08/27/2022 02:07:43

Getting stuff for my oil change. Have a good deal with filter 5 quarts of oil

Monique Gonzalez

04/28/2023 03:17:41

Hostile, no customer service skills, terrible experience. 👍🏽

Cody Waterson

04/27/2023 23:15:30

Good service i'll return for more parts .

Michael Cariola

01/17/2022 13:29:52

Excellent customer service. Knowledgeable and friendly

Tracie Madsen

03/12/2023 16:13:07

Thank you Steven! (Hope I spelled it right)

Tera Davis

03/06/2022 23:16:00

Address:	660 N Dysart Rd Ste 110, Goodyear, AZ, United States
Phone:	+1 480-333-4057
Services:	Auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 32 Reviews
ZIP Code:	85338
Open Hours:	7:30:00 AM - 9:00 PM
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		7:30:00 AM - 9:00 PM
Monday		7:30:00 AM - 9:00 PM
Sunday		9:00 AM - 8:00 PM
Tuesday		7:30:00 AM - 4:00 PM
Saturday		7:30:00 AM - 9:00 PM
Thursday		7:30:00 AM - 9:00 PM
Wednesday		Closed

Advance Auto Parts JunkYard in Goodyear (AZ)

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