Economy Towing JunkYard in Flagstaff (AZ)

This was my first time needing a tow in Flagstaff. My 1 ton work van fuel pump went out. The dispatcher was helpful with quoting the rates and pretty spot on with my anticipated wait time. The driver, Conner (I hope I got that right) was very courteous and did a fantastic job. They will be the company I call in the future.

Amazing service! Our car broke down in between Phoenix and Flagstaff, they came very quickly, he left us on our hotel and took the car to the mechanic. Alonzo did everything in his power to help us and make us feel comfortable.

Dear Kurt, I wanted to take a moment to express my gratitude for your incredible kindness and support during our recent car trouble. You didn't just perform your job with professionalism; you went above and beyond, offering us much-needed emotional support during a very stressful time. Thank you for taking extra measures to ensure our safety, swiftly getting us off the highway and to a secure location. Your care truly made a difference. You have a remarkable talent for helping people and contributing positively to the community. I have no doubt that you will excel wherever you go. Economy Towing is fortunate to have someone like you on their team. I sincerely hope they continue to recognize and support you in your career and life. With sincere thanks, Jack Lin (From the 8/21 highway incident)

I understand that towing companies don't usually get a good wrap, on account of what they do, but these guys are scum. Please don't give them your business. I parked in what I thought was a Bank of America parking lot for 5 minutes, come out, and I've got a boot from these guys and a $180 bill. The parking lot only has one sign in the back, BEHIND SOME BUSHES, that tells you it's private - no signage or markings on the parking spots where I parked! Turns out, Economy Towing has one of their employees permanently parked in the lot to make it look safe, and tows people as soon as they park their car and enter one of the nearby shops. I saw 4 other people get booted in the 10 minute window I was there. The owner is making thousands a day - THOUSANDS! - off folks like me in college that don't have the money. That isn't "the fault of the land owner" - that's extortion by a company running a tow trap on kids, and using government land to do it. Read the other reviews here - the owner replies to them by talking trash and gettin' high-and-mighty with college kids that had their cars booted. Well reply to this: Up yours buddy!

Shawn was absolutely amazing! He was quick and very responsive. He was able to help us bring our dead Tesla back to life 🙌🏽 Highly recommend him for any towing services!

Horrible! One star is too generous! Don’t think it’s ok to park in any lot downtown Flagstaff…even if you are running in and out of a local business! They have people waiting in parked cars and will boot you as soon as you walk away and then charge you $180 for being there less than 10 minutes! No exceptions, no warnings, nothing. As I waited for the person to come take off the boot, I realized she was parked a mere 2 spots away just waiting to boot someone else! She even acknowledged I was only there a couple minutes. How crappy is that! If you are going to have people sitting there to boot you immediately , how about at least telling the person as they get out of the car that they can’t park there? I’m a Flagstaff local and I am embarrassed and appalled that a local business would treat people this way, how about showing a LITTLE grace? What a great impression you are making on people visiting Flagstaff…a city whose major industry is tourism. I’ll be sure to tell everyone I can to NEVER use Economy Towing for anything. You guys used to be a decent local business but now you truly suck!

Economy Towing is awesome! My truck broke down behind Ashurst Lake. They loaded myself and two boys up and drove us all the way to Mesa. The driver stopped a couple times for us, so my boys could use restroom. Driver was very courteous and professional. I highly recommend them.

I recently used Economy Towing and I have nothing but positive things to say about my experience. The communication throughout the process was outstanding. My tow truck driver, Cooper called and texted me prior to arriving BEFORE the scheduled time to allow time to load my vehicle. Not only was Cooper prompt and communicative, he the was the utmost professional - friendly, courteous, and made sure my vehicle was secure and handled with care. I felt reassured throughout the entire process. Overall, I highly recommend Economy Towing service to anyone in need of a reliable towing service. Their promptness, communication, and professionalism truly set them apart from the rest. Thank you!

Cooper is top notch!!!! My son needed the truck jump Cooper was fast to arrive and super nice while helping him! With my two kids going to school in Flagstaff. It’s nice to know that there is some like Cooper we can call if need be! THANK YOU COOPER

Great customer service, the driver was originally towing to Scottsdale and after asking he was able to get my car towed to Albuquerque even though it was late at night. Saved us a lot of future hassle!

Beware and never use economy towing. They use college students to hide and boot vehicles than they extort $180 to remove threatening a tow truck and a 300 fine. I will bad mouth this company forever. Watch out for this person hiding in her white car at hilltop apartments 1200 San Francisco.

Friend parked at my apartment complex for 1 hour and was booted. Plenty of open spaces. Give me a break. $180? Ridiculous. Yes, I know... park in a visitor designated spot is the rule. But come on, have some decency.

Haley with the company is ridiculous. Very unprofessional and hypocritical to their purpose. Blows all of our stop signs and boots someone sitting in a spot for ten seconds. Hire better employees and maybe your reviews won’t be so bad. She drives a white Honda by the way if you couldn’t tell from all the other customers ☺️

You know at least this company boots cars first before towing them. This company also takes card payments and is pretty nice if you just listen to why you were booted. Companies like Flagstaff Towing on the other hand only take cash, instantly tow your car, and charge you hundreds of dollars for overnight fees and some random made up bogus. Although i do think parking should be free everywhere (that’s why it’s only 4 stars) i believe that this company is pretty honest with the prices and boots. You could’ve had your car towed and damaged, atleast these guys show up asap and take it off.

Absolute robbery. “Haley” is constantly flying through my apartment complex, going 30MPH and running stop signs. Today, I watched her drive by, see a woman CLEARLY doordashing with her hazards on. Doordasher (who had a red doordash bag and was carrying food) was gone less than 10 seconds. Haley watched and WAITED for doordasher to leave her car, and immediately booted. When confronted, while doordasher was in tears because she had just lost her job and was being hit with a $180 ticket + $35 for tow PER DAY, I must admit, I lost my cool and used some foul language in defense of doordasher. Can you blame me? Haley shrugged, “I’m just working.” And was seriously going to entrap this poor girl for a ridiculous ticket if we hadn’t intervened. I totally understand the need for parking regulation, as somebody who pays monthly for parking. But we literally watched her make the conscious decision to boot a young girl who was CLEARLY “just working.” Not to mention, she spends all day flying through our complex, stop signs and coming close to hitting people (including me) SEVERAL times per day.

These scumbags towed me for not having a permit to park in the guest spot where I lived. You don't need a permit to park anywhere in the parking lot except the guest spots. How does that make sense? This company is just a bunch of thieves. It's one big cash grab.

whole tire almost came off going 75 mph on interstate 40 stranded in the sun no shade anywhere but luckily shawn came out quick got us to sum where safe and gave me instruction on what nd how to fix THANKS SHAWN

I wish I remembered my driver's name , he was awesome ! I was involved in a collision Friday June 14th , 35 miles south of Flagstaff on Lake Mary Road. Hit an animal , smashed the front of my car , left me inoperable. The cab of the truck was clean, and plenty of room for my children, and the cab was warm. The driver was super knowledgable about the whole process and the rules etc etc. Thank you so much !

Our boat trailer received significant damage after the coupler hitch failed and detached from the tow vehicle at highway speeds. No injuries but the trailer and boat were in a bad location on the side of an interstate highway with too much damage to tow. Kurt from Economy Towing arrived and skillfully loaded the trailer on his flatbed and took it to a repair facility of our choice 80 miles away ensuring it was in a safe location after business hours.

My Roadside Assistance insurance had Economy Towing come out to help me when I locked my keys in my car. The driver and locksmith, Nick, was so kind and authentic throughout the whole encounter from start to finish, and not to mention he unlocked my car like a pro in record time. Very happy with the quality of service and customer care. Thanks Nick!

This company was so helpful. They went out of their way to help us. We called them at 9:30pm- we had been “booted” by another company- had paid the ticket and could not get the boot off. Even though it wasn’t their problem, they helped us send someone out and he was terrific. Thank you Kurt

Incredible service and experience thanks to Shawn. Snowed in at Grand Canyon on Easter Sunday with a flat tire from rental company that was not repairable. Shawn drove to pick up replacement vehicle and delivered to us. He was extremely professional and his commitment to helping us was outstanding. I can’t thank him enough and highly recommend his services.

This company was the one and only company that could get me unstuck. I got stuck in snow and cinder in a driveway on the outskirts of Flag. Not even a remote location, but because it was not a paved road, I called damn near every tow service in Flag and they all said no. I was starting to wonder if civilization itself had abandoned me. Maybe I'll just leave my vehicle stuck in this person's driveway until the snow melts. But finally I called Economy, and they were up to the task. Andy came to get me, said my predicament was nothing, as he regularly tows semis. Even got me unstuck a second time. The price was very reasonable considering no one else would even try to help me. Everything you need or want from a towing company, Economy delivers. Especially if you're off paved roads (like we often are when we're STUCK!) Call Economy!

We have a 30 year old GMC truck that we use for donations and occasionally needs a tow. Yesterday was the first time the truck was tied down properly and didn't bounce or shift around. (I was following it.) I have watched the truck and our Buick SUV bounce around with other tows. Thank you to the driver Alonso at Economy towing in Flagstaff for doing such a great job and for setting it down gently at the garage.

We broke down just outside of Flagstaff and Kurt from Economy Towing helped us with absolutely everything we needed. He suggested an auto shop and contacted the owner for us, then helped us get to our rental location. He even made sure that we had all we needed before leaving. 100% A+ service from Kurt. If we ever need assistance again, we will absolutely use this company. People like Kurt are gems when everything else seems to be going wrong.

Van wouldn't start at the Grand Canyon no matter what we did. Mike from Economy Towing rescued us and towed our big ole camper van to the RAM dealer in Flagstaff. Very efficient, professional, courteous. Really knows his stuff! Thanks so much for helping us! 10 stars out of 5!

Our insurance company called economy towing after an accident. Eddy towed our car from the accident to a collision center. He was professional and friendly and made things easy. He then dropped us off at a rental car center, which saved us the headache of getting there on our own. Hopefully I never have to get towed again, but I’d gladly call economy towing again if I needed to.