Bernadette and Chad are Awesome! Broke down on the other side of the salt canyon. Called action and Bernadette dispatched Chad right away and he got to us super fast. Superb customer service and highly recommend! Thank you so much!
I got myself stuck in my minivan while doing some exploring. I was able to text them my location and some pictures of my predicament. It took them a little while to find me but they were very helpful. Arrived in less than an hour with a bigger than necessary truck but it worked out great.
I wish they would share their location as they are on their way. It makes the wait much better, and I would have been able to provide better instructions as to how to reach me. Nevertheless it was a great experience.
Don Earven and his Action Towing moved a Conex box to support the Gila County 4H shooting sports program. We received a donation a bunch of air rifle and pistols and associated support materials to the 4H kids. However we didnt have space to store it. We were able to find a 40 foot conex box and Don and his team were right there to move it for us.
Watching Don get that big conex exactly where it was supposed to go was amazing!!! I only wish there was more than 5 stars!
Towing driver broke truck drive line. They don't have insurance. Now he ignores my phone calls and messages. They dot and mc are revoked. Be careful when you call them.
When I ended up stuck in the dirt off the road just outside Miami late at night and couldn't get ahold of my husband, Jessica from Action helped keep me calm and collected while she dispatched her truck. They arrived within minutes to winch me out and get me back on the road. Everyone was very helpful and patient with me during my panic, and everyone checked to make sure me and my daughters were safe and unharmed. The man and woman who came in the truck worked quickly and treated me with enormous kindness and the price was more than fair. I hope I never need them again but if I do, they'll be my first call.
Had a blowout on our RV just outside of Globe. Called AAA first and they said a tow would be a 4.5 hour wait. Since it was 110 outside I decided to call Action Automotive. Jessica the dispatcher was very friendly and helpful. Bryce showed up about an hour later and could not have been more pleasant and helpful. He towed us to the tire shop where we got a new tire and were on our way an hour later. 5-Star service all around.
I used Action Towing, for the first time, yesterday. The dispatcher, Misti, had the truck to my location in 15 minutes. The driver was very nice, loaded up my truck & took it to my shop. He even gave me a cold bottle of water.
Very pleased with the service.
R. Macias
I want to commend your tow truck driver, Gauge. Most polite, empathetic and caring young man. He is an asset to your company.
He was attentive and asked questions before attempting any actions. This was his first experience with towing in an [EV,] all Electric Vehicle.
He did an excellent job! We need more good people like him in society.
I called serveral places and action towing had the best prices. The driver was so courteous and helpful and even went into the service center with me at the Kia dealership where we dropped off the vehicle in Gilbert. Five star service for sure. I hope to never need a tow company in globe again but if I do I will know where to go.
I called Action Auto on Sunday (new years eve day) and figured I was not going to reach anybody. I was so happy to hear them pick up. They had a truck out to me in under 20 minutes. Quick service and great technicians
They were even willing to make a second trip to drop keys as they didn't see a dropbox at the dealership. The price was more than reasonable for the time they took out of their day.
Jeff L-8 Google Guide
I called a company in globe called j and s. They were horrible. Was tired of waiting for my car to be towed. I decided to call Action. They went right into action. Quick service and John the driver really cool dude. Thank u much. Ill make sure to refer people to u
I was stuck needing a tow on my Mercedes Benz. They are not easy to tow and require an expert to get it done. Roland was sent with the right truck and he had a lot of patience to get it on and off at the repair shop with no issues. Thank you John, Colorado
Was heading home from Four Corners to Tucson when our alternator decided it didn't want to go no more. Call the insurance company for roadside they said it would take over 2 hours. Called another towing company in Globe and they said 3 hours. Call the beautiful lady that Action Towing and she said sure we can have a driver there in 30 minutes or less. Driver was there in 20 minutes very professional apologize for taking so long even though he didn't. Wish I knew his name but he was excellent I totally recommend Action Towing in Globe Arizona. Thank you to the driver and his training as well as the dispatcher totally a top-notch outfit very reasonably priced
I don't even know how to express our gratitude for Ron at Action Automotive & Towing. Thank you simply isn't enough! We were on vacation from Illinois when our newer Jeep Grand Cherokee decide it was done traveling. We were in Tonto with no cell service, exhausted from hiking, pre-teen and teen with us, and scared. Mr. Ron did everything to locate us knowing we were out there with children and in the heat. A ranger sent him the opposite way of us , but he wasn't going to give up on finding us. When he found us, he made sure he had room for a family of 4, took us to a dealer, then up to a enterprise. He made us feel safe and wanted to make sure we were safe, especially being from out of state. Mr. Ron's compassion and empathy is top notch! Mr. Ron Thank you for everything and you were 100% our angel yesterday. If we are ever in the area again with car problems you will be the first ones we look up!
Outstanding service. Ron was amazing. Came out and picked up my 2015 street Glide and treated me like I was his best friend. Treated my bike like it was his own. Thanks so much!
While vacationing we needed to tow our truck and pop-up-camper from our campsite to a town we knew nothing about. Colleen, who took our call at Action Auto, immediately put our minds at ease and set
up the “tow”. Ron showed up with a smile and expertise. He not only hauled our truck to the auto repair shop he took us to a hotel that was three miles away. We could not have asked for a better experience in a bad situation. They are wonderful!!!!
Ron made sure my wife, two babies and myself were comfortable. Understood that we may have not been in the best mood given the circumstances and reassured us on any question we might have thought of before asking. Ron got us from 20 miles south of Globe back up to Show Low safely and professionally. If the need ever arises, Action will be our first call. Thanks for the exceptional service.
After loosing traction on Pinal Peak our truck and trailer slid down the path and halfway off the ledge. Not only was Trey there is 30 minutes but after we decided the truck wasn’t going to come out that night he drove us back to town and picked us up from our motel the next morning. With the help of the whole team Trey, Shawn, and Johhny the next morning we managed to get back on the road with no damage at all to our vehicle or trailer. After our emergency roadside service told us we were unreachable it was a blessing that the guys at Action towing not only were able to get to us but help us out.
On Labor Day August 2, 2019 my son’s diesel pickup truck began to act up. With plans for vacation coming-up soon we needed to deliver the vehicle to the dealership down in the valley from Globe. The following day we put-in a call for towing. We experienced a very professional response from the dispatcher followed-up by a quick and professional response from a very likable individual by the name of Ron when he was available. Long story short, we couldn’t have asked for a more pleasurable experience than dealing with these professionals.
Trey came to our rescue. After a friend of his was trying to help jump start my van and it was just not catching. My son and I had been traveling 14+ hours when a simple gas fill up turned into a dead battery. Roadside assistance was unavailable still after 3 hours through our insurance. I will recommend Action towing to all friends and family when I know they are traveling near Globe, AZ. I now feel confidant that if something happens we have a company we can actually count on. Thank you again, I can not even begin to tell you how grateful my family and I are for you help
My family and I were on our way to the valley and our vw broke down outside of superior. Very stressful situation to be in with 2 little ones. Ron arrived in good time and was so helpful!!!! Definitely goes above and beyond making sure my kids were ok and asking if we needed to stop for water and bathroom breaks. We seriously appreciate everything he did for us and getting us home as well.
Thank you so much RON!!!!
100% recommend!!
Where do we start ! On our way back from camping this past Sunday our car overheated. So we had a towing truck pick us up. We are so grateful to Action Towing! Specially to Mr. Ron for his Amazing customer service! He drove us from Timberland to Phoenix and he made us feel secure and relax the whole trip! We can’t thank you enough! 100% recommended!!!
We recently needed a tow into Globe. Ron was driving our tow truck and did an awesome job. Super friendly, super helpful. Made a stressful situation much better by getting us exactly where we needed to go. Also gave us great advice on where we could stop for dinner afterwards. No complaints at all.
I wanted you to know we had great service from Your company and Ron on Friday. We were stranded with a peeled tire on the Rez east of Globe. From the time we called until it was done was less than an hour. Ron was helpful and friendly and went above and beyond to help us on our way.
Life savers! Action towing sent out Ron and Chris to a remote part of Highway 88, near Apache Lake. The guys even picked us from our safe location several miles away from the vehicle which was somehow hanging off the edge of a cliff, just short of tumbling down 100 feet. Action towing was great, getting the car back on the road, careful not to cause undue damage, and even followed us back to a populated area to ensure the car was safe. Can't thank them enough.
My vehicle broke down just North of Globe. I called Action Towing. The dispatcher was pleasant and was quick in getting me in touch with a driver. Ron arrived promptly and was very kind and respectful right from the start. Dealing with someone who was helpful and understanding took a lot of stress off of me. Ron made sure we were doing okay on our drive home by offering to stop for restroom and water breaks. I am very thankful for Action Towing, especially Ron, for getting us home safely.
We had a blowout 10 miles north of Globe, after dark, and the truck fell off the jack. We called Action Towing, and they dispatched Ron, who arrived quickly. Ron was extremely professional and got us back on the road quickly. I highly recommend! Thanks again Ron!
