Hector is wrong and probably has no outlet for his issues. Andrew is very helpful follows up on parts we need and ensures that all our cars stay efficient and running. He knows what he is talking about and is the man to go to there.
My experience with this company has been profoundly disappointing. Specifically, I found Andrew’s demeanor to be both discourteous and dismissive, reflecting a concerning deficiency in professional customer service skills. It is clear that additional training and guidance would be highly beneficial to ensure clients are treated with the respect and attentiveness they deserve.
Family run business specializing in fantastic customer service. Ricky is an amazing wealth of knowledge and goes the extra mile so you can too. Thanks everyone
Very helpful....A great selection of parts ....I always forget about them .... After today ?? I'll be using them much much more. Thank you carquest !!!! ,
I have been waiting to get a block machined for a 7.3 powerstroke which the machinist said wouldn't be a problem the only restraint was they had to get a repair finished up on their building and then they would be able to take the project on. They said possibly two to three weeks, and it has now been over a month since my first call. I called last week and talked to another guy at coconino auto supply and he stated they had a 7.3 block already machined and that I may be able to swap them out because it had been sitting for so long. He took my information, and I haven't heard anything back, and it now has been over a week. They were recommended to me by my parts team, who uses them, but I haven't had any luck with them. If we need machining services in the future, I will be sending everything to the valley. Save yourself some time.
I find it funny that your resolution is for me to call you back when I've left my information with your team twice now. I am going to pass on that. Besides, I dropped the block off with another machinist. Thanks.
Ricky and the guys at the counter today were absolutely an amazing help. I was traveling through, had a radiator issue. They took a peek at it, called me a shop to work with and helped look for the parts we needed. I can't thank them enough!
Brent and the guys are the best have never told me that they can't get a part they may say that they don't have it but they will get it for me usually same day
I needed a shock bolt that wasn’t available. Ricky brought me back and we looked through every drawer until we found something that would work. It was a perfect fit. This will be my new go to parts place in town.
I called and ordered part when I was in Pinetop Az...the next day it was waiting for me here, very fast friendly service and the price was very competitive
If I lived in Flagstaff, this would be, without a doubt my go to place. On September 17 during a trip to Flag my car started to overheat. I pulled into this place, as an automotive dumb dumb which was no problem. Not only did Ricky helped me figure out what coolant I needed, he brought water out and helped me fix my problem and got us on our way. Thank you!
I didn't even get a name from one employee but I can tell you some of the best group of car parts guys around. Without their generosity I would have been stranded in a town I don't live in. Thank you Coconino Auto Supply for not only getting the alternator I needed in less than 12 hours but allowing me to use your parking space and tools to get me back on the road. You saved me a whole lotta money but more importantly peace of mind getting my family back home. I can't give a good enough review
This is a family owned business and these folks have always done everything they can to get whatever parts I need or to refer me to other locals in town. Support local businesses. These folks are awesome!
Greatest auto supply store I've EVER been to! Knowledgeable, friendly, unassuming and efficient. Will definitely recommend to all who need their services.
Locally owned, locally operated! One time I bought a battery here for my truck. I took the battery outside and accidentally dropped it on the ground breaking it. Totally my fault, but Brent, the owner, was understanding and cut me a really cheap deal on a second battery, to help me out. Needless to say I was more careful with the second one! Thanks Brent! The staff is also super knowledgable and helpful.
3883 E Industrial Dr, Flagstaff, AZ
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